Customers Bank Review 2023
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At a glance

CDs
Checking
Savings
MMA
About Bankrate Score
Overview
Customers Bank requires a large minimum balance to earn its savings APY. If you're looking to deposit $25,000 or more into a savings product, it may be the right bank for you.
Highlights
- Low Min Deposit
- Top CD Rates

Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Bankrate Savings rating = 0/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Bankrate Savings rating = 0/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Overall
Customers Bank requires a large minimum balance to open and earn the APY on its High-Yield Savings Account.
Pros
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The bank offers competitive APYs on its online savings products and doesn’t charge a monthly fee.
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The minimum deposit for customers interested in CDs is low.
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The bank offers a variety of CD terms.
Cons
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You can find higher rates elsewhere.
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The mobile banking app has received bad reviews.
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Most CDs are only available in branches.
Customers Bank bank products
Customers Bank savings overview
There is no monthly service fee and the account is available online.
Pros
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The High-Yield Savings Account pays a higher yield than the national average.
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There’s no monthly service fee.
Cons
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The account requires a steep minimum balance to earn the APY.
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You can find higher yields elsewhere if you shop around.

Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bank experience
Reviewers have slammed the bank's iOS and Android app for its design. Still, the mobile banking app lets you deposit checks with your phone as well as pay back a friend — practical features that make everyday chores less frustrating.
Customer-service representatives for online products are available 8 a.m. to 11 p.m. Eastern time, seven days of the week.
About Customers Bank
Customers Bank is headquartered in Phoenixville, Pennsylvania, and operates 15 branches. It offers savers rates that are better than the national average. Some products are only available online, while others are only available in a branch.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.