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BrioDirect Review 2025

Updated January 2, 2025
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At a glance

Overview

BrioDirect is best for consumers looking for an online bank with a competitive yield on a savings account without monthly fees, and those comfortable solely banking online. The bank doesn’t offer other deposit accounts outside of that sole savings account, though, so those looking to consolidate their finances under one roof should look elsewhere.

Highlights:

High APY Highly Rated App No Monthly Fees
3.4
Rating: 3.4 stars out of 5
Bankrate Score
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Savings

Rating: 4.9 stars out of 5
4.9 /5
4.1
Rating: 4.1 stars out of 5
Customer Score
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See all 48 consumer reviews Arrow Right Icon
Sponsored offers
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Bank logo
Member FDIC
Savings Account
3.60
%
APY
APY
Info Icon
As of 5/14/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.30
%
APY
APY
Info Icon
As of 5/14/2025
Rating: 5 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: No monthly maintenance fee, $0 to open, easily grow your money
Bank logo
Banking services provided by Sutton Bank, Member FDIC*
Checking Account
3.75
%
APY
APY
Info Icon
As of 5/14/2025
$0
Min. balance for APY
View offer Arrow Right Icon

Overall

BrioDirect discontinued its money market account and certificates of deposit (CDs), leaving the bank offering just one high-yield savings option. True to its name, the account offers a competitive interest rate, but you’ll need a relatively large amount of cash to open the account.

Pros

  • Checkmark Icon

    BrioDirect offers a competitive yield on its savings account.

Cons

  • BrioDirect doesn’t offer deposit accounts beyond its savings account.

  • Other banks require lower minimum deposits on savings accounts.

  • BrioDirect only offers one savings account.

BrioDirect bank products

BrioDirect High-Yield Savings Account

4.9
/5
Rating: 4.9 stars out of 5
SCORE BREAKDOWN
APY offering:
4.35%
Rating: 5 stars out of 5
5/5
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Minimum balance for APY:
$25.00
Rating: 5 stars out of 5
5/5
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Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
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Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
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Access to funds:
Good
Rating: 4 stars out of 5
4/5
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Pros

  • Checkmark Icon

    BrioDirect’s High-Yield Savings Account pays a competitive yield.

  • Checkmark Icon

    There’s no monthly service fee.

Cons

  • The $5,000 opening deposit requirement is high compared to some banks.

  • High-yielding options with lower deposit requirements are available at some other banks.

Rate history for BrioDirect's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

BrioDirect
APY
APY
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National average APY
How do we get this data?
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How BrioDirect compares to other banks

Compare BrioDirect’s savings account to accounts at other banks. Annual percentage yields (APYs) shown were updated between Nov. 7, 2024 and Nov. 13, 2024.

Selected bank
BrioDirect savings account
BrioDirect Logo
Member FDIC
Bankrate score
Rating: 4.9 stars out of 5
4.9
Info Icon
Most comparable
CIBC Bank USA savings account
CIBC Bank USA Logo
Member FDIC
Bankrate score
Rating: 4.9 stars out of 5
4.9
Info Icon
Read review
Search for or select a bank:
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Bankrate score
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Read review
APY
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4.35% 4.11%
Minimum balance for APY
$25.00 $1.00
Estimated earnings
Info Icon
$2,175 $2,055
The BrioDirect High-Yield Savings Account offers a competitive yield and it doesn’t have a monthly service fee. There's a required minimum opening deposit of $5,000 for this account, and you must maintain $25 in the account to earn interest. The CIBC Bank USA Agility Savings Account offers a very competitive yield. There’s no monthly fees, although you’ll need to have at least $1,000 to open an account.
  • BrioDirect offers a competitive yield on its High-Yield Savings Account.
  • This account doesn’t have a monthly service fee.
  • You won’t pay a monthly service fee with CIBC’s Agility savings account.
  • You’ll earn a very competitive yield with this account.
    N/A
  • It requires a minimum deposit of $5,000 to open the account, which is higher than many other banks.
  • You must maintain $25 in the account to earn interest.
  • A $1,000 minimum opening deposit is required to open the CIBC Agility Savings account.
    N/A
APY offering:
4.35%
5/5
Info Icon
Minimum balance for APY:
$25.00
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Good
4/5
Info Icon
APY offering:
4.11%
5/5
Info Icon
Minimum balance for APY:
$1.00
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Good
4/5
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Bankrate does not currently track additional product details for this bank.

Bank fees

Fee Charged?
Overdraft fee $35
Non-sufficient funds fee $35
Monthly maintenance fee None
Out-of-network ATM fee $3
Excessive transaction fee None

Customer experience

Customer support

BrioDirect customer service is available on weekdays from 8 a.m. to 8 p.m. Eastern and on Saturdays from 8:30 a.m. to 3 p.m.

Digital experience

Mobile banking. BrioDirect customers have access to the Webster Bank Mobile app, which is BrioDirect’its parent company’s mobile app.  Customers can access their accounts and send and receive money with Zelle. The iOS version of the app receives higher marks than the Android version, but both score well. The app can be used to pay bills, deposit checks, transfer money and view transactions.

CTA We want to know what you think about BrioDirect

We want to know what you think about BrioDirect

Do you have experience with BrioDirect? Let us know your thoughts.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

BrioDirect customer reviews

CTA BrioDirect has 48 reviews

BrioDirect has 48 reviews

Dive into community reviews below and see what others think about BrioDirect.

4.1 Star Icon
48 ratings
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Score breakdown
5 stars
42%
4 stars
42%
3 stars
6%
2 stars
4%
1 star
6%
Score by category
Overall Rating 4.1 / 5
Competitiveness of APY 4.1 / 5
Amount of fees 4.2 / 5
Customer support 4.2 / 5
Website / Mobile app 4 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about BrioDirect.
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Anonymous account holder
March 26, 2025
It was very mediocre as it was a difficult app to get around, not being convenient in the slightest bit. Other than that, it was a great experience overall.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 3 / 5
Anonymous account holder
March 26, 2025
It’s the only bank where I consider using the website as opposed to the mobile app. The app is slow and crashes often, so it’s just frustrating to try to use it at all anymore.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 3 / 5
Anonymous account holder
March 26, 2025
Great experiences, no complaints. Great company to work for and with.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 3 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
March 25, 2025
Overall it’s really good, but their customer service they have got smart with me a few time but after that it’s fine and I do recommend.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
March 7, 2025
the instant transaction alerts help me monitor my account far better than any other bank
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
March 7, 2025
Brio Direct high rates, decent service, basic app and slow transfers.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
March 7, 2025
It's a great bank. I like it very much.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
March 7, 2025
The mobile app where I do my deposits is great and probably one of the best in the space.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
March 7, 2025
I had a very good experience and amazing customer service and I recommend it to everyone.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
March 7, 2025
Very trustworthy and dependable. Expedient service. World Class
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5