Bankrate bank reviews

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank reviews is updated regularly. Our editorial team reviews each bank on customer service, savings accounts, checking accounts, money market accounts (MMAs) and certificates of deposits (CDs.) Sort banks by overall rating, or individual category and find the right bank for you.

Featured reviews

All bank reviews

  • Overall Rating
  • CD Rating
  • Savings Rating
  • MMA Rating
  • Checking Rating
  • Customer Experience
Marcus

5.0

Bankrate Score

5.0

Overall rating

5.0

CD rating

0.0

MMA rating

0.0

Checking rating

4.9

Savings rating

0.0

Customer experience

Marcus by Goldman Sachs is a direct bank that offers personal loans and rewards savers with higher payouts.

Live Oak Bank

4.8

Bankrate Score

4.8

Overall rating

4.5

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Live Oak Bank offers online savings accounts and CDs to savers nationwide.

Cross River Bank

4.7

Bankrate Score

4.7

Overall rating

4.7

CD rating

5.0

MMA rating

4.2

Checking rating

5.0

Savings rating

0.0

Customer experience

Cross River Bank offers checking, money market and savings accounts as well as CDs.

Investors eAccess

4.7

Bankrate Score

4.7

Overall rating

0.0

CD rating

4.7

MMA rating

0.0

Checking rating

0.0

Savings rating

0.0

Customer experience

Investors eAccess is a newer online-only division of Investors Bank, an institution with more than a 90-year history and close ties to the communities it serves.

Capital One

4.7

Bankrate Score

4.7

Overall rating

4.5

CD rating

0.0

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

Capital One Bank is one of the most popular online banks in the country, and in some regions, it also gives customers access to bank branches.

Barclays

4.7

Bankrate Score

4.7

Overall rating

4.5

CD rating

0.0

MMA rating

0.0

Checking rating

4.9

Savings rating

0.0

Customer experience

Barclays is a U.K.-headquartered, multinational financial services giant with global reach. In the United States, Barclays offers a very limited selection of deposit products online.

Comenity Direct

4.6

Bankrate Score

4.6

Overall rating

4.3

CD rating

0.0

MMA rating

0.0

Checking rating

5.0

Savings rating

0.0

Customer experience

Although Comenity is well-known as the bank behind many branded retail credit cards, it also offers competitive yields on savings accounts and CDs. Minimum opening balance requirements are low. Comenity Direct is insured by the FDIC.

Alliant Credit Union

4.6

Bankrate Score

4.6

Overall rating

4.3

CD rating

0.0

MMA rating

4.6

Checking rating

4.4

Savings rating

0.0

Customer experience

Alliant Credit Union is a Chicago-based, NCUA-insured credit union dating back to 1935.

nbkc bank

4.5

Bankrate Score

4.5

Overall rating

4.0

CD rating

4.9

MMA rating

4.5

Checking rating

0.0

Savings rating

0.0

Customer experience

NBKC offers competitive rates on deposit accounts for business and personal customers. It is a good option for customers who want a safe place to park and grow their cash and be able to access it and manage it online.

Ally

4.4

Bankrate Score

4.4

Overall rating

4.2

CD rating

3.9

MMA rating

4.7

Checking rating

4.9

Savings rating

0.0

Customer experience

Ally Bank is a one-stop shop for online-only banking customers from coast to coast.

Northpointe Bank

4.3

Bankrate Score

4.3

Overall rating

4.3

CD rating

4.3

MMA rating

3.8

Checking rating

5.0

Savings rating

0.0

Customer experience

Northpointe Bank is a Grand Rapids, Michigan-based bank that offers high interest rates to its bank account customers and charges low (if any) fees for the accounts.

Bank5 Connect

4.3

Bankrate Score

4.3

Overall rating

3.9

CD rating

0.0

MMA rating

4.1

Checking rating

4.9

Savings rating

0.0

Customer experience

Bank5 Connect offers a savings account, checking account and CDs that have competitive yields and low minimum balance requirements.

CIT Bank

4.3

Bankrate Score

4.3

Overall rating

4.0

CD rating

4.8

MMA rating

3.8

Checking rating

4.5

Savings rating

0.0

Customer experience

CIT Bank is an online bank that offers competitive annual percentage yields (APYs) on its savings accounts, with its Savings Builder in the top tier of APYs. CIT Bank began offering a checking account in Nov. 2019. It also offers a money market account, though the MMA doesn’t offer check-writing privileges or a debit or ATM card.  

Radius Bank

4.3

Bankrate Score

4.3

Overall rating

3.9

CD rating

0.0

MMA rating

4.4

Checking rating

3.9

Savings rating

0.0

Customer experience

Radius Bank is an online bank headquartered in Boston. It’s an FDIC-insured institution with more than $1.3 billion in assets.

Synchrony Bank

4.2

Bankrate Score

4.2

Overall rating

3.7

CD rating

3.9

MMA rating

0.0

Checking rating

4.9

Savings rating

0.0

Customer experience

Synchrony Bank is an internet savings bank that issues credit cards and offers several products that pay some of the market’s best rates.

TIAA Bank

4.2

Bankrate Score

4.2

Overall rating

4.1

CD rating

3.9

MMA rating

4.3

Checking rating

4.4

Savings rating

0.0

Customer experience

TIAA Bank is an online bank that offers a wide range of financial products.

Popular Direct

4.2

Bankrate Score

4.2

Overall rating

3.6

CD rating

0.0

MMA rating

0.0

Checking rating

4.8

Savings rating

0.0

Customer experience

Popular Direct serves mobile and online banking customers who are hungry for some of the best interest rates available to savers across the country.

Axos Bank

4.2

Bankrate Score

4.2

Overall rating

2.9

CD rating

4.2

MMA rating

4.8

Checking rating

4.8

Savings rating

0.0

Customer experience

Nationwide bank customers have been transitioned to Axos Bank. Axos Bank, a federally chartered savings bank, offers a broad range of financial products. This includes checking, savings, money market accounts, CDs, mortgages, and personal loans. This bank is good for people looking for a solid online bank, with a wide network of no-fee ATMs. People looking for a full suite of loan products or the highest available rates should look elsewhere.

Discover Bank

4.1

Bankrate Score

4.1

Overall rating

4.1

CD rating

3.8

MMA rating

3.8

Checking rating

4.9

Savings rating

0.0

Customer experience

Discover Bank is an online institution within a financial services company offering various products, including credit cards, personal loans and student loans.

Boeing Employees' Credit Union

4.1

Bankrate Score

4.1

Overall rating

3.4

CD rating

3.4

MMA rating

4.6

Checking rating

5.0

Savings rating

0.0

Customer experience

Boeing Employees’ Credit Union is one of the largest credit unions in the U.S. that focuses on supporting and improving the financial situation of more than 1.2 million members.

Citibank

4.1

Bankrate Score

4.1

Overall rating

3.4

CD rating

0.0

MMA rating

3.9

Checking rating

5.0

Savings rating

0.0

Customer experience

Citibank is among the world’s largest financial institutions, with well over $1 trillion in assets. It offers a comprehensive selection of banking products.

UFB Direct

4.1

Bankrate Score

4.1

Overall rating

0.0

CD rating

3.7

MMA rating

0.0

Checking rating

4.6

Savings rating

0.0

Customer experience

UFB Direct is a division of Axos Bank. UFB Direct was established in 1999. The bank is a direct bank and doesn’t have any branches.

Vio Bank

4.0

Bankrate Score

4.0

Overall rating

3.1

CD rating

0.0

MMA rating

0.0

Checking rating

4.9

Savings rating

1.9

Customer experience

Vio Bank is an online-only financial institution serving savers nationwide. Consumers in the market for a high-yield savings account or CD have access to competitive rates.

Connexus Credit Union

4.0

Bankrate Score

4.0

Overall rating

3.3

CD rating

3.7

MMA rating

4.8

Checking rating

3.3

Savings rating

0.0

Customer experience

Connexus Credit Union has branch locations in the Midwest but offers deposit products and financial services to consumers from coast to coast.

American Express Bank

4.0

Bankrate Score

4.0

Overall rating

3.1

CD rating

0.0

MMA rating

0.0

Checking rating

4.9

Savings rating

0.0

Customer experience

American Express Bank is a premier online bank offering personal banking products to savers across various income levels.

Bethpage Federal Credit Union

3.9

Bankrate Score

3.9

Overall rating

3.9

CD rating

4.2

MMA rating

4.4

Checking rating

3.3

Savings rating

0.0

Customer experience

Bethpage Federal Credit Union, the largest credit union in New York state, is a full-service banking institution.

Star One Credit Union

3.9

Bankrate Score

3.9

Overall rating

2.6

CD rating

0.0

MMA rating

4.2

Checking rating

4.9

Savings rating

0.0

Customer experience

Star One Credit Union is a top-ranking financial institution that has been around for more than 60 years and serves as the largest credit union in Silicon Valley.

HSBC Bank

3.9

Bankrate Score

3.9

Overall rating

3.2

CD rating

0.0

MMA rating

3.6

Checking rating

5.0

Savings rating

0.0

Customer experience

HSBC Direct accounts are available across the U.S. The accounts are through HSBC Bank USA, N.A. If you have an account, you can make a deposit or withdrawal at one of the HSBC locations in the U.S. HSBC Direct's savings account offers a competitive APY, while its checking account doesn’t charge monthly maintenance fees.

Quontic Bank

3.9

Bankrate Score

3.9

Overall rating

3.6

CD rating

4.3

MMA rating

0.0

Checking rating

3.3

Savings rating

3.6

Customer experience

Quontic Bank offers personal and business banking in the New York City area as well as some products online.

WebBank

3.8

Bankrate Score

3.8

Overall rating

3.2

CD rating

0.0

MMA rating

0.0

Checking rating

4.5

Savings rating

0.0

Customer experience

WebBank is primarily an industry bank that serves commercial partners with working capital, branded credit cards and loans. Its offerings for consumers are limited to CDs and a savings account. It is a good option for serious savers who do not plan to spend or withdraw their funds.

Transportation Alliance Bank

3.8

Bankrate Score

3.8

Overall rating

3.5

CD rating

3.3

MMA rating

3.6

Checking rating

4.9

Savings rating

0.0

Customer experience

Transportation Alliance Bank is mostly an online bank that offers deposit accounts for individuals and businesses, as well as commercial loans. Its mobile app is highly rated by Apple and Android users. With roots in the trucking industry, it still serves the transportation sector, as well as individual consumers.

Citizens Access

3.8

Bankrate Score

3.8

Overall rating

3.0

CD rating

0.0

MMA rating

0.0

Checking rating

4.5

Savings rating

0.0

Customer experience

Citizens Access is a direct bank offering savings products. It is the new online division of Citizens Bank.

First Internet Bank of Indiana

3.8

Bankrate Score

3.8

Overall rating

3.5

CD rating

3.8

MMA rating

3.8

Checking rating

4.4

Savings rating

0.0

Customer experience

First Internet Bank of Indiana has been around since February 1999. It is an online bank that serves all 50 states.

CFG Bank

3.7

Bankrate Score

3.7

Overall rating

3.4

CD rating

4.3

MMA rating

2.5

Checking rating

4.8

Savings rating

0.0

Customer experience

CFG Bank is a community bank that operates a few branches in Maryland.

Navy Federal Credit Union

3.7

Bankrate Score

3.7

Overall rating

4.8

CD rating

3.4

MMA rating

3.2

Checking rating

3.3

Savings rating

0.0

Customer experience

Navy Federal Credit Union is the world’s largest credit union serving millions of military members and their loved ones.

Sallie Mae Bank

3.7

Bankrate Score

3.7

Overall rating

3.7

CD rating

5.0

MMA rating

0.0

Checking rating

4.9

Savings rating

0.0

Customer experience

Sallie Mae Bank offers competitive APYs on its savings accounts.

BankDirect

3.7

Bankrate Score

3.7

Overall rating

3.9

CD rating

4.5

MMA rating

3.3

Checking rating

3.3

Savings rating

0.0

Customer experience

BankDirect is an online-only bank that features competitive interest rates and is available to customers in all 50 states.

Western State Bank

3.7

Bankrate Score

3.7

Overall rating

3.1

CD rating

2.8

MMA rating

4.3

Checking rating

3.2

Savings rating

0.0

Customer experience

Western State Bank is an FDIC-insured bank started in 1902 and currently headquartered in Devils Lake, North Dakota. It has branches in North Dakota and Arizona.

Salem Five Direct

3.6

Bankrate Score

3.6

Overall rating

1.7

CD rating

0.0

MMA rating

4.3

Checking rating

4.9

Savings rating

0.0

Customer experience

Salem Five Direct is an online bank that offers a savings account with a competitive yield and a checking account that earns some interest.

FinWise Bank

3.6

Bankrate Score

3.6

Overall rating

4.5

CD rating

2.7

MMA rating

3.4

Checking rating

3.8

Savings rating

0.0

Customer experience

FinWise Bank is a Utah-based bank that offers inexpensive accounts.

Pentagon Federal Credit Union (PenFed)

3.6

Bankrate Score

3.6

Overall rating

3.2

CD rating

2.3

MMA rating

3.8

Checking rating

4.9

Savings rating

0.0

Customer experience

Pentagon Federal Credit Union is the second-largest federal credit union and has a history in serving members in the military and those who are affiliated with the military.

State Farm Bank

3.6

Bankrate Score

3.6

Overall rating

2.8

CD rating

3.7

MMA rating

4.3

Checking rating

3.6

Savings rating

0.0

Customer experience

State Farm Bank offers a variety of deposit, loan and financial card accounts. However, it will stop taking applicants on Sept. 25 as its deposit and credit card accounts begin to convert to U.S. Bank accounts. Existing deposit accounts will convert to U.S. Bank accounts on Oct. 10.

VyStar Credit Union

3.6

Bankrate Score

3.6

Overall rating

3.4

CD rating

3.4

MMA rating

4.3

Checking rating

3.3

Savings rating

0.0

Customer experience

VyStar Credit Union is northeast Florida’s largest credit union offering various deposit accounts and services to hundreds of thousands of members.

Randolph-Brooks Federal Credit Union

3.6

Bankrate Score

3.6

Overall rating

2.9

CD rating

3.7

MMA rating

4.0

Checking rating

3.8

Savings rating

0.0

Customer experience

Randolph-Brooks Federal Credit Union is one of America’s best credit unions and one of the largest in the state of Texas.

Rising Bank

3.6

Bankrate Score

3.6

Overall rating

2.6

CD rating

0.0

MMA rating

3.7

Checking rating

4.5

Savings rating

0.0

Customer experience

Rising Bank is a newer online division of Midwest BankCentre, a community bank that’s been around for more than a century.

E-Trade Bank

3.5

Bankrate Score

3.5

Overall rating

0.0

CD rating

0.0

MMA rating

3.7

Checking rating

3.3

Savings rating

0.0

Customer experience

E-Trade Bank is the banking unit of E-Trade Financial Corp., a brand best known for its brokerage services.

PurePoint Financial

3.5

Bankrate Score

3.5

Overall rating

2.8

CD rating

0.0

MMA rating

0.0

Checking rating

4.3

Savings rating

0.0

Customer experience

For consumers looking to do their banking online and who want a top-tier APY for their savings account, PurePoint Financial is a good option to consider.

Mutual of Omaha Bank

3.4

Bankrate Score

3.4

Overall rating

3.2

CD rating

3.8

MMA rating

3.5

Checking rating

3.3

Savings rating

0.0

Customer experience

Mutual of Omaha Bank, which is now owned by CIT Group, offers certificates of deposits, savings, money market and checking accounts.

CIBC Bank USA

3.4

Bankrate Score

3.4

Overall rating

3.2

CD rating

1.6

MMA rating

3.8

Checking rating

5.0

Savings rating

0.0

Customer experience

Formerly known as The PrivateBank and Trust Co., CIBC Bank USA offers a range of personal banking products and a high-APY savings account.

Sterling National Bank

3.4

Bankrate Score

3.4

Overall rating

3.5

CD rating

3.0

MMA rating

3.7

Checking rating

3.5

Savings rating

0.0

Customer experience

Sterling National Bank is a regional bank in Montebello, New York, and has more than 90 branches.  

First National Bank of America

3.4

Bankrate Score

3.4

Overall rating

3.5

CD rating

0.0

MMA rating

3.2

Checking rating

3.6

Savings rating

0.0

Customer experience

First National Bank of America is a Michigan-based regional bank with solid deposit account offerings.

Arvest Bank

3.4

Bankrate Score

3.4

Overall rating

3.5

CD rating

3.3

MMA rating

2.9

Checking rating

3.8

Savings rating

0.0

Customer experience

Arvest Bank is a regional bank that offers reasonable rates and fees for its accounts to customers in Arkansas, Kansas, Oklahoma and Missouri.

BMO Harris

3.4

Bankrate Score

3.4

Overall rating

2.6

CD rating

4.5

MMA rating

3.7

Checking rating

2.6

Savings rating

0.0

Customer experience

BMO Harris offers a competitive yield on its money market account. The $5,000 minimum balance requirement is higher than some accounts, but if you have that much to deposit, it’s worth consideration.

Valley National Bank

3.4

Bankrate Score

3.4

Overall rating

4.3

CD rating

3.0

MMA rating

2.4

Checking rating

4.2

Savings rating

0.0

Customer experience