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Globe Life insurance review 2022

Updated Dec 05, 2022
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Globe Life life insurance could be a good option if you are looking for a no-medical-exam policy option, as many of its policies are sold this way. However, Globe Life receives mixed third-party reviews and doesn’t offer as many types of life insurance coverage as some other carriers.

Pros

  • Numerous insurance products available
  • No-medical-exam insurance available
  • Can purchase some policies online

Cons

  • Customer service is available only during business hours
  • No online chat and few digital tools
  • Higher-than-average individual life complaint index from NAIC at 4.59

Founded in 1900, Globe Life now sells coverage in all 50 states and Washington, D.C., although some products may not be available in certain states. Globe Life offers a handful of life insurance products and, most notably, sells many of them without a medical exam, which could be appealing to consumers who have health struggles. However, there’s only one guaranteed option, so if you deal with chronic or severe health issues, you may still be declined for many of Globe Life’s coverage options. Bankrate’s Globe Life life insurance review analyzes the company’s coverage offerings to help you decide if they’re a fit for your lifestyle.

Globe Life life insurance coverage types

Globe Life life insurance comes in several different iterations, including term, whole and final expense. You may be able to get a life insurance quote online or you might have to call an agent, depending on the type of coverage you need.

Globe Life uses several different underwriting companies — Globe Life And Accident Insurance Company, Liberty National Life Insurance Company, United American Insurance Company, American Income Life Insurance Company, Family Heritage Life Insurance Company of America, Globe Life Insurance Company of New York and National Income Life Insurance Company — so your policy could ultimately come from a provider other than Globe Life. This may depend on the type of policy you choose, the amount of life insurance you need and the state you live in.

  • Term: If you’re comparing term life insurance companies, you may be considering Globe Life. With Globe Life’s term coverage, you can buy a policy online — although you can still work with an agent if you prefer — and without a medical exam. You can get up to  $100,000 in coverage with no waiting period.
  • Permanent: Globe Life offers whole life insurance, which is a type of permanent policy that stays with you as long as you pay the premiums. You are not able to purchase Globe Life whole life insurance online; you’ll have to work with an agent or purchase coverage by mail. Although there is a health questionnaire, you won’t need to take a medical exam for Globe Life’s whole life coverage.
  • Final expense insurance: Final expense coverage is a type of whole life insurance designed to cover your final expenses, which are typically burial or cremation costs, funeral services and other end-of-life arrangements. Globe Life’s final expense coverage can be purchased online and doesn’t require a medical exam. Final expense coverage may be a popular life insurance option for seniors who no longer have dependents to take care of, although you should keep in mind that it is typically more expensive and coverage limits are generally capped at a fairly low number.
  • Mortgage protection insurance: Although Globe Life’s policies don’t typically require a medical exam, you could still be denied coverage. If you choose the company’s mortgage protection insurance, though, you won’t be; the policy is guaranteed. However, this means that the premium may be higher.
  • Children’s life insurance: Because age is one of the biggest factors when rating a life insurance policy, buying coverage for your children when they are young can help them secure a low premium as they age. Like many of Globe Life’s other policies, coverage can be purchased without a medical exam and can be bought online. You can buy a death benefit up to $30,000.
  • Final expense insurance: Final expense coverage is a type of whole life insurance designed to cover your final expenses, which are typically burial or cremation costs, funeral services and other end-of-life arrangements. Globe Life’s final expense coverage can be purchased online and doesn’t require a medical exam. Final expense coverage may be a popular life insurance option for seniors who no longer have dependents to take care of, although you should keep in mind that it is typically more expensive and coverage limits are generally capped at a fairly low number.

 

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Globe Life life services

Globe Life exclusively offers life insurance products, but the company’s flexibility could be appealing to some customers. Depending on the product you purchase, you can buy online, by mail or by working with an agent over the phone. However, Globe Life doesn’t offer financial planning, estate planning or other financial services or products.

Other Globe Life perks worth considering

Globe Life and its subsidiaries mainly focus on life insurance, although the company does offer supplemental health insurance and annuities, including the following:

  • Cancer insurance: Helps to pay for medical expenses, as well as the cost of transportation, lodging, childcare expenses and income replacement during treatment.
  • ICU insurance: Covers part or all of any stays in the ICU that traditional insurance plans may not cover.
  • Critical illness insurance: Protects you in the case of loss of income, special needs or major lifestyle changes as a result of a covered critical illness.
  • Hospital insurance: Helps to cover the costs of deductibles, coinsurance and copayments during a hospital stay.
  • Accident insurance: A lump sum payment available in the case of a major covered accident.

Globe Life life insurance customer and claims satisfaction

Globe Life life insurance reviews are mixed. J.D. Power gave the carrier a score of 788/1,000, well above average, in the 2021 U.S. Individual Life Insurance Study. The study focused on five key areas: communication, customer interaction, price, product offerings and statements.

However, the National Association of Insurance Commissioners (NAIC) gives Globe Life’s individual life insurance products a complaint index of 4.59. A score of 1.0 is considered the baseline, which means that the NAIC receives more than 4 times as many complaints about Globe Life as standard.

Globe has an A (Excellent) financial strength rating from AM Best, which monitors and assesses the financial stability of insurance companies. A company needs to be financially strong to be able to pay out claims, especially if there is a large influx of claims at once. Financial strength ratings are a good indication of a company’s historical financial security and could help give you peace of mind.

Globe Life corporate sustainability

Every year since 2019, Globe Life has issued its annual Environmental, Social and Governance Report. In the 2021 version — the most recent copy of the report available — Globe Life details its energy efficiency and water reduction tactics. Additionally, the report details the company’s work-from-home initiatives. Globe Life attests that working from home boosts the morale of its employees, attracts new employees to the company and helps further the company’s environmental goals.

The report also goes over Globe Life’s people, culture and community goals, including breakdowns of the company’s workforce by gender, generation and race/ethnicity. Globe Life notes that it launched a diversity, equity and inclusion (DEI) program called Mosaic@GlobeLife in 2021 that helps encourage a culture where all employees feel valued and safe. And when it comes to community giveback, Globe Life doesn’t skimp. The carrier donated about $2.6 million to  various organizations in 2021. When it comes to corporate sustainability, Globe Life may be one of the best life insurance companies around.

Not sure if Globe Life is right for you? Consider these alternatives

Globe Life may be a good life insurance company for many, but it’s not likely to fit everyone’s needs. Life insurance is intensely personal, so finding the right company is important. If you aren’t convinced that Globe Life is the right fit, consider these other options:

  • Guardian: If you’re looking for a company with more options for personalization, try Guardian. The carrier offers numerous life insurance products with plenty of riders to customize your coverage.
  • MassMutual: MassMutual won a Bankrate Award for best whole life insurance company. The company may be particularly good for those who need a high level of coverage.
  • State Farm: This well-known company won a Bankrate Award for its term life insurance. With high customer satisfaction scores, State Farm could appeal to those looking for a seamless policy experience. State Farm also has numerous points of contact, including local agents, a 24/7 phone line, a mobile app and an online customer portal.