Chase Bank Review 2023
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At a glance
CDs
Checking
Savings
About Bankrate Score
Overview
Chase is a great option if you like having quick access to branches and ATMs — there’s a banking presence in nearly every state. Chase’s app and website can help you easily send money to anyone, pay your bills, create a budget and more. But if you’re looking for a bank with the highest savings rates, there are better options available.
Highlights
- 24/7 Customer Service
- Digital Leader
- Large Branch Network
Offers featured here have been sponsored by our partners, which impacts how, where, and in what order the products appear.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.5/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Overall
With a massive branch network and breadth of product offerings, Chase is often viewed as the country's signature banking institution. Customers can choose from a full range of banking services, including checking and savings accounts as well as CDs. But if you’re looking for a bank that pays competitive rates, you’ll want to look elsewhere.
Pros
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Chase has more than 4,700 branches and 16,000 ATMs.
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The bank’s mobile app is consistently high-rated.
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Chase often rewards new customers with bonuses for opening an account.
Cons
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Rates on Chase’s savings accounts and standard CDs are very low.
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The bank charges a $3 fee at out-of-network ATMs in the U.S.
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Chase’s basic accounts don’t reimburse out-of-network ATM fees.
Chase Bank banking products
Chase Bank savings overview
This account doesn’t have a minimum balance requirement. It charges a $5 monthly service fee, but customers can take some manageable steps to waive the fee, such as maintaining a $300 daily balance. A recurring $25 transfer from your Chase checking account to your Chase Savings account can also waive that monthly fee.
For customers who have a “premier plus” relationship with the bank, the Chase Premier Savings account pays a slightly higher yield, but it’s also well below the national average. To earn the premier rates, customers must link their accounts to a Chase Premier Plus Checking or Sapphire Checking account and make at least five transactions in a monthly statement period using the linked checking account.
Pros
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The monthly fee is waived when customers meet one of a few manageable requirements.
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Chase’s autosave feature can help you create goals and save for them.
Cons
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The yields on both savings accounts are very low.
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Customers must take monthly steps to earn the (still low) premier relationship APY.
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The Chase Premier Savings account has a $25 monthly maintenance fee if you don’t qualify to have it waived.
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Chase charges a $5 fee for each transfer or withdrawal from your Chase savings account that exceeds six during a monthly statement cycle.
Offers featured here have been sponsored by our partners, which impacts how, where, and in what order the products appear.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bank fees
| Fee | Charged? | |
|---|---|---|
| Overdraft fee | $34, with a maximum of three fees per day; no fee for overdrafts totaling $5 or less; no fee for customers with Chase Overdraft Assist who are overdrawn by $50 or less at the end of the business day. | |
| Non-sufficient funds fee | None | |
| Monthly maintenance fee | $12 for Total Checking, which can be waived by meeting electronic deposit or balance requirements; $25 for Premier Plus Checking, which can be waived by meeting balance or linked Chase mortgage requirements; $4.95 for Secure Banking (no option to waive) $5 for Chase Savings and $25 for Premier Savings, both of which can be waived by meeting requirements such as maintaining a set minimum balance | |
| Out-of-network ATM fee | $3 for ATM use in the U.S.; $5 per withdrawal and $3 per transfer or inquiry at ATMs outside the U.S. | |
| Excessive transaction fee | $5 for each transaction that exceeds six per month for Chase Savings and Premier Savings accounts |
About Chase Bank
Chase Bank is the consumer banking arm of JPMorgan Chase, one of the largest banking companies in the U.S. Chase offers banking services that include checking and savings accounts, as well as CDs. The bank, which can trace its roots to 1799, has grown through several signature mergers over the years, including one with Bank One Corp. in 2004 and its 2008 acquisition of the deposits and most of the assets of the failed Washington Mutual.
Chase is actively expanding its retail banking presence, opening hundreds of new locations in 2022. And the bank is continuing that trend in 2023, having acquired most of First Republic Bank’s deposits on May 1. First Republic offices and depositors are being converted into JPMorgan Chase branches and customers, according to the FDIC. In total, 88 First Republic branches scattered across the country will be converted into Chase branches.
If you like having quick access to branches and ATMs — and you live where the bank operates — Chase is an obvious choice. If you’re hunting for high rates or want to be able to use the first ATM you see without paying a high out-of-network fee, look elsewhere.
Bank experience
Chase offers access to more than 4,700 branches and 16,000 Chase ATMs and has a banking presence in nearly every state. The mobile app and website allow you to send money to anyone, pay your bills and create a budget.
In addition to receiving support over the phone, Chase customers can also send a message in the Secure Message Center when logged onto the website or app. The Chase Digital Assistant, available in the app, is a bot that can answer common questions.
Chase checking account holders earn cash back by using their debit cards at certain merchants. The bank also offers periodic sign-up bonuses to customers who open new checking accounts. Such promotions currently award $100 to $200 to those who open select personal accounts and meet the requirements.
Chase credit cards are popular for their value and versatility, including the option to redeem your rewards for boosted value through the Chase Ultimate Rewards portal. The Chase Sapphire Preferred® Card offers a generous sign-up bonus on top of premium travel rewards and perks.
How does Chase Bank compare to other banks?
Chase Bank vs. Wells Fargo
As two of the largest U.S. banks, Chase and Wells Fargo are convenient options for consumers who prefer in-person banking. Both operate thousands of branches and tens of thousands of ATMs across the nation.
Both banks offer checking and savings accounts with monthly service fees that are relatively easy to waive when requirements are met. However, the interest rates offered on both of the banks’ deposit accounts are generally much lower than those that can be found at places like online banks.
When it comes to CDs, Chase offers a broader range of terms than Wells Fargo, and Chase requires a minimum deposit that’s less than half the amount required by Wells Fargo. Neither of the banks offers a personal money market account.
Chase Bank FAQs
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
