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Security Service Federal Credit Union Review 2023

Updated January 11, 2023
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At a glance

3.8
Rating: 3.8 stars out of 5
Bankrate Score
Caret Down

CDs

Rating: 4.5 stars out of 5

Checking

Rating: 4.4 stars out of 5

Savings

Rating: 3 stars out of 5

MMA

Rating: 2.4 stars out of 5

About Bankrate Score

Overview

Security Service Federal Credit Union is best for those wanting to open a secure, interest-bearing checking account and who live or have certain affiliations in Colorado, Texas or Utah or have a connection to a military base where the credit union operates.

Highlights

  • Low Min Deposit
Compare offers
Bank logo
Member FDIC
Savings Account
3.30
%
APY
Rating: 4.7 stars out of 5
$0
Min. balance for APY
View offer Arrow Right
Bank logo
Member FDIC
Savings Account
4.40
%
APY
Rating: 0 stars out of 5
$500
Min. balance for APY
View offer Arrow Right
Bank logo
Member FDIC
Savings Account
1.10
%
APY
Rating: 0 stars out of 5
$100
Min. balance for APY
View offer Arrow Right

Overall

Security Service Federal Credit Union has many different deposit accounts and certificate terms. Its checking account is unique, offering built-in identity theft protection and above-average interest rates. The credit union also offers several share certificate terms as well as high promotional rates on share certificates. However, the other account types are mediocre in terms of APYs and features.

Pros

  • Checkmark

    The Power Protected Checking account stands out for both its interest-earning potential and its identity theft protection features.

  • Checkmark

    Most accounts have low or no minimum balances.

  • Checkmark

    Members have access to about 30,000 ATMs through the CO-OP network.

Cons

  • Better rates can be found for savings, share certificates and money market accounts elsewhere.

  • Membership is limited to those who live or have certain affiliations in Colorado, Texas or Utah or who have a connection to select military bases.

  • SSFCU charges an above-average overdraft fee.

Security Service Federal Credit Union bank products

3.0
Rating: 3 stars out of 5
Bankrate Score

Security Service Federal Credit Union savings overview

Having a share savings account and at least $5 in it is required to maintain membership with SSFCU. There is no monthly service fee for the savings accounts.

The APY earned on the Basic Savings account is below average. While most types of transactions against the account are limited to six per month, members are allowed to make unlimited withdrawals from the account through an ATM.

Pros

  • Checkmark

    Only $5 is needed to open a savings account.

  • Checkmark

    There’s no monthly service fee.

  • Checkmark

    Members can make unlimited ATM withdrawals.

Cons

  • The APY is meager.

Compare Offer
Bank logo
Member FDIC
Savings Account
3.30
%
APY
Rating: 4.7 stars out of 5
Info
$0
Min balance for APY
View offer Arrow Right

Bank experience

Members can connect with Security Service Federal Credit Union through its secure online messaging system, over the phone or by making an in-branch appointment. Its customer service hours are 7 a.m. to 10 p.m. CT on weekdays and 9 a.m. to 6 p.m. CT on Saturdays. 

The credit union’s website also comes with a 24/7 virtual assistant, Ava, which can help with mobile banking, account information, finding an ATM or branch location and more. Its mobile app receives subpar reviews on Google Play and the Apple app store. 

Members can take free online courses (called “playlists”) on various financial topics, from preventing overdrafts to preparing for retirement.

About Security Service Federal Credit Union

Security Service Federal Credit Union was originally established in 1957 on a military base in San Antonio, Texas, serving local members of the U.S. Air Force Security Service Command. Though it has since opened branches outside of military bases, the credit union continues to offer many of its services to those living on military bases. It has also expanded ways to be eligible for membership, which include living in states with a branch or being a member of certain military branches or units. 

SSFCU operates branches in Colorado, Texas and Utah. It’s also part of the CO-OP ATM network, letting members use nearly 30,000 ATMs nationwide. In addition to its deposit products, SSFCU also offers free courses on various financial topics.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.