Capital One Bank Review 2025
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At a glance
Overview
Capital One is ideal for those looking for the perks of an online bank, like strong rates on savings and certificates of deposit and no monthly fees. Those who live within its network of Capital One Cafés and branches also get the experience of a full-service bank. And all customers get access to a wide network of no-fee ATMs and don’t need to worry about overdraft fees.
News update: Capital One acquired Discover bank in May 2025. The bank has transitioned Discover’s deposit accounts to its own. Capital One checking customers also now have debit cards on the Discover network.
Highlights:
High APY Digital Leader No Monthly FeesHighlights:
CDs
Checking
Savings
Capital One is one of the rare banks that offers a variety of deposit accounts that are all good.
You can often find an online bank that offers one stellar product, but rarely three like Capital One.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.4/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Capital One pros and cons
Pros
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Competitive rates on savings and certificates of deposit.
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No minimum balance requirements.
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Highly rated mobile app.
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No-fee access to more than 70,000 ATMs.
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Branch access in select states.
Cons
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Branch network is limited compared to brick-and-mortar competitors.
Capital One bank products
Capital One 360 Performance Savings
Pros
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No monthly service fee.
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Automatic savings features.
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No minimum balance required to open an account.
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A strong APY (though slightly higher rates can be found at other online-only banks).
Cons
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No ATM access for withdrawals.
The Capital One 360 Performance Savings account is a solid account all around. While it doesn’t offer the highest APY available, it does consistently offer a strong one.
Rate history for Capital One's Savings account
See how rates for this account have changed over time. Interact with the trend lines to view APY by date.
Capital One 360 certificates of deposit
Pros
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No minimum deposit is required to open a CD.
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Strong APYs.
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Wide array of terms.
Cons
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No specialty CDs like no-penalty CDs or rate-bump CDs.
If you’re looking to build a CD ladder, Capital One could be a good option because it offers a wide range of CDs and all of them generally have good rates. And because there’s no minimum deposit required to open a CD, you can build your ladder with as much or as little as you want to put in each rung.
Rate history for Capital One's CD accounts
See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.
Capital One 360 Checking
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Overdraft fees:Great5/5Charges applied when a customer spends more money than is available in their account, resulting in a negative balance.NSF fees:Great5/5Non-sufficient funds fees are incurred when a transaction is attempted without enough money in the account to cover it.APY offering:0.10%5/5APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest.ATM network:Great5/5Accessibility to ATMs for account holders within a specific network or financial institution, facilitating cash withdrawals and transactions.
Pros
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No overdraft fees.
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Large ATM network.
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Cash deposit at CVS and Walgreens stores.
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Early direct deposit.
Cons
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Interest rate is low for an interest checking account.
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Expensive outgoing domestic wire transfers ($30).
Capital One 360 Checking has a lot going for it, such as no monthly or overdraft fees. And it comes with some nice additional features, too. You can deposit cash, for example, which isn’t always the case with online checking accounts. And the account pays interest, though it’s not very much — only 0.10%. Unless you keep a sizable cushion in your checking account, you won’t see much upside from this.
Customer experience
Customer support
Physical presence. Capital One has more than 250 locations in eight states and Washington, D.C. It also operates Capital One Cafés in more than 15 states and Washington, D.C., where you can open accounts, as well as deposit cash and checks. If you download the mobile app, you'll be able to deposit cash at CVS and Walgreens stores. And you’ll have access to 70,000 fee-free ATMs through Capital One's owned-and-operated machines, and the Allpoint and MoneyPass networks. If you use an out-of-network ATM, Capital One won’t charge you for the privilege, though the ATM owner may still charge you.
Customer service hours. To get help with your deposit accounts, you can call a representative daily from 8 a.m. to 11 p.m. ET. Automated services, including Capital One’s digital assistant Eno, are available 24/7. “Eno is very easy to use, and I found it helpful when trying to find information on how to set up Apple Pay,” said a Bankrate staff member with a Capital One account. “Although when I asked it to explain how early direct deposit works, it couldn’t come up with an answer.”
Digital experience
Highly rated mobile app. Capital One’s mobile app’s high ratings are a result of more than 10 million user reviews. So people agree — it’s a good experience. But that noted, a Bankrate staff member with a Capital One account commented that the app lacked useful breakdowns of spending and saving patterns; instead, there’s just a very basic money in, money out module.
Customer-friendly website. The bank makes it easy for consumers shopping for bank products to find important information, such as customer service numbers, interest rates and fees. It also has a helpful FAQ section.
Manage Funds
The above images were last updated on March 13, 2024.
Complaints
Data breach fine. The Office of the Comptroller of the Currency, a U.S. bank regulator, ordered Capital One to pay an $80 million fine because the bank failed to ”establish effective risk assessment processes prior to migrating significant information technology operations to the public cloud environment.” Moreover, the bank failed to correct these deficiencies in a timely manner, resulting in a massive data breach of their customer’s information in 2019.
CFPB lawsuit. The Consumer Financial Protection Bureau (CFPB) sued Capital One in January 2025, alleging that the bank “misled consumers about its 360 Savings accounts and obscured its higher-interest savings product from them,” according to a CFPB news release. The lawsuit alleges that Capital One created a “virtually identical product” — called 360 Performance Savings — dropped the yield on its previous product, and kept their customers in the dark about the new account. The CFPB says Capital One “cheated consumers out of more than $2 billion in interest payments” on its savings accounts. However, in February 2025, the CFPB dropped the lawsuit amid changes to its leadership under the second Trump administration.
Bankrate staff insight
“Knowing that I could get to a branch if necessary gives Capital One a big edge against the top online competitors who lack a physical presence,” says a Bankrate staff member who uses a Capital One account personally. “Although the branch network is on the thin side, so that’s one area that I can note that gives other big banks an edge for convenient access to in-person services.”
Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.
How Capital One compares to other banks
Compare different account types offered by Capital One. Annual percentage yields (APYs) shown were updated between Feb. 20, 2026 and Feb. 26, 2026.
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Selected bank
Capital One savings account
Bankrate score
4.4
Bankrate Savings rating = 4.4/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
Most comparable
Ally Bank savings account
Bankrate score
4.4
Bankrate Savings rating = 4.4/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
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Bankrate score
Bankrate Savings rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
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APY
APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between Feb. 20, 2026 and Feb. 26, 2026.
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| 3.30% | 3.20% | |
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Minimum balance for APY
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| $0.00 | $0.00 | |
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Estimated earnings
Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
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| $1,650 | $1,600 | |
| Capital One’s 360 Performance Savings Account earns a strong yield (though it’s not the absolute highest available). It doesn’t require a minimum opening deposit and you won’t pay a monthly service fee with this account. Capital One is one of the few online banks that has a branch network if you want the option of in-person banking, though they’re only in select states. | Ally Bank consistently offers a strong yield on its Online Savings Account. It’s not usually the absolute highest yield, but it is competitive and there’s no minimum balance requirement and no monthly service fee. The bank offers mobile deposit but you’ll need to transfer money to your checking account or Ally’s money market account if you want to access your savings from an ATM. | |
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APY offering:
3.30%
4/5
APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest.
Minimum balance for APY:
$0.00
5/5
The lowest deposit amount an account must have before it can earn interest.
Monthly service fee:
$0.00
5/5
A monthly charge a financial institution deducts from an account if certain requirements are not met.
Minimum balance to avoid fee:
$0.00
5/5
The lowest balance an account must maintain in order to avoid a fee.
Access to funds:
Good
4/5
A procedure that allows an individual or organization to access and manage the funds of another account holder.
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APY offering:
3.20%
4/5
APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest.
Minimum balance for APY:
$0.00
5/5
The lowest deposit amount an account must have before it can earn interest.
Monthly service fee:
$0.00
5/5
A monthly charge a financial institution deducts from an account if certain requirements are not met.
Minimum balance to avoid fee:
$0.00
5/5
The lowest balance an account must maintain in order to avoid a fee.
Access to funds:
Good
4/5
A procedure that allows an individual or organization to access and manage the funds of another account holder.
|
APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest.
The lowest deposit amount an account must have before it can earn interest.
A monthly charge a financial institution deducts from an account if certain requirements are not met.
The lowest balance an account must maintain in order to avoid a fee.
A procedure that allows an individual or organization to access and manage the funds of another account holder.
Bankrate does not currently track additional product details for this bank.
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Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
