HSBC Bank USA is a subsidiary of HSBC, a London-based global bank founded in 1865 as the Hong Kong and Shanghai Banking Corp. It serves more than 40 million customers worldwide. Its U.S. headquarters are in McLean, Virginia.
It offers a full menu of deposit accounts, loans and other products and services.
It has a worldwide presence and ATMs around the globe.
Customers have access to online, mobile, phone and ATM banking.
The bank is poised to exit its retail banking business in the U.S. to focus on serving high-net-worth individuals around the globe.
Any HSBC account(s) opened or applied for today will be transitioned to a new financial institution in the near future.
HSBC Bank USA provides customer support to personal banking clients by phone seven days a week from 7 a.m. to midnight Eastern time. The HSBC mobile banking app for iOS and Android devices is not highly rated. The bank does not offer a person-to-person payment platform. HSBC is part of the Allpoint ATM network, which has 43,000 ATMs.
About HSBC Bank USA
HSBC Bank USA offers checking and savings accounts, CDs, credit cards and loans, as well as investing, retirement and insurance products and an array of international banking services.
Big changes are afoot for the bank, which plans to shed most of its 148 retail banking branches in the U.S. and its national online deposit business, HSBC Direct, to focus on globally connected high-net-worth individuals. Citizens Bank will acquire most of the branches in the eastern U.S. and Cathay Bank will acquire branches in the western U.S. HSBC plans to repurpose 22 branches in New York, New Jersey, Virginia, Florida, California and Washington state, and the District of Columbia into HSBC Bank Wealth Centers.
The transactions are expected to close in the first quarter of 2022.