4.4 /5
Bankrate Bank Reviews
With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank reviews is updated regularly. Our editorial team reviews each bank on customer service, savings accounts, checking accounts, money market accounts (MMAs) and certificates of deposits (CDs.) Sort banks by overall rating, or individual category and find the right bank for you.
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 Overall Rating 5.0/5 | Marcus by Goldman Sachs is a direct bank that offers personal loans and rewards savers with higher payouts. | READ FULL REVIEW | |
 Overall Rating 4.8/5 | Live Oak Bank offers online savings accounts and CDs to savers nationwide. | READ FULL REVIEW | |
 Overall Rating 4.7/5 | Cross River Bank offers checking, money market and savings accounts as well as CDs. | READ FULL REVIEW | |
 Overall Rating 4.7/5 | Investors eAccess is a newer online-only division of Investors Bank, an institution with more than a 90-year history and close ties to the communities it serves. | READ FULL REVIEW | |
 Overall Rating 4.7/5 | Barclays is a U.K.-headquartered, multinational financial services giant with global reach. In the United States, Barclays offers a very limited selection of deposit products online. | READ FULL REVIEW | |
 Overall Rating 4.7/5 | Capital One Bank is one of the most popular online banks in the country, and in some regions, it also gives customers access to bank branches. | READ FULL REVIEW | |
 Overall Rating 4.6/5 | Although Comenity is well-known as the bank behind many branded retail credit cards, it also offers competitive yields on savings accounts and CDs. Minimum opening balance requirements are low. Comenity Direct is insured by the FDIC. | READ FULL REVIEW | |
 Overall Rating 4.6/5 | Alliant Credit Union is a Chicago-based, NCUA-insured credit union dating back to 1935. | READ FULL REVIEW | |
 Overall Rating 4.5/5 | NBKC offers competitive rates on deposit accounts for business and personal customers. It is a good option for customers who want a safe place to park and grow their cash and be able to access it and manage it online. | READ FULL REVIEW | |
 Overall Rating 4.4/5 | Ally Bank is a one-stop shop for online-only banking customers from coast to coast. | READ FULL REVIEW | |
 Overall Rating 4.3/5 | Northpointe Bank is a Grand Rapids, Michigan-based bank that offers high interest rates to its bank account customers and charges low (if any) fees for the accounts. | READ FULL REVIEW | |
 Overall Rating 4.3/5 | CIT Bank is an online bank that offers competitive annual percentage yields (APYs) on its savings accounts, with its Savings Builder in the top tier of APYs. CIT Bank began offering a checking account in Nov. 2019. It also offers a money market account, though the MMA doesn’t offer check-writing privileges or a debit or ATM card. | READ FULL REVIEW | |
 Overall Rating 4.3/5 | Bank5 Connect offers a savings account, checking account and CDs that have competitive yields and low minimum balance requirements. | READ FULL REVIEW | |
 Overall Rating 4.3/5 | Radius Bank is an online bank headquartered in Boston. It’s an FDIC-insured institution with more than $1.3 billion in assets. | READ FULL REVIEW | |
 Overall Rating 4.2/5 | TIAA Bank is an online bank that offers a wide range of financial products. | READ FULL REVIEW | |
 Overall Rating 4.2/5 | Nationwide bank customers have been transitioned to Axos Bank. Axos Bank, a federally chartered savings bank, offers a broad range of financial products. This includes checking, savings, money market accounts, CDs, mortgages, and personal loans. This bank is good for people looking for a solid online bank, with a wide network of no-fee ATMs. People looking for a full suite of loan products or the highest available rates should look elsewhere. | READ FULL REVIEW | |
 Overall Rating 4.2/5 | Popular Direct serves mobile and online banking customers who are hungry for some of the best interest rates available to savers across the country. | READ FULL REVIEW | |
 Overall Rating 4.2/5 | Synchrony Bank is an internet savings bank that issues credit cards and offers several products that pay some of the market’s best rates. | READ FULL REVIEW | |
 Overall Rating 4.1/5 | Citibank is among the world’s largest financial institutions, with well over $1 trillion in assets. It offers a comprehensive selection of banking products. | READ FULL REVIEW | |
 Overall Rating 4.1/5 | Discover Bank is an online institution within a financial services company offering various products, including credit cards, personal loans and student loans. | READ FULL REVIEW | |
 Overall Rating 4.1/5 | Boeing Employees’ Credit Union is one of the largest credit unions in the U.S. that focuses on supporting and improving the financial situation of more than 1.2 million members. | READ FULL REVIEW | |
 Overall Rating 4.1/5 | UFB Direct is a division of Axos Bank. UFB Direct was established in 1999. The bank is a direct bank and doesn’t have any branches. | READ FULL REVIEW | |
 Overall Rating 4.0/5 | Connexus Credit Union has branch locations in the Midwest but offers deposit products and financial services to consumers from coast to coast. | READ FULL REVIEW | |
 Overall Rating 4.0/5 | American Express Bank is a premier online bank offering personal banking products to savers across various income levels. | READ FULL REVIEW | |
 Overall Rating 4.0/5 | Vio Bank is an online-only financial institution serving savers nationwide. Consumers in the market for a high-yield savings account or CD have access to competitive rates. | READ FULL REVIEW | |
 Overall Rating 3.9/5 | HSBC Direct accounts are available across the U.S. The accounts are through HSBC Bank USA, N.A. If you have an account, you can make a deposit or withdrawal at one of the HSBC locations in the U.S. HSBC Direct's savings account offers a competitive APY, while its checking account doesn’t charge monthly maintenance fees. | READ FULL REVIEW | |
 Overall Rating 3.9/5 | Bethpage Federal Credit Union, the largest credit union in New York state, is a full-service banking institution. | READ FULL REVIEW | |
 Overall Rating 3.9/5 | Quontic Bank offers personal and business banking in the New York City area as well as some products online. | READ FULL REVIEW | |
 Overall Rating 3.9/5 | Star One Credit Union is a top-ranking financial institution that has been around for more than 60 years and serves as the largest credit union in Silicon Valley. | READ FULL REVIEW | |
 Overall Rating 3.8/5 | Citizens Access is a direct bank offering savings products. It is the new online division of Citizens Bank. | READ FULL REVIEW | |
| Overall Rating 3.8/5 | First Internet Bank of Indiana has been around since February 1999. It is an online bank that serves all 50 states. | READ FULL REVIEW | |
 Overall Rating 3.8/5 | Transportation Alliance Bank is mostly an online bank that offers deposit accounts for individuals and businesses, as well as commercial loans. Its mobile app is highly rated by Apple and Android users. With roots in the trucking industry, it still serves the transportation sector, as well as individual consumers. | READ FULL REVIEW | |
 Overall Rating 3.8/5 | WebBank is primarily an industry bank that serves commercial partners with working capital, branded credit cards and loans. Its offerings for consumers are limited to CDs and a savings account. It is a good option for serious savers who do not plan to spend or withdraw their funds. | READ FULL REVIEW | |
 Overall Rating 3.7/5 | BankDirect is an online-only bank that features competitive interest rates and is available to customers in all 50 states. | READ FULL REVIEW | |
 Overall Rating 3.7/5 | Navy Federal Credit Union is the world’s largest credit union serving millions of military members and their loved ones. | READ FULL REVIEW | |
 Overall Rating 3.7/5 | Western State Bank is an FDIC-insured bank started in 1902 and currently headquartered in Devils Lake, North Dakota. It has branches in North Dakota and Arizona. | READ FULL REVIEW | |
| Overall Rating 3.7/5 | CFG Bank is a community bank that operates a few branches in Maryland. | READ FULL REVIEW | |
 Overall Rating 3.7/5 | Sallie Mae Bank offers competitive APYs on its savings accounts. | READ FULL REVIEW | |
| Overall Rating 3.6/5 | FinWise Bank is a Utah-based bank that offers inexpensive accounts. | READ FULL REVIEW | |
 Overall Rating 3.6/5 | VyStar Credit Union is northeast Florida’s largest credit union offering various deposit accounts and services to hundreds of thousands of members. | READ FULL REVIEW | |
 Overall Rating 3.6/5 | Randolph-Brooks Federal Credit Union is one of America’s <a href="https://www.bankrate.com/banking/best-credit-unions/">best credit unions</a> and one of the largest in the state of Texas. | READ FULL REVIEW | |
 Overall Rating 3.6/5 | Salem Five Direct is an online bank that offers a savings account with a competitive yield and a checking account that earns some interest. | READ FULL REVIEW | |
 Overall Rating 3.6/5 | State Farm Bank is the banking and lending arm of insurance provider State Farm. The financial institution offers a variety of deposit, loan and financial card accounts. | READ FULL REVIEW | |
 Overall Rating 3.6/5 | Pentagon Federal Credit Union is the second-largest federal credit union and has a history in serving members in the military and those who are affiliated with the military. | READ FULL REVIEW | |
 Overall Rating 3.6/5 | Rising Bank is a newer online division of Midwest BankCentre, a community bank that’s been around for more than a century. | READ FULL REVIEW | |
 Overall Rating 3.5/5 | E-Trade Bank is the banking unit of E-Trade Financial Corp., a brand best known for its brokerage services. | READ FULL REVIEW | |
 Overall Rating 3.5/5 | For consumers looking to do their banking online and who want a top-tier APY for their savings account, PurePoint Financial is a good option to consider. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | Formerly known as The PrivateBank and Trust Co., CIBC Bank USA offers a range of personal banking products and a high-APY savings account. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | BMO Harris offers a competitive yield on its money market account. The $5,000 minimum balance requirement is higher than some accounts, but if you have that much to deposit, it’s worth consideration. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | Arvest Bank is a regional bank that offers reasonable rates and fees for its accounts to customers in Arkansas, Kansas, Oklahoma and Missouri. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | Customers Bank requires a large minimum balance to open and earn the APY on its High-Yield Savings Account. If you're looking to deposit $25,000 or more into a savings product, this may be the right bank for you. But other online banks offer a higher yield on savings accounts. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | Mutual of Omaha Bank, which is now owned by CIT Group, offers certificates of deposits, savings, money market and checking accounts. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | <span style="font-weight: 400;">Valley National Bank has branches in Alabama, Florida, New Jersey and New York.</span> | READ FULL REVIEW | |
 Overall Rating 3.4/5 | Sterling National Bank is a regional bank in Montebello, New York, and has more than 90 branches. | READ FULL REVIEW | |
 Overall Rating 3.4/5 | First National Bank of America is a Michigan-based regional bank with solid deposit account offerings. | READ FULL REVIEW | |
 Overall Rating 3.3/5 | USAA Federal Savings Bank is a members-only bank that requires membership through serving in the military or by having eligible family members who served. | READ FULL REVIEW | |
 Overall Rating 3.2/5 | The Federal Savings Bank offers mortgages, personal loans and deposit products. The bank emphasizes mortgage lending, but the deposit products are worth considering for consumers who like to earn interest on everyday bank accounts like checking and savings. | READ FULL REVIEW | |
 Overall Rating 3.2/5 | SchoolsFirst Federal Credit Union is California’s largest credit union, serving educators and their families throughout the state. | READ FULL REVIEW | |
 Overall Rating 3.2/5 | Quorum Federal Credit Union is based in Purchase, New York, and serves members nationwide. Members of the credit union will have access to a variety of products, as well as digital and in-person banking. | READ FULL REVIEW | |
| Overall Rating 3.2/5 | GTE Financial is a federally insured credit union that serves individual members and member businesses in Florida’s Tampa Bay area. Founded in 1935 during the Great Depression, it holds assets of more than $2.2 billion. Its 228,299 members own nearly $2 billion in shares with the credit union. GTE is a full-service credit union offering checking, savings and money market accounts, CDs, IRAs and a host of other services and benefits to its members. | READ FULL REVIEW | |
 Overall Rating 3.1/5 | Third Federal Savings & Loan Association is a Cleveland-based financial institution that supports local communities in Ohio and Florida and offers some banking products online. | READ FULL REVIEW | |
 Overall Rating 3.0/5 | BBVA opened its first branch in 1964 and now has 645 branches. This includes 332 branches in Texas and locations in Alabama, Arizona, California, Florida, Colorado and New Mexico. The bank also has an international presence, with accounts available in more than 30 countries. | READ FULL REVIEW | |
 Overall Rating 3.0/5 | Heritage Bank has its headquarters in Spicer, Minnesota. It offers checking accounts, savings accounts and CDs. | READ FULL REVIEW | |
 Overall Rating 3.0/5 | Banesco USA is a bank headquartered in South Florida that is eager to grow by investing in better customer service and digital enhancements. | READ FULL REVIEW | |
 Overall Rating 3.0/5 | PNC is a regional bank that operates in parts of the Northeast, South and Midwest. Its virtual wallet suite of products is intended to help people balance daily spending with short-term and long-term savings goals. | READ FULL REVIEW | |
 Overall Rating 2.9/5 | If you have at least $25,000 you’d like to stash in a high-yield CD, Merrick Bank is a good fit for you. If you’re looking for a place to handle all your deposit needs — checking, savings, etc. — you will want to consider other options. | READ FULL REVIEW | |
| Overall Rating 2.9/5 | Emigrant Bank is a New York-based bank that operates five branches in the area. Its accounts have a few bright spots but don’t stand up very well to the competition. | READ FULL REVIEW | |
 Overall Rating 2.9/5 | NASB is a midsize Kansas City bank with brick-and-mortar branches, but its online banking services, digital wallets and mobile app broaden its reach and appeal. It offers attractive yields on CDs, checking, savings and money market accounts. It has a “switch kit” that helps ease the transition of funds from other banks. | READ FULL REVIEW | |
 Overall Rating 2.8/5 | Texas Capital Bank is a commercial bank with Texas locations. | READ FULL REVIEW | |
 Overall Rating 2.8/5 | If you live in the 11 states where it has branches, Citizens is a good option if you’re looking for a checking account with an easily avoidable monthly fee. If you live in the other 39 states or if you’re looking for high-yielding deposits, look elsewhere. | READ FULL REVIEW | |
 Overall Rating 2.7/5 | With a massive branch network and highly-rated digital products, Chase is often viewed as the country's signature banking institution. | READ FULL REVIEW | |
 Overall Rating 2.7/5 | TD Bank bills itself as America's Most Convenient Bank because its branches open early and close late. Most of its branches are open seven days a week, as well as some holidays. | READ FULL REVIEW | |
 Overall Rating 2.7/5 | U.S. Bank is a large commercial bank that offers consumers who value the big bank experience an alternative to the biggest institutions in the space. | READ FULL REVIEW | |
 Overall Rating 2.7/5 | Fifth Third Bank is a regional financial institution with customers in 10 states and more than 1,200 full-service locations. | READ FULL REVIEW | |
 Overall Rating 2.6/5 | Umpqua Bank has branches, or "stores" as Umpqua calls them, in California, Idaho, Nevada, Oregon and Washington. It provides customers with the Umpqua Go-To app, which lets them pick a banker and text them questions through the app. | READ FULL REVIEW | |
 Overall Rating 2.6/5 | The Huntington National Bank attracts its customers with consumer-friendly products and an impressive branch network for its size. | READ FULL REVIEW | |
 Overall Rating 2.6/5 | Bank of Hope describes itself as “the only super regional Korean-American bank in the U.S.” and operates full-service branches in eight states. | READ FULL REVIEW | |
 Overall Rating 2.6/5 | SunTrust is a bank that focuses on individuals who live in the southeastern United States. The bank merged with BB&T to become Truist; however, the brands offer separate products for now. | READ FULL REVIEW | |
 Overall Rating 2.5/5 | Investors Bank has been around for more than 90 years and offers a variety of banking products online and at more than a hundred branches. | READ FULL REVIEW | |
 Overall Rating 2.5/5 | Wells Fargo has more branches than any other bank in the U.S. The bank is embracing more consumer-friendly practices and upgrading its technology to regain trust with customers. | READ FULL REVIEW | |
 Overall Rating 2.4/5 | Branch Banking and Trust Co. is an FDIC-insured bank headquartered in Winston Salem, North Carolina. BB&T offers fairly accessible deposit account options and solid customer experience. | READ FULL REVIEW | |
 Overall Rating 2.4/5 | Bank of America is one of the largest financial institutions in the country. It’s a digital leader with a global presence and roughly 67 million customers. | READ FULL REVIEW | |
| Overall Rating 2.4/5 | First Republic Bank is a bank and wealth management company with offices in multiple cities across the United States. | READ FULL REVIEW | |
 Overall Rating 2.4/5 | Amerant Bank is a brick-and-mortar bank based in Florida, and it offers competitive rates on CDs nationwide. | READ FULL REVIEW | |
 Overall Rating 2.1/5 | Established in the late 1800s, Synovus is a full-service, FDIC-insured bank that offers checking, savings and money market accounts. It also offers savers a variety of CD terms. | READ FULL REVIEW |