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Our Team

The people behind the mission

Bankrate was founded on a simple conviction: every consumer deserves to know if they’re getting a fair deal. This is the team carrying that forward.

How we operate

  • 01

    Editorial independence

    Our journalism and data are never influenced by which financial institutions pay us. Assessments are rate-based, period.

  • 02

    Structural alignment

    We're built to find you the most competitive rate available. Institutions earn your business by offering a better deal — not by paying us more.

  • 03

    Radical transparency

    Every methodology, every survey source, every compensation arrangement is documented and publicly available. We show our work.

Leadership

The team

  • Matt Fellowes

    Matt Fellowes

    Chief Executive Officer

    Matt is the ex-Head of Wealth at Capital One and CIO at Morningstar, and founded several start-ups at the nexus of tech and finance delivering 325–440% ROIC.

  • Rick Bowman

    Rick Bowman

    Chief Product & Technology Officer

    Rick is ex-Head of Product at Capital One, Chief Software Officer at Morningstar, and SVP Engineering at HelloWallet; he also co-founded a digital health startup backed by leading institutions.

  • Michael Sousa

    Michael Sousa

    Chief Operating Officer

    Michael joined Bankrate in 2019 after nearly a decade in private banking and digital technology at J.P. Morgan. He holds a BS in Finance from Wake Forest University.

  • Vikki Caruso

    Vikki Caruso

    Chief People Officer

    Vikki joined Bankrate in 2025 with more than 25 years building and scaling people organizations across financial services, insurance, and technology.

  • Brendan Clair

    Brendan Clair

    Chief Commercial Officer

    Brendan has 15+ years in Enterprise Sales and partnerships. Former Head of Strategic Partnerships, he built strong ties with financial institutions and scaled revenue across financial services.

  • Alex Zuelsdorf

    Alex Zuelsdorf

    Head of Innovation

    Alex brings nearly a decade of experience driving innovation and growth across financial services and digital media, scaling revenue and users 150%+ at brands including CNET and GameSpot.

  • Nagini Indugula

    Nagini Indugula

    Head of Product

    Nagini has spent 20+ years building marketplace products that help people navigate high-stakes decisions — across careers, health, and now personal finance at Bankrate.

  • Courtney Bittelari

    Courtney Bittelari

    Head of Business Intelligence

    Courtney has spent her career turning data into decisions — across retail finance, client services, and digital marketing — and now brings that to Bankrate as head of BI.

  • Cyndie Smith

    Cyndie Smith

    Head of Customer Success

    Cyndie has spent 18+ years building customer success organizations across fintech, healthcare, and energy — with a track record of designing the systems and teams that make client relationships stick.

  • John Puterbaugh

    John Puterbaugh

    Editor-in-Chief

    John spent nearly two decades leading editorial at CNET and the Chicago Tribune before joining Bankrate to do what he does best — holding the financial industry accountable and giving everyday Americans the information they need.

Who we are and why we exist

About us

For over 40 years, one job: show people what the market actually offers — not what their banks want them to see.

News & Research

The latest financial news, data-driven research, and expert analysis to help people make better money decisions.

Our founder

In 1982, journalist Robert K. Heady saw that people had no way to know if they were getting a fair deal from their bank. He built the solution.

Contact us

Press, editorial, partnership, and general inquiries. Every message reaches the right person.