At a glance

Overview

CIBC Bank USA offers competitive certificates of deposit (CDs) and a high-yield savings account, and is largely best for those who are comfortable with online banking. The bank doesn’t have many ATMs in the U.S., although it offers rebates for surcharges from ATM owners. If you’re looking to open a personal checking account, you can only open one at a branch, not online.

Highlights:

Top CD Rates ATM Fee Refunds

Highlights:

Top CD Rates ATM Fee Refunds

4.5

Bankrate Score

CDs

4.6 /5

Checking

4.5 /5

Savings

4.9 /5

MMA

3.4 /5

3.9

Customer Score

See all 21 consumer reviews

Overall

CIBC Bank USA offers a range of personal banking products, including a high-yield savings account and competitive CDs. With only 24 branch locations, it’s mainly known for online banking, although its checking accounts have to be opened in a branch. The checking accounts and Agility High-Interest Savings Account don’t charge maintenance fees, although you’ll need a $2,500 minimum balance to avoid the monthly fee for the money market account.

Pros

The bank offers a wide range of personal banking products.
The Agility Online Savings Account offers a competitive yield with no monthly maintenance fee.

Cons

Some accounts can only be opened at branches.

We want to know what you think about CIBC Bank USA

Do you have experience with CIBC Bank USA? Let us know your thoughts.

CIBC Bank USA banking products

CIBC Bank USA Agility Online Savings account overview

4.9

/5

See methodology Compare savings rates

SCORE BREAKDOWN

APY offering:

4.21%

5/5

Minimum balance for APY:

$1.00

5/5

Monthly service fee:

$0.00

5/5

Minimum balance to avoid fee:

$0.00

5/5

Access to funds:

Good

4/5

Pros

CIBC Agility Online Savings earns a top-tier yield.
Any balance above $0.01 earns the APY.
There is no monthly maintenance fee.

Cons

There is a steep minimum opening deposit requirement of $1,000.
No ATM access with this account.
Extremely long 30-day wait time to transfer funds externally after opening and funding the account.

Rate history for CIBC Bank USA's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

CIBC Bank USA

APY

National average APY

How do we get this data?

CIBC Bank USA Agility CDs overview

4.6

/5

See methodology Compare CD rates

SCORE BREAKDOWN

APY offering:

4.31%

5/5

Minimum deposit:

$1,000.00

4/5

Range of term lengths:

6 mos – 30 mos

4/5

Early withdrawal penalty:

Great

5/5

Offer no-penalty or bump-up CDs:

No

0/5

Offer IRA CDs:

Yes

5/5

Pros

Overall, CIBC’s CDs earn rates that are highly competitive.
The $1,000 minimum deposit to open a CD is lower than some other banks.
The early withdrawal penalty is 30 days, which is lower than what many other banks charge.
CIBC offers an IRA CD, which is an option for those saving for retirement.

Cons

CIBC has a limited selection of CD terms.

Rate history for CIBC Bank USA's CD accounts

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

CIBC Bank USA

APY

National average APY

Term length

How do we get this data?

CIBC Bank USA Personal money market account overview

3.4

/5

See methodology Compare MMA rates

SCORE BREAKDOWN

APY offering:

0.25%

2/5

Minimum balance for APY:

$1.00

5/5

Monthly service fee:

$0.00

5/5

Minimum balance to avoid fee:

$0.00

5/5

Check writing:

No

3/5

Debit/ATM access:

Good

4/5

Pros

Relatively low minimum open requirement of $50.
The account offers check-writing privileges.
An ATM card comes with the account.

Cons

Low APY for all terms.
Most people can’t open this account online; only residents of select counties in six states are eligible to open online.
Steep $15 monthly fee if your account dips below $2,500.

CIBC Bank USA iCan checking account overview

4.5

/5

See methodology Compare checking rates

Pros

Relatively low minimum opening requirement of $50
The account doesn’t charge monthly fees.
Up to $50 a month in ATM refunds.
1 percent cash back on debit-card purchases, up to $20 a month.

Cons

CIBC has very few ATMs and isn’t a member of an ATM network.
The account must be opened in person at a branch.

Compare more: Bankrate's best saving account offers

Bank fees

Fee	Charged?
Overdraft fee	$0
Non-sufficient funds fee	$0
Monthly maintenance fee	$0 - $15
Out-of-network ATM fee	$0
Excessive transaction fee	$0

Find out: Tips to avoid common bank fees

Customer experience

Customer support

24/7 support. Customers can get help with their accounts by phone 24 hours a day. They can also reach out through email.

Digital experience

Mixed mobile app reviews. CIBC’s mobile app is well-rated on the Apple App Store, with more than 20,000 user ratings. The app receives just OK reviews on the Google Play Store, where more than 43,000 users have reviewed it — and some report trouble logging on or accessing their account information. The app allows users to accomplish basic tasks, including viewing account balances, making peer-to-peer payments with Zelle and depositing checks. The CIBC app also allows users to apply for bank accounts and to make purchases with Apple Pay.

Lack of budgeting features. The CIBC app doesn’t offer budgeting tools, and there aren’t charts or graphs that show a snapshot of your saving and spending over time. (Many other banks offer these tools.)

Bankrate staff insights

“The Agility Savings annual percentage yield is top notch,” said a Bankrate staff member who uses the account personally. “The app and website are very simple, but in this day and age, I’m expecting an app that provides more features that are helpful in managing my money.”

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

Features

Screen view

Desktop Mobile

The above images were last updated on July 12, 2024.

How does CIBC Bank compare to other banks?

Compare different account types offered by CIBC Bank USA. Annual percentage yields (APYs) shown were updated between April 17, 2025 and April 23, 2025.

Selected bank CIBC Bank USA savings account Member FDIC Bankrate score Rating: 4.9 stars out of 5 4.9 Bankrate Savings rating = 4.9/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score.	Most comparable CIT Bank savings account Member FDIC Bankrate score Rating: 4.6 stars out of 5 4.6 Bankrate Savings rating = 4.6/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review	Search for or select a bank: Bankrate score Bankrate Savings rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review
APY APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between April 17, 2025 and April 23, 2025.
4.21%	4.10%
Minimum balance for APY
$1.00	$5,000.00
Estimated earnings Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
$2,105	$2,050

The CIBC Bank USA Agility Savings Account offers a very competitive yield. There’s no monthly fees, although you’ll need to have at least $1,000 to open an account.	CIT Bank’s Platinum Savings account earns a competitive yield on balances of $5,000 or more. Lower balances earn an APY that’s below the national average. The account requires a low minimum opening deposit, and it doesn’t charge monthly maintenance fees.

You won’t pay a monthly service fee with CIBC’s Agility savings account. You’ll earn a very competitive yield with this account.	The Platinum Savings account earns a competitive rate on balances of $5,000 or more. There’s no monthly maintenance fee.	N/A
A $1,000 minimum opening deposit is required to open the CIBC Agility Savings account.	With a balance under $5,000, you’ll earn an APY below the national average. The account doesn’t come with ATM access.	N/A

APY offering: 4.21% 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $1.00 5/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $0.00 5/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $0.00 5/5 The lowest balance an account must maintain in order to avoid a fee. Access to funds: Good 4/5 A procedure that allows an individual or organization to access and manage the funds of another account holder.	APY offering: 4.10% 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $5,000.00 2/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $0.00 5/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $0.00 5/5 The lowest balance an account must maintain in order to avoid a fee. Access to funds: Good 4/5 A procedure that allows an individual or organization to access and manage the funds of another account holder.	APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. The lowest deposit amount an account must have before it can earn interest. A monthly charge a financial institution deducts from an account if certain requirements are not met. The lowest balance an account must maintain in order to avoid a fee. A procedure that allows an individual or organization to access and manage the funds of another account holder. Bankrate does not currently track additional product details for this bank.

Selected bank CIBC Bank USA CD Member FDIC Bankrate score Rating: 4.6 stars out of 5 4.6 Bankrate CD rating = 4.6/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs) and minimum deposits are some of the things that make up Bankrate’s score.	Most comparable Bask Bank CD Member FDIC Bankrate score Rating: 4.4 stars out of 5 4.4 Bankrate CD rating = 4.4/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs) and minimum deposits are some of the things that make up Bankrate’s score. Read review	Search for or select a bank: Bankrate score Bankrate CD rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs) and minimum deposits are some of the things that make up Bankrate’s score. Read review
APY APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between April 17, 2025 and April 23, 2025.
4.31%	4.30%
Minimum deposit
$1,000.00	$1,000.00
Term
9 mos	1 yr

CIBC Bank USA offers seven online-only Agility CDs that earn competitive yields on a minimum deposit of at least $1,000. The bank also offers a jumbo CD that requires a $100,000 minimum deposit, as well as an IRA CD.	Bask Bank offers just four CDs, ranging from three to 24 months. While its CD list is much smaller than you may find at other banks, most of Bask’s CDs come with top-notch yields. However, you need at least $1,000 to open an account.

Overall, CIBC Bank USA pays competitive yields on its CDs. Jumbo CDs and an IRA CD are offered.	All of Bask Bank CDs come with very high APYs. The $1,000 minimum deposit is reasonable.	N/A
The number of available CD terms is limited.	There are very few terms to choose from. Bask doesn’t offer specialty CDs, including bump-up or no-penalty CDs.	N/A

APY offering: 4.31% - 9 mos 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less. Minimum deposit: $1,000.00 4/5 The minimum deposit amount a financial institution requires in order to open a CD. Range of term lengths: 6 mos - 30 mos 4/5 A designated amount of time that funds must be held within a CD. Early withdrawal penalty: Great 5/5 A penalty incurred when funds have been withdrawn from a CD before its maturity date. Offer no-penalty or bump-up CDs: No 0/5 A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date. Offer IRA CDs: Yes 5/5 An IRA account which consists of CDs that typically earns fixed interest over a specified period of time.	APY offering: 4.30% - 1 yr 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less. Minimum deposit: $1,000.00 4/5 The minimum deposit amount a financial institution requires in order to open a CD. Range of term lengths: 3 mos - 2 yrs 3/5 A designated amount of time that funds must be held within a CD. Early withdrawal penalty: Good 4/5 A penalty incurred when funds have been withdrawn from a CD before its maturity date. Offer no-penalty or bump-up CDs: No 0/5 A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date. Offer IRA CDs: No 0/5 An IRA account which consists of CDs that typically earns fixed interest over a specified period of time.	APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less. The minimum deposit amount a financial institution requires in order to open a CD. A designated amount of time that funds must be held within a CD. A penalty incurred when funds have been withdrawn from a CD before its maturity date. A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date. An IRA account which consists of CDs that typically earns fixed interest over a specified period of time. Bankrate does not currently track additional product details for this bank.

Selected bank CIBC Bank USA money market account Member FDIC Bankrate score Rating: 3.4 stars out of 5 3.4 Bankrate Money Market rating = 3.4/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score.	Most comparable Wells Fargo money market account Member FDIC Bankrate score Rating: 2 stars out of 5 2.0 Bankrate Money Market rating = 2.0/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review	Search for or select a bank: Bankrate score Bankrate Money Market rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review
APY APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between April 17, 2025 and April 23, 2025.
0.25%	0.01%
Minimum balance for APY
$10,000.00	$0.00
Estimated earnings Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
$125	$5

The CIBC Bank USA Personal Money Market Account offers a tiered APY structure, but the yields are low. There’s also a steep $15 monthly fee, though you can waive it by maintaining a balance above $2,500.	Wells Fargo’s Platinum Savings offers check-writing privileges and an ATM card, which makes it more akin to a money market account than a savings account. The account offers a near rock-bottom yield, and comes with a $12 monthly fee to boot, which can only be waived by maintaining a minimum monthly balance of $3,500.

The account comes with an ATM card and check-writing privileges.	Wells Fargo’s money market account comes with check-writing privileges and an ATM card. Only $25 is required to open an account.	N/A
Higher APYs can be found from other banks. There's a $15 monthly fee for accounts with less than $2,500.	Wells Fargo’s Platinum Savings offers an abysmal yield. The monthly fee can only be waived by maintaining a relatively large monthly balance.	N/A

APY offering: 0.25% 2/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $1.00 5/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $0.00 5/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $0.00 5/5 The lowest balance an account must maintain in order to avoid a fee. Check writing: No 3/5 The ability to write a certain amount of checks within a statement cycle. Debit/ATM access: Good 4/5 The ability to withdraw funds from an account through the use of debit or ATM card	APY offering: 0.01% 1/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $0.00 5/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $12.00 2/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $3,500.00 2/5 The lowest balance an account must maintain in order to avoid a fee. Check writing: No 3/5 The ability to write a certain amount of checks within a statement cycle. Debit/ATM access: Good 4/5 The ability to withdraw funds from an account through the use of debit or ATM card	Bankrate does not currently track additional product details for this bank.

Learn more: The best banks of 2024

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

CIBC Bank USA customer reviews

CIBC Bank USA has 21 reviews

Dive into community reviews below and see what others think about CIBC Bank USA.

3.9

21 ratings

Score breakdown

5 stars

33%

4 stars

38%

3 stars

19%

2 stars

0%

1 star

10%

Score by category

Overall Rating 3.9 / 5

Competitiveness of APY 4.1 / 5

Amount of fees 4.1 / 5

Customer support 3.9 / 5

Website / Mobile app 3.7 / 5

Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about CIBC Bank USA.

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Anonymous account holder

September 13, 2024

Their customer service is absolutely wonderful and of course they always have money. The app is smooth and easy to use and its convenient because a branch is only a few blocks from my house. Great atmosphere and people and service.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 4 / 5

Anonymous account holder

September 13, 2024

Your funds are safe. It is a very good bank to use.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 4 / 5

Anonymous account holder

September 13, 2024

I feel like most people should know the most important aspect is getting everything in order in a fast and simple way. I feel like they could improve on the speed of the service and the effectiveness of it. I feel like I’m waiting a bit before I need what I want covered.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 3 / 5

Website / Mobile app 1 / 5

Anonymous account holder

September 13, 2024

My overall experience has been good. Answering any question s I had influenced my decision to choose cibc bank.

Score by category

Amount of fees 3 / 5

Competitiveness of APY 3 / 5

Customer support 5 / 5

Website / Mobile app 3 / 5

Anonymous account holder

September 13, 2024

The most important aspect would be that the minimum amount should be $300 and if not done, you’ll be charged $5. My family was one major influence to choose this bank and other co-workers also made the suggestion.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 4 / 5

Anonymous account holder

September 13, 2024

This is a horrible bank. Hold times are super long if I have a problem. The banking fees are high and interest rates on my money are low. I chose it because of ease, reputation, and location.

Score by category

Amount of fees 2 / 5

Competitiveness of APY 2 / 5

Customer support 3 / 5

Website / Mobile app 3 / 5

Anonymous account holder

September 13, 2024

Based on my personal experience, I would like to suggest to research and learn more about the interest rate, term length, and early withdrawal penalties. Those are the key factors to consider when evaluating a CD from CIBC Bank USA. My personal experience with CIBC Bank USA has been positive. Customer service is responsive and helpful, addressing my inquiries promptly. The digital experience is user-friendly, with a well-designed and intuitive online platform and mobile app allowing me to manage my accounts easily. In general, the bank provides a seamless experience with easy access to services both online and in branches, making my banking tasks enjoyable and efficient.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 5 / 5

Anonymous account holder

September 13, 2024

Wait until you have a decent amount to put away, so you can actually save. Family also uses CIBC.

Score by category

Amount of fees 5 / 5

Competitiveness of APY 5 / 5

Customer support 3 / 5

Website / Mobile app 4 / 5

Anonymous account holder

September 13, 2024

This bank is fast and good quality. Have the skills I needed and I really like customer service in this bank.

Score by category

Amount of fees 5 / 5

Competitiveness of APY 5 / 5

Customer support 4 / 5

Website / Mobile app 3 / 5

Anonymous account holder

September 13, 2024

Are veré good and rates are not that high it’s actually good. Good costumer service really helpful and good rate and explain the offers.

Score by category

Amount of fees 5 / 5

Competitiveness of APY 5 / 5

Customer support 5 / 5

Website / Mobile app 5 / 5

Date Bankrate gathers rate data either directly from our partners, or through our proprietary rate surveying service. The rate change date is based on when Bankrate received or captured the rate change and may differ from the actual date the rate changed.	CIBC Bank USA APY APY last updated 4/22/2025. APY last updated 4/22/2025	National average APY The “national average” is determined by Bankrate’s comprehensive national survey of savings accounts and CDs and reflects the monthly average APY for each product.
04/01/2025	4.21%	0.59%
03/31/2025	4.21%	0.60%
03/04/2025	4.28%	0.60%
02/04/2025	4.28%	0.61%
01/31/2025	4.28%	0.56%
01/07/2025	4.38%	0.56%
12/20/2024	4.38%	0.57%
11/25/2024	4.51%	0.57%
10/01/2024	4.61%	0.57%
09/23/2024	4.61%	0.61%
09/03/2024	5.01%	0.61%
05/07/2024	5.01%	0.59%
04/30/2024	5.01%	0.57%

Date Bankrate gathers rate data either directly from our partners, or through our proprietary rate surveying service. The rate change date is based on when Bankrate received or captured the rate change and may differ from the actual date the rate changed.	CIBC Bank USA APY APY last updated 4/22/2025. APY last updated 4/22/2025	National average APY The “national average” is determined by Bankrate’s comprehensive national survey of savings accounts and CDs and reflects the monthly average APY for each product.
04/15/2025	3.01%	--
09/24/2024	3.50%	--
09/17/2024	4.00%	--

CIBC Bank USA Review 2025

The Bankrate promise

At a glance

Overview

Highlights:

Highlights:

Overall

Pros

Cons

We want to know what you think about CIBC Bank USA

CIBC Bank USA banking products

CIBC Bank USA Agility Online Savings account overview

Pros

Cons

Rate history for CIBC Bank USA's Savings account

CIBC Bank USA Agility CDs overview

Pros

Cons

Rate history for CIBC Bank USA's CD accounts

CIBC Bank USA Personal money market account overview

Pros

Cons

CIBC Bank USA iCan checking account overview

Pros

Cons

Bank fees

Customer experience

Customer support

Digital experience

How does CIBC Bank compare to other banks?

Review methodology

CIBC Bank USA customer reviews

CIBC Bank USA has 21 reviews

Community Reviews

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