Bankrate bank reviews

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank reviews is updated regularly. Our editorial team reviews each bank on customer service, savings accounts, checking accounts, money market accounts (MMAs) and certificates of deposits (CDs.) Sort banks by overall rating, or individual category and find the right bank for you.

Featured reviews

All bank reviews

  • Overall Rating
  • CD Rating
  • Savings Rating
  • MMA Rating
  • Checking Rating
  • Customer Experience
Ally

5.0

Bankrate Score

5.0

Overall rating

5.0

CD rating

5.0

MMA rating

4.8

Checking rating

5.0

Savings rating

0.0

Customer experience

Ally Bank is a one-stop shop for online-only banking customers from coast to coast.

TIAA Bank

4.8

Bankrate Score

4.8

Overall rating

4.8

CD rating

4.9

MMA rating

4.8

Checking rating

5.0

Savings rating

0.0

Customer experience

TIAA Bank is an online institution offering deposit accounts with competitive rates and low minimum balances.

Discover Bank

4.8

Bankrate Score

4.8

Overall rating

4.7

CD rating

4.3

MMA rating

5.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Discover Bank is an online institution within a financial services company offering various banking products, including credit cards, personal loans and student loans.

BrioDirect

4.8

Bankrate Score

4.8

Overall rating

4.5

CD rating

4.9

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

BrioDirect is an online bank that offers multiple CDs, a money market account, a checking account and a savings account.

Quontic Bank

4.7

Bankrate Score

4.7

Overall rating

4.8

CD rating

4.2

MMA rating

4.4

Checking rating

5.0

Savings rating

0.0

Customer experience

Quontic Bank is an online bank headquartered in New York known for innovation and paying competitive rates.

Transportation Alliance Bank

4.7

Bankrate Score

4.7

Overall rating

4.7

CD rating

3.9

MMA rating

4.7

Checking rating

5.0

Savings rating

0.0

Customer experience

Transportation Alliance Bank is mostly an online bank that offers deposit accounts for individuals and businesses, as well as commercial loans.

Alliant Credit Union

4.7

Bankrate Score

4.7

Overall rating

4.5

CD rating

0.0

MMA rating

4.9

Checking rating

5.0

Savings rating

0.0

Customer experience

Alliant Credit Union is an NCUA-insured credit union based in Chicago that offers deposit accounts with competitive APYs and minimal fees. It offers a highly rated mobile app as well as access to a wide network of surcharge-free ATMs.

American Airlines Federal Credit Union

4.7

Bankrate Score

4.7

Overall rating

4.5

CD rating

0.0

MMA rating

4.9

Checking rating

5.0

Savings rating

0.0

Customer experience

American Airlines Federal Credit Union offers a range of banking and lending products for its airline industry members.

Spring Bank

4.7

Bankrate Score

4.7

Overall rating

5.0

CD rating

4.3

MMA rating

4.2

Checking rating

4.8

Savings rating

0.0

Customer experience

Spring Bank is a regional bank with two locations in New York.

Bank5 Connect

4.6

Bankrate Score

4.6

Overall rating

4.3

CD rating

0.0

MMA rating

4.8

Checking rating

5.0

Savings rating

0.0

Customer experience

Bank5 Connect offers a savings account, checking account and CDs with competitive yields and low minimum balance requirements.

Capital One

4.6

Bankrate Score

4.6

Overall rating

3.9

CD rating

0.0

MMA rating

4.8

Checking rating

5.0

Savings rating

0.0

Customer experience

Capital One Bank is among the top 10 largest banks in the country, with branches in seven Eastern and two Southern states.

Emigrant Bank

4.6

Bankrate Score

4.6

Overall rating

4.7

CD rating

4.1

MMA rating

4.3

Checking rating

4.7

Savings rating

0.0

Customer experience

Emigrant Bank is a federally insured online bank with two branch offices, one in Manhattan and one in Ossining, New York.

Quorum Federal Credit Union

4.6

Bankrate Score

4.6

Overall rating

4.7

CD rating

0.0

MMA rating

4.6

Checking rating

4.4

Savings rating

0.0

Customer experience

Quorum Federal Credit Union is based in Purchase, New York, and serves members nationwide.

Cross River Bank

4.6

Bankrate Score

4.6

Overall rating

4.5

CD rating

3.9

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

Cross River Bank offers checking, money market and savings accounts as well as CDs. Consumers may find its single branch a deal breaker, but consumers in the New York City area looking for great rates on checking and savings may find it’s a good fit.

First Internet Bank of Indiana

4.6

Bankrate Score

4.6

Overall rating

4.7

CD rating

4.5

MMA rating

4.8

Checking rating

3.9

Savings rating

0.0

Customer experience

First Internet Bank of Indiana has been around since February 1999. It is an online bank that serves all 50 states.

CIT Bank

4.6

Bankrate Score

4.6

Overall rating

4.3

CD rating

4.9

MMA rating

4.5

Checking rating

4.6

Savings rating

0.0

Customer experience

CIT Bank is an online institution that offers competitive annual percentage yields (APYs) on its savings accounts. It also offers a checking account and a money market account.

Navy Federal Credit Union

4.6

Bankrate Score

4.6

Overall rating

4.7

CD rating

4.7

MMA rating

4.7

Checking rating

3.9

Savings rating

0.0

Customer experience

Navy Federal Credit Union is the world’s largest credit union serving millions of military members and their families.

The Federal Savings Bank

4.5

Bankrate Score

4.5

Overall rating

5.0

CD rating

3.6

MMA rating

4.9

Checking rating

3.9

Savings rating

0.0

Customer experience

The Federal Savings Bank specializes in mortgages for homebuyers, but also offers deposit products and personal loans. The bank offers savers options to earn interest on everyday bank accounts like checking and savings.

Ridgewood Savings Bank

4.5

Bankrate Score

4.5

Overall rating

4.5

CD rating

3.4

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

Ridgewood Savings Bank offers the personal attention of a community bank combined with an impressive lineup of digital banking tools and services. Customers have access to competitive savings rates and an extensive network of 55,000 surcharge-free ATMs worldwide in the AllPoint Network.

Bethpage Federal Credit Union

4.5

Bankrate Score

4.5

Overall rating

4.5

CD rating

4.9

MMA rating

5.0

Checking rating

3.3

Savings rating

0.0

Customer experience

Bethpage Federal Credit Union, the largest credit union in New York state, is a full-service banking institution. All of its deposit accounts are insured up to $250,000 through the National Credit Union Administration.

Sallie Mae Bank

4.5

Bankrate Score

4.5

Overall rating

4.7

CD rating

5.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Sallie Mae Bank offers competitive APYs on its savings accounts, but it doesn’t offer a checking account.

Connexus Credit Union

4.5

Bankrate Score

4.5

Overall rating

4.3

CD rating

4.6

MMA rating

5.0

Checking rating

3.9

Savings rating

0.0

Customer experience

Connexus Credit Union has branch locations in the Midwest but offers deposit products and financial services to consumers from coast to coast.

Banesco USA Bank

4.5

Bankrate Score

4.5

Overall rating

4.0

CD rating

4.6

MMA rating

4.2

Checking rating

4.6

Savings rating

0.0

Customer experience

Banesco USA is an FDIC-insured institution with headquarters in South Florida.

BankPurely

4.5

Bankrate Score

4.5

Overall rating

4.4

CD rating

4.4

MMA rating

4.8

Checking rating

3.9

Savings rating

0.0

Customer experience

BankPurely is a financial institution created for environmentally conscious consumers.

iGObanking

4.5

Bankrate Score

4.5

Overall rating

4.5

CD rating

4.4

MMA rating

4.8

Checking rating

3.9

Savings rating

0.0

Customer experience

IGObanking, an online division of Flushing Bank, offers a range of deposit products to consumers nationwide.

Rising Bank

4.4

Bankrate Score

4.4

Overall rating

3.8

CD rating

0.0

MMA rating

4.3

Checking rating

4.9

Savings rating

0.0

Customer experience

Rising Bank is a newer online division of Midwest BankCentre, a St. Louis-based community bank that’s been around for more than a century.

CFG Bank

4.4

Bankrate Score

4.4

Overall rating

4.8

CD rating

4.0

MMA rating

4.9

Checking rating

3.0

Savings rating

0.0

Customer experience

CFG Bank is a community bank in Maryland that offers good to highly competitive rates on CDs and a money market account.

Randolph-Brooks Federal Credit Union

4.4

Bankrate Score

4.4

Overall rating

4.2

CD rating

4.8

MMA rating

4.8

Checking rating

3.3

Savings rating

0.0

Customer experience

Randolph-Brooks Federal Credit Union is one of America’s best credit unions and one of the largest in the state of Texas.

Star One Credit Union

4.4

Bankrate Score

4.4

Overall rating

4.4

CD rating

4.9

MMA rating

5.0

Checking rating

0.0

Savings rating

0.0

Customer experience

Star One Credit Union has been around for more than 60 years and is the largest credit union in Silicon Valley.

Axos Bank

4.4

Bankrate Score

4.4

Overall rating

3.6

CD rating

3.8

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

Axos Bank is an online bank that offers checking accounts, a savings account, a money market account and CDs.

BankDirect

4.4

Bankrate Score

4.4

Overall rating

4.2

CD rating

4.7

MMA rating

4.8

Checking rating

3.2

Savings rating

0.0

Customer experience

BankDirect is an online-only bank that features competitive rates on some products and is available to customers in all 50 states.

Northpointe Bank

4.4

Bankrate Score

4.4

Overall rating

4.2

CD rating

4.2

MMA rating

4.4

Checking rating

4.2

Savings rating

0.0

Customer experience

Northpointe Bank is a Grand Rapids, Michigan-based bank that offers a variety of deposit products with competitive rates and charges low (if any) fees for the accounts.

Salem Five Direct

4.4

Bankrate Score

4.4

Overall rating

3.3

CD rating

0.0

MMA rating

5.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Salem Five Direct is best for savers who are comfortable banking online and who are seeking a competitive rate.

LendingClub Bank

4.4

Bankrate Score

4.4

Overall rating

3.4

CD rating

0.0

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

LendingClub Bank is an FDIC-insured online bank known as Radius Bank until it was acquired by LendingClub in February 2021.

Varo Bank

4.4

Bankrate Score

4.4

Overall rating

0.0

CD rating

0.0

MMA rating

4.7

Checking rating

5.0

Savings rating

0.0

Customer experience

Varo is a digital bank that prides itself on its technology and offers checking and savings accounts with unique online features.

Lone Star Bank

4.4

Bankrate Score

4.4

Overall rating

4.2

CD rating

3.6

MMA rating

4.4

Checking rating

4.8

Savings rating

0.0

Customer experience

Based in Houston, Lone Star Bank is a federally insured community bank serving individual consumers and businesses, small and large.

Synchrony Bank

4.3

Bankrate Score

4.3

Overall rating

4.7

CD rating

4.4

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Synchrony Bank is an online bank that issues credit cards and offers several products that pay some of the best rates.

Citibank

4.3

Bankrate Score

4.3

Overall rating

4.0

CD rating

4.7

MMA rating

4.2

Checking rating

4.7

Savings rating

0.0

Customer experience

Citibank is among the world’s largest financial institutions, with well over $1 trillion in assets. It offers a comprehensive selection of banking products.

VyStar Credit Union

4.3

Bankrate Score

4.3

Overall rating

4.5

CD rating

3.9

MMA rating

5.0

Checking rating

3.3

Savings rating

0.0

Customer experience

VyStar Credit Union is northeast Florida’s largest credit union offering various deposit accounts and services to hundreds of thousands of members.

Patelco Credit Union

4.3

Bankrate Score

4.3

Overall rating

3.9

CD rating

5.0

MMA rating

4.7

Checking rating

2.8

Savings rating

0.0

Customer experience

Patelco Credit Union is a full-service credit union serving members in Northern California.

FNBO Direct

4.3

Bankrate Score

4.3

Overall rating

0.0

CD rating

0.0

MMA rating

5.0

Checking rating

4.4

Savings rating

0.0

Customer experience

FNBO Direct is FNBO's online bank. It offers a checking account and a savings account nationwide.

Marcus

4.2

Bankrate Score

4.2

Overall rating

5.0

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Marcus by Goldman Sachs is a direct consumer bank that offers personal loans and rewards savers with higher-than-average rates.

Live Oak Bank

4.2

Bankrate Score

4.2

Overall rating

4.7

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Live Oak Bank offers online savings accounts and CDs to savers nationwide.

Lake Michigan Credit Union

4.2

Bankrate Score

4.2

Overall rating

4.5

CD rating

3.4

MMA rating

4.9

Checking rating

3.3

Savings rating

0.0

Customer experience

Lake Michigan Credit Union is a full-service financial institution primarily serving members in Lower Michigan and southwestern Florida.

First National Bank of America

4.2

Bankrate Score

4.2

Overall rating

4.7

CD rating

0.0

MMA rating

4.1

Checking rating

3.6

Savings rating

0.0

Customer experience

FNBA is a federally insured bank with more than $2.6 billion in assets. It opened in 1955 as First National Bank of East Lansing.

M.Y. Safra Bank

4.2

Bankrate Score

4.2

Overall rating

5.0

CD rating

2.9

MMA rating

4.5

Checking rating

3.6

Savings rating

0.0

Customer experience

M.Y. Safra Bank operates a branch in New York City and also offers strictly online accounts. It provides a full range of personal and business deposit products as well as loans and lines of credit.

Bread Savings (formerly Comenity Direct)

4.1

Bankrate Score

4.1

Overall rating

5.0

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

In April 2022, Comenity Direct became Bread Savings. The online-only bank offers a savings account and five terms of CDs with competitive yields. You’ll also find low minimum opening balance requirements, making it easy to open an account.

Delta Community Credit Union

4.1

Bankrate Score

4.1

Overall rating

4.5

CD rating

3.4

MMA rating

4.8

Checking rating

2.8

Savings rating

0.0

Customer experience

Delta Community Credit Union is the largest credit union in Georgia. It has more than 461,000 members at its credit union and 31 branches.

Apple Bank

4.1

Bankrate Score

4.1

Overall rating

4.2

CD rating

2.2

MMA rating

4.2

Checking rating

5.0

Savings rating

0.0

Customer experience

New York-based Apple Bank is known for offering competitive yields. It has about 80 locations in the New York City area.

FinWise Bank

4.1

Bankrate Score

4.1

Overall rating

4.5

CD rating

2.4

MMA rating

5.0

Checking rating

3.9

Savings rating

0.0

Customer experience

FinWise Bank is a Utah-based bank that offers affordable checking and savings accounts and CDs.

Presidential Bank

4.1

Bankrate Score

4.1

Overall rating

3.1

CD rating

3.8

MMA rating

4.6

Checking rating

4.2

Savings rating

0.0

Customer experience

Presidential Bank is Bethesda, Maryland-based bank with 10 branches in the Washington metropolitan area. It offers a wide selection of deposit products.

Suncoast Credit Union

4.1

Bankrate Score

4.1

Overall rating

4.5

CD rating

3.4

MMA rating

4.7

Checking rating

2.8

Savings rating

0.0

Customer experience

Suncoast Credit Union is Florida’s largest credit union. It offers savings accounts, a checking account, regular and jumbo CDs, a money market account and other banking options to its members.

SchoolsFirst Federal Credit Union

4.1

Bankrate Score

4.1

Overall rating

4.5

CD rating

3.6

MMA rating

4.9

Checking rating

2.8

Savings rating

0.0

Customer experience

SchoolsFirst Federal Credit Union is California’s largest credit union. It has low minimum balances and most SchoolsFirst accounts come without a monthly fee.

USAA

4.1

Bankrate Score

4.1

Overall rating

2.5

CD rating

0.0

MMA rating

4.7

Checking rating

4.7

Savings rating

0.0

Customer experience

USAA Federal Savings Bank is a federally insured, members-only online bank that offers checking and savings accounts, CDs, credit cards, mortgages and other loans.

Vio Bank

4.1

Bankrate Score

4.1

Overall rating

3.4

CD rating

4.9

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Vio Bank is an online-only financial institution serving savers nationwide.

CIBC Bank USA

4.0

Bankrate Score

4.0

Overall rating

3.4

CD rating

2.1

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

CIBC Bank USA offers a range of personal banking products and a high-yield savings account.

Customers Bank

4.0

Bankrate Score

4.0

Overall rating

4.5

CD rating

1.9

MMA rating

5.0

Checking rating

3.4

Savings rating

0.0

Customer experience

Customers Bank requires a large minimum balance to open and earn the APY on its High-Yield Savings Account.

Golden 1 Credit Union

4.0

Bankrate Score

4.0

Overall rating

4.5

CD rating

2.9

MMA rating

4.9

Checking rating

2.7

Savings rating

0.0

Customer experience

Golden 1 Credit Union is one of the largest credit unions in the U.S. and offers members a wide selection of products and services. Most accounts require a small amount to open and many also feature low or no monthly fees.

Barclays

3.9

Bankrate Score

3.9

Overall rating

3.9

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Barclays is a London-based multinational financial-services giant with global reach. In the U.S., Barclays offers a limited selection of deposit products online.

American Express Bank

3.9

Bankrate Score

3.9

Overall rating

3.9

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

American Express National Bank is an online bank offering personal banking products to savers at various income levels.

PNC Bank

3.9

Bankrate Score

3.9

Overall rating

2.8

CD rating

2.4

MMA rating

4.3

Checking rating

5.0

Savings rating

0.0

Customer experience

PNC is a large bank that operates in parts of the Northeast, South and Midwest. The 2021 acquisition of BBVA USA expanded PNC’s presence to also include parts of the West Coast.

North American Savings Bank

3.8

Bankrate Score

3.8

Overall rating

4.7

CD rating

3.0

MMA rating

4.3

Checking rating

2.2

Savings rating

0.0

Customer experience

NASB is a midsize Kansas City bank with brick-and-mortar branches, as well as online banking services, digital wallets and a mobile app that broadens its reach and appeal. It offers attractive yields on CDs, checking, savings and money market accounts. It has a “switch kit” that helps ease the transfer of funds from other banks.

OneWest Bank

3.8

Bankrate Score

3.8

Overall rating

4.2

CD rating

2.0

MMA rating

4.8

Checking rating

2.8

Savings rating

0.0

Customer experience

OneWest Bank has more than 60 branches in Southern California and a full lineup of deposit and loan products, and online and mobile banking tools.

Morgan Stanley Private Bank

3.8

Bankrate Score

3.8

Overall rating

0.0

CD rating

0.0

MMA rating

4.9

Checking rating

2.8

Savings rating

0.0

Customer experience

Morgan Stanley Private Bank offers a savings account, an interest-bearing checking account and a free checking account.

Provident Bank

3.8

Bankrate Score

3.8

Overall rating

3.4

CD rating

0.0

MMA rating

4.7

Checking rating

2.4

Savings rating

0.0

Customer experience

Provident Bank has a sizable branch presence in New Jersey, a few locations in Pennsylvania and one in New York. it offers numerous checking account options and enough savings products to appeal to a wide base of customers. The bank does a good job of minimizing those pesky fees that consumers generally loathe.

HSBC Bank USA

3.8

Bankrate Score

3.8

Overall rating

4.2

CD rating

0.0

MMA rating

3.9

Checking rating

2.8

Savings rating

0.0

Customer experience

HSBC Bank USA is a subsidiary of HSBC, a London-based global bank founded in 1865 as the Hong Kong and Shanghai Banking Corp. It serves more than 40 million customers worldwide. Its U.S. headquarters are in McLean, Virginia.

Texas Capital Bank

3.7

Bankrate Score

3.7

Overall rating

4.2

CD rating

2.1

MMA rating

4.7

Checking rating

2.4

Savings rating

0.0

Customer experience

Texas Capital Bank is a commercial bank based in Dallas that also offers consumer deposit products, credit cards and personal loans.

Heritage Bank

3.7

Bankrate Score

3.7

Overall rating

3.1

CD rating

0.0

MMA rating

4.6

Checking rating

2.4

Savings rating

0.0

Customer experience

Heritage Bank is based in Spicer, Minnesota. It offers checking accounts, savings accounts and CDs.

Boeing Employees' Credit Union

3.7

Bankrate Score

3.7

Overall rating

3.0

CD rating

2.8

MMA rating

4.8

Checking rating

2.8

Savings rating

0.0

Customer experience

Boeing Employees’ Credit Union is one of the largest credit unions in the U.S. It offers members a variety of checking and savings products along with many online banking features.

Western State Bank

3.7

Bankrate Score

3.7

Overall rating

3.6

CD rating

2.2

MMA rating

4.9

Checking rating

2.6

Savings rating

0.0

Customer experience

Western State Bank is a well-established, federally insured bank based in North Dakota that offers deposit and loan products for individuals and businesses.

Union Bank

3.6

Bankrate Score

3.6

Overall rating

3.4

CD rating

2.2

MMA rating

4.7

Checking rating

2.8

Savings rating

0.0

Customer experience

Union Bank serves customers on the West Coast with branch, telephone, online and mobile banking.

Third Federal Savings & Loan Association of Cleveland

3.6