Santander Bank Review 2025
Written by
Edited by
The Bankrate promise
At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation for .
At a glance
Overview
Santander Bank’s account options are only available if you live within the bank’s eight-state branch network in the Northeast or the Miami metro area. Compared with other banks, Santander has a relatively small U.S. branch network of just under 400 locations. While the bank’s CD rates are competitive, it only offers a few short terms. And you can easily find better earning potential on checking and savings accounts elsewhere.
Highlights:
Top CD Rates Free Checking Highly Rated AppHighlights:
CDs
Checking
Savings
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.2/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate CD rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Checking rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Overall
Santander Bank is headquartered in Spain and has a bigger international presence than it does in the U.S. with more than 3,000 branches in Europe and just under 3,000 branches in South America. In the U.S., the bank primarily serves customers in eight states: Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania and Rhode Island, along with a local footprint in the Miami metro area.
While Santander offers a full product suite of savings, checking and CDs, you can only open some accounts online. Others need to be opened in branches.
Santander also owns and operates Openbank, an online-only division that offers a competitive high-yield savings account. However, you cannot have a deposit account at Santander and an account at Openbank.
Pros
-
Santander Bank operates around 400 branches almost exclusively in the Northeast.
-
The bank has a large international presence.
-
The bank offers competitive APYs on a few short-term CDs.
Cons
-
You won’t be able to open an account if you don’t live in the bank’s operational footprint.
-
Relatively small network of 2,000 ATMs.
-
The Santander Savings Account rate is well below the national average for annual percentage yields (APYs).
-
The bank’s branch footprint has been shrinking, closing nearly 200 locations in the past five years.
We want to know what you think about Santander Bank
Do you have experience with Santander Bank? Let us know your thoughts.
Santander Bank banking products
Santander Savings Account
Pros
-
Only $25 is needed to open the Santander Savings Account.
-
The $1 monthly fee is avoidable with a daily minimum balance of just $100; no minimum balance is required if you have a linked Santander checking account.
Cons
-
The savings account pays basically no interest.
Santander certificates of deposit
Pros
-
Highly competitive yields are available on some short-term CDs.
-
Only $500 is required to open a CD.
Cons
-
You have to go to a branch to open one, which is unusual compared with other banks that have an easy online application process.
-
Santander doesn’t offer any alternative CD types such as no-penalty CDs or bump-up CDs.
-
Rates are only listed for three terms online.
Santander Simply Right checking
Pros
-
The bank is part of the Zelle network, which makes it easy to send and receive payments with friends.
Cons
-
There is a $10 monthly fee, though you can avoid it by completing one transaction each month.
-
You’ll pay a $3 fee each time you use an out-of-network ATM.
-
The bank still charges a $15 overdraft fee, although this is much lower than other big banks.
Bank fees
| Fee | Charged |
|---|---|
| Overdraft fee | $15 |
| Non-sufficient funds fee | $0 |
| Monthly maintenance fee | $1-$10 |
| Out-of-network ATM fee | $3 |
| Paper statement fee | $0-$3 |
Customer experience
Santander Bank’s app is highly rated. It earned 4.7 stars in the Apple App Store and 4.3 stars on Google Play. Customers can use the app to send and receive funds via Zelle.
Customer service by phone. Customers seeking assistance can speak with a live agent by phone from 8 a.m. to 8 p.m. Eastern time, Monday through Saturday. The bank’s site provides estimated call wait times. Live chat is unavailable.
Limited ATM network. Santander’s network of 2,000-plus ATMs is much smaller than most big banks and shared ATM networks.
Scored slightly above average by J.D. Power for customer satisfaction. Among banks in the New England region included in J.D. Power’s 2024 Retail Banking Satisfaction Study, Santander scored eight points above the average and outpaced banks including M&T Bank, Citizens and Bank of America.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
Thank you for sharing your experience with Bankrate
