Capital One Bank is one of the most popular banks in the country, and in some regions, it also gives customers access to bank branches.
Capital One is a hybrid financial institution that provides online banking services and some branch access. There are also cafes in select locations.
There are no monthly fees or minimum balance requirements for checking, and no minimum balances for savings accounts.
No-fee access to more than 40,000 ATMs.
It has a highly rated mobile app.
For a big bank, it pays competitive rates on deposits. But rates are low compared with the best nationally available APYs.
Overdraft fees are $35 per transaction for customers who sign up for its overdraft protection program and fail to replace overdrawn amounts in a timely fashion.
If you live outside of the northeast, mid-Atlantic, Louisiana or Texas, there is no access to bank branches.
At Capital One, you’ll have fewer branches to visit, but you’ll have something more relevant: cutting-edge digital bank features. For example, Capital One was the first bank in the U.S. to launch a skill for Amazon’s Alexa so that you can use your voice to find out information, such as your bank account balance.
The bank’s web interface and mobile app are also very well regarded and get high marks in Android and iOS app stores. Via the Capital One app, customers can use Zelle to send and receive money.
Customers who need assistance can call the bank or visit a branch or cafe.
Capital One offers physical branch locations in select states. There are also Capital One Cafes that allow customers to open accounts, drink coffee, deposit cash and checks and socialize. Account holders can attend various events and take advantage of free financial coaching sessions.
Customers also can access more than 40,000 ATMs through Capital One's owned-and-operated machines and the Allpoint network.
About Capital One
The banking unit of Capital One Financial Corp offers checking, savings and certificates of deposit. Richard Fairbank and Nigel Morris started building Capital One (then as a unit of Signet Bank) in 1988. In 1994, Capital One spun off under its name, offering credit cards. In 2012, Capital One acquired ING Direct and rebranded the well-regarded lender as Capital One 360.
This bank is ideal for people looking for a full-service bank, with a wide network of no-fee ATMs and some access to physical branches. People looking for the highest available rates on savings products may want to look elsewhere.
Capital One has around 755 branches with locations in Connecticut, Delaware, Louisiana, Maryland, New Jersey, New York, Texas, Virginia and Washington, D.C.