Skip to Main Content

PNC Bank Review 2024

Updated April 29, 2024
Bankrate logo

The Bankrate promise

At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation for .

At a glance

4.1
Rating: 4.1 stars out of 5
Bankrate Score
Caret Down

CDs

Rating: 3.7 stars out of 5

Checking

Rating: 4.2 stars out of 5

Savings

Rating: 4.5 stars out of 5

MMA

Rating: 2.6 stars out of 5

About Bankrate Score

Overview

PNC Bank stands out for its digital banking tools and offers competitive interest rates in some states. But if you don't live in those select states and are looking for the highest yields possible, consider banking elsewhere for better rates.

Highlights

  • Digital Leader
  • Highly Rated App
Sponsored offers
Info

These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
4.25
%
APY
APY
Info
As of 6/21/2024
Rating: 4.4 stars out of 5
$1
Min. balance for APY
View offer Arrow Right
Promoted offer:
Bank logo
Member FDIC
Savings Account
5.30
%
APY
APY
Info
As of 6/21/2024
Rating: 4.9 stars out of 5
$0
Min. balance for APY
View offer Arrow Right
Promoted offer: No account fees, unlimited withdrawals, better for the planet
Bank logo
Member FDIC
Savings Account
5.00
%
APY
APY
Info
As of 6/21/2024
Rating: 4.9 stars out of 5
$0
Min. balance for APY
View offer Arrow Right
Promoted offer: Plus, no monthly fees and unlimited free external transfers

Overall

PNC Bank offers a full suite of deposit products, with branches in parts of the Northeast, South and Midwest as well as on the West Coast. While the bank offers competitive rates to customers who live in certain states, those who live elsewhere earn yields below the national average. The bank offers a well-rated mobile app that incorporates tools for money management. 

PNC Bank was named the most trusted bank as part of the 2023 Bankrate Awards, where the best financial products of the year were determined.

Pros

  • Checkmark

    It boasts a competitive APY on its online-only savings account (only available in certain states).

  • Checkmark

    PNC supports around 2,400 branches and offers access to around 60,000 fee-free ATMs.

  • Checkmark

    The bank provides above-average digital banking features.

Cons

  • At $36, its overdraft fee is higher than average.

  • Navigating and comparing various bank products online can be difficult.

  • PNC’s high yield savings account option is only available in certain states.

CTA We want to know what you think about PNC Bank

We want to know what you think about PNC Bank

Do you have experience with PNC Bank? Let us know your thoughts.

PNC Bank banking products

4.5
Rating: 4.5 stars out of 5
Bankrate Score

PNC Bank savings overview

PNC’s Virtual Wallet Pro, which combines checking and savings services, offers a competitive yield with the Growth option, and it doesn’t require a minimum opening deposit. The account isn’t tiered, and the minimum balance to start earning this APY is $1.

However, the account isn’t available in all states, so not everyone will have access to the product. Customers who live in states with PNC branches earn a much lower yield on its Standard Savings account.

Pros

  • Checkmark

    PNC’s high yield savings account option offers a top-tier APY in certain states.

  • Checkmark

    The account comes with an ATM card.

  • Checkmark

    The account doesn’t charge a monthly service charge.

Cons

  • The PNC Virtual Wallet Pro account isn’t available in all states.

  • There’s a six-per-month restricted transactions limit; PNC will charge a $3 fee each time for going beyond that maximum.

  • PNC Bank
    APY
    APY
    Info
    National average APY
    How do we get this data?
    Info
Compare Offer
Sponsored Offer
Info

This is a sponsored offer rated 4 stars or higher for competitive rate, fees, and minimums.

Bank logo
Member FDIC
Savings Account
4.25
%
APY
APY
Info
As of 6/21/2024
Rating: 4.4 stars out of 5
Info
$1
Min balance for APY
Promoted offer:

Bank fees

Fee Charged?
Overdraft fee $36
Non-sufficient funds fee None
Monthly maintenance fee Varies by account
Out-of-network ATM fee $3
Excessive transaction fee $3

Customer experience

Customer support

Physical Presence. PNC Bank offers branches in 28 states and the District of Columbia, and some of its deposit accounts can be opened online. The bank offers access to around 2,400 branches.

High customer satisfaction. While PNC’s overall customer satisfaction varies by region, the bank mostly received positive scores in J.D. Power’s 2023 U.S. Retail Banking Satisfaction Study

Customer service. PNC customer service representatives can be reached by phone seven days a week. On weekdays, they’re available from 8 a.m. until 9 p.m. Eastern. On weekends, you can reach them from 8 a.m. until 5 p.m.

Digital experience

Highly rated mobile app. PNC Bank’s mobile app receives high marks on both the Apple App and Google Play stores. Collectively, more than 1.5 million users have reviewed the app. The app offers access to a Virtual Wallet tool that allows you to set up savings goals and view a calendar of upcoming bill payments and paydays. “I like the Virtual Wallet account and how I can quickly see a summary of checking and savings balances together,” said a Bankrate staff member who banks at PNC. “PNC also groups purchases together into categories so it’s convenient for budgeting and seeing how much you’ve spent in a given category, such as restaurants, each month.”

Also included is a color-coded “Money Bar” that shows how much of your money is scheduled for bills and savings goals, as well as what’s available to be spent. The app offers unique digital features such as customizable alerts and voice banking, though the latter is “time consuming and frustrating,” according to a Bankrate staff member. “I’d like to be able to reach an agent for assistance quickly.”

Scheduled payment functionality. It isn’t possible to see future scheduled payments for online bill pay on the app, according to a Bankrate staff member with access to the account. Instead, you must log into your account through the website. “If I quickly want to double check that I’ve scheduled to pay my water bill, it cannot be confirmed in the app.”

Lightbulb

Bankrate staff insights

“I’ve been banking with PNC for 18 years,” said a Bankrate staff member who uses PNC personally. “Overall, I like the organization of the accounts with having quick visibility into all my accounts through the Virtual Wallet dashboard. I also appreciate their budgeting and savings tools.”

Featured customer reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews. Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers. Some reviews may be edited for length and clarity.

NUFAN67
Apr 1, 2023
Does anyone have a PNC HYSA?
I opened a PNC high-yield savings account (HYSA) a few months ago. The website is a little clunky compared with [Bank of America], but otherwise, I have been very happy. If you need money in a rush, simply wire transfer to another bank or for small denominations use a service such as Venmo. As other posters have said, there are higher yielding savings accounts available.
via Reddit
beowulf90210
Apr 1, 2023
PNC offering 4% on savings now?
That's a good rate, but I still only trust Ally, Capital One and Marcus to be consistent leaders. I used to chase higher rate offers, but they would always drop the rates way below market within a year and it just wasn't worth the hassle.
via Reddit

Our editor's take

There are multiple ways to transfer money out of PNC accounts, but customers should be aware that domestic wire transfers at PNC come with a fee. 

PNC Bank recently started offering a higher rate for its Virtual Wallet Pro account, but it’s only available in select states — typically where PNC branches aren’t found. You’ll find consistently high rates without that barrier at other banks. 

About PNC Bank

Founded as Pittsburgh Trust and Savings Co., PNC Bank is one of the largest banks operating in the U.S. It offers a full suite of retail, commercial and small-business products.

In 2008, it acquired the troubled Cleveland-based National City Corp. That transaction roughly doubled the bank’s size. In June 2021, PNC acquired BBVA USA.

How PNC Bank compares to other banks

Compare different account types offered by PNC Bank. Annual percentage yields (APYs) shown were updated between June 14, 2024 and June 20, 2024.

Selected bank
PNC Bank savings account
PNC Bank Logo
Bankrate score
Rating: 0 stars out of 5
N/A
Info
Most comparable
EverBank (formerly TIAA Bank) savings account
EverBank (formerly TIAA Bank) Logo
Member FDIC
Bankrate score
Rating: 5 stars out of 5
5.0
Info
Read review
Caret Down
Bankrate score
Info
Read review
APY
Info
N/A 5.05%
Minimum balance for APY
N/A $0.00
Estimated earnings
Info
N/A $1,263
PNC is known for being one of the largest banks. It’s also known for having a competitive yield — through its PNC High Yield Savings account — in certain markets. This high-yield savings account doesn’t require an opening deposit and doesn’t have a monthly service fee. The EverBank Performance℠ Savings account earns a competitive yield on all balances. The account comes without monthly fees or minimum balance requirements. There is also no minimum opening requirement, making the account highly accessible to everyone.
  • PNC’s High Yield Savings account doesn’t require an opening deposit.
  • It offers a competitive yield and has no monthly maintenance fee.
  • You can deposit checks through PNC’s app.
  • Performance℠ Savings offers a robust yield on all balances.
  • There are no monthly maintenance fees or minimum balance requirements.
    N/A
  • Your account might be closed if you have a zero balance for 180 days.
  • This account might not be available in all areas.
  • The account doesn’t come with an ATM card, so banking for this account must be done online or the bank’s mobile app.
    N/A
Bankrate does not currently track additional product details for this bank.
APY offering:
5.05%
5/5
Info
Minimum balance to earn interest:
$0.00
5/5
Info
Monthly service fee:
$0.00
5/5
Info
Minimum balance to avoid fee:
$0.00
5/5
Info
Access to funds:
Great
5/5
Info
Info
Info
Info
Info
Info
Bankrate does not currently track additional product details for this bank.

PNC Bank vs. Chase

As some of the largest banks in the U.S., both PNC and Chase have large branch networks scattered across the country. However, Chase’s network is about double the size of PNC’s, so if you prioritize having access to your cash anywhere you go, Chase may be the better choice.

That noted, PNC offers much higher yields on its savings products compared to Chase’s rock-bottom APYs. If you’re primarily looking for an account that will grow your savings, PNC may be the better option for you.

Both banks rely heavily on monthly fees. Though the fees can be waived, there are many banks out there, particularly online-only banks, that feature accounts without the fees. Moreover, both PNC and Chase still charge hefty overdraft fees.

PNC Bank FAQs

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.