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TD Bank Review 2025

Updated January 30, 2025
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At a glance

Overview

TD Bank bills itself as “America’s Most Convenient Bank” because many of its branches are open for extended hours, seven days a week — as well as some holidays. It also offers customers access to approximately 2,600 ATMs, though that’s low compared to many other large brick-and-mortar banks. Moreover, those seeking deposit accounts that pay competitive rates and charge lower fees may need to look elsewhere.

Highlights:

24/7 Customer Service Digital Leader Large Branch Network
3.8
Rating: 3.8 stars out of 5
Bankrate Score
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CDs

Rating: 3.5 stars out of 5
3.5 /5

Checking

Rating: 4.4 stars out of 5
4.4 /5

Savings

Rating: 2.9 stars out of 5
2.9 /5
4.4
Rating: 4.4 stars out of 5
Customer Score
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Sponsored offers
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Bank logo
Member FDIC
Savings Account
4.30
%
APY
APY
Info Icon
As of 5/21/2025
Rating: 5 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: No monthly maintenance fee, $0 to open, easily grow your money
Bank logo
Member FDIC
Savings Account
3.60
%
APY
APY
Info Icon
As of 5/21/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.10
%
APY
APY
Info Icon
As of 5/21/2025
Rating: 4.6 stars out of 5
$5,000
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: Get up to a $300 Cash Bonus. See site for details.

Overall

TD Bank is best for customers who prioritize branch access. Beyond that, TD Bank offers a wide array of deposit accounts that will fit different needs, but those accounts generally come riddled with fees and low yields. Especially if you’re outside of TD Bank’s physical footprint, you’re better off shopping around.

Pros

  • Checkmark Icon

    Branches offer extended lobby hours and weekend availability.

  • Checkmark Icon

    Customers have access to a robust set of digital banking features, including Zelle, remote check deposit and online bill pay.

  • Checkmark Icon

    A lost debit card can be replaced and picked up curbside the day you report it to the bank, or the next day.

Cons

  • TD Bank tends to offer nominal yields; much higher APYs on savings accounts and certificates of deposit (CDs) can be found elsewhere.

  • To avoid monthly fees, customers need to meet minimum requirements for most checking and savings accounts.

  • The fee-free ATM network is relatively small, and there is a $3 fee for using a non-TD Bank ATM.

  • Overdraft fee is $35 per transaction and can be charged up to three times a day.

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We want to know what you think about TD Bank

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TD Bank banking products

TD Bank Simple Savings account

2.9
/5
Rating: 2.9 stars out of 5

Pros

  • Checkmark Icon

    No minimum deposit is needed to open an account.

  • Checkmark Icon

    You can link another TD account to automatically transfer money from your savings in case you overdraw your account.

Cons

  • The Simple Savings account earns a near rock-bottom rate.

  • There’s a monthly fee, though it may be relatively easy to waive for some customers.

TD Bank certificates of deposit

3.5
/5
Rating: 3.5 stars out of 5

Pros

  • Checkmark Icon

    A minimum deposit of just $250 is needed to open a CD.

  • Checkmark Icon

    Customers have access to a variety of terms up to five years.

  • Checkmark Icon

    TD Bank also offers flexible CDs that permit withdrawals in certain instances.

Cons

  • Yields are below average for most CDs.

  • You must qualify for a relationship APY before you’ll see a competitive yield on a TD CD.

  • CDs are only available in the states where the bank maintains branches.

TD Bank Complete Checking account

4.4
/5
Rating: 4.4 stars out of 5

Pros

  • Checkmark Icon

    Instant ATM/debit card replacement if your card is damaged or lost.

  • Checkmark Icon

    There is no monthly maintenance fee for students and adults ages 17-23 with the Complete Checking account.

  • Checkmark Icon

    Customers can get a 25% discount on TD Bank home equity with TD Complete Checking.

Cons

  • Compared with other banks, the monthly fee is hefty if you can’t waive it.

  • Overdraft fees can add up quickly at $35 per transaction, up to three times a day, which is a much larger fee than other banks charge.

  • TD Bank’s ATM network is smaller compared to other large banks, and there’s a fee for using out-of-network ATMs.

Bank fees

Fee Charged?
Overdraft fee $35*
Non-sufficient funds fee $0
Monthly maintenance fee $0 – $25
Out-of-network ATM fee $3
Excessive transaction fee $3

*Fee may be charged three times a day.

Customer experience

Customer support

24/7 support. A live customer service representative is available by phone 24 hours a day, seven days a week. TD Bank also offers voice-recognition technology to validate customers’ identity when speaking with a customer service representative by phone. The service is free, but enrollment is required.

High customer satisfaction. TD Bank consistently received high customer satisfaction scores in the regions where it was studied, according to J.D. Power’s 2024 U.S. Retail Banking Satisfaction Study.

Physical presence.  TD Bank has more than 1,100 branches across 16 states. And if your definition of convenience includes longer branch hours, TD Bank may serve you well. The branches tend to stay open late, and many are also open on Saturdays and Sundays.

Digital experience

Highly rated mobile app. TD Bank’s mobile app is highly rated on the Apple App and Google Play stores. More than 80,000 Android users have reviewed the app, while more than 240,000 users have reviewed it for iOS. TD Bank has all the features you’d expect, like Zelle, online transfers and account alerts. You can also open new accounts and apply for a temporary limit increase on the app. 

Complaints

CFPB enforcement action. In 2020, the Consumer Financial Protection Bureau (CFPB) found that TD Bank made misleading representations about its optional overdraft service and charged consumers overdraft fees without their consent. The bank was ordered to pay $97 million in restitution and a $25 million penalty.

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Bankrate staff insights

"For those who find themselves needing a bank that’s generally open seven days a week, TD Bank is an option to consider — if you live or work near its locations,” said a Bankrate staff member who uses the account personally. 

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

TD Bank customer reviews

CTA TD Bank has 50 reviews

TD Bank has 50 reviews

Dive into community reviews below and see what others think about TD Bank.

4.4 Star Icon
50 ratings
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Score breakdown
5 stars
56%
4 stars
28%
3 stars
14%
2 stars
0%
1 star
2%
Score by category
Overall Rating 4.4 / 5
Competitiveness of APY 3.8 / 5
Amount of fees 3.8 / 5
Customer support 4.4 / 5
Website / Mobile app 4.5 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about TD Bank.
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Anonymous account holder
February 26, 2025
It's been smooth sailing however I've had a few things come up that I didn't like.
Score by category
Amount of fees 2 / 5
Competitiveness of APY 3 / 5
Customer support 4 / 5
Website / Mobile app 3 / 5
Anonymous account holder
February 25, 2025
I've discovered that TD Bank's deposit products are simple to use and effectively satisfy my demands.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
February 25, 2025
For fast banking tasks, I value TD Bank's mobile app's ease of use and effectiveness.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 5 / 5
Anonymous account holder
February 25, 2025
My experience with their banking services has been exactly what I needed, straightforward and efficient.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
February 25, 2025
I had a great experience with TD Bank's online bill pay feature, as it made managing my payments simple and efficient.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
February 25, 2025
My experience with TD Bank has been mostly good. My paycheck always arrives on time, but mobile check deposits can sometimes be a little delayed.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
February 25, 2025
I am verty happy with TD Bank. Deposits are extremely easy to make on the mobile app. Customer service is always ready to help and resolve any issues or concerns. There are locations close to my residence should I need.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 2 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
February 24, 2025
TD has a variety of products to offer consumers, and their customer service reps are readily available to meet with you. You can easily set up an electronic appointment usually on the same day that you request it. Their digital experience works well.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
February 24, 2025
I had a very difficult time when my account was compromised due to identity theft right before my son’s wedding. It took hours to solve the problem with numerous trips to the bank since one of my children was also on account. Everything was not fully switched over. Years later I still had an issue.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 3 / 5
Anonymous account holder
February 24, 2025
I'm happy my deposits are available right away for using
Score by category
Amount of fees 4 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5