Truist Bank Review 2022
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Truist Bank is best for consumers who live near one of its more than 2,100 locations in the South, East and Midwest. The Truist Student Checking account charges no monthly fee to account holders aged 23 and younger who attend school near one of its branches or ATMs.
Highlights
- Large Branch Network
- No Monthly Fees
Overall
Truist was formed from the 2019 merger of BB&T and SunTrust banks. Truist was the seventh largest U.S. bank as of Sept. 30, 2022, according to the Federal Reserve.
Pros
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Truist’s over 2,100 branch locations make banking in person convenient for those living and traveling in the regions Truist serves.
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The Truist One Checking account doesn’t have overdraft fees.
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You can have your Truist checking and savings account fees waived by meeting low direct deposit and recurring transfer fee requirements.
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You may be eligible to have a negative balance buffer of up to $100 with the Truist One Checking account.
Cons
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Generally, Truist Bank offers low yields.
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Outgoing international wires cost $65.
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Truist doesn’t offer Sunday customer service hours.
Truist Bank bank products
Truist Bank savings overview
- Keeping at least $300 in the account.
- Having a transfer of at least $25 from a different Truist account scheduled to be deposited into your Truist One Savings account each statement period.
- Being under 18 years old.
- Having any Truist checking account.
Pros
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Only $50 is required for the Truist One Savings account.
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Having a checking account at Truist will waive the monthly service fee.
Cons
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The Truist One Savings account doesn’t earn a competitive APY.
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A $3 monthly fee applies for paper statements for the Truist One Savings account.
Bank experience
Truist has about 2,100 branches in 17 states and the District of Columbia. Customers can get help with their accounts by phone 8 a.m. to 8 p.m. Eastern time, Monday-Friday, and 8 a.m. to 5 p.m., Saturday. Customer-service representatives aren’t available Sunday, but there is a 24-hour automated assistance line.
Truist’s app was rated 4.6 stars on both iOS and Google Play. Like many banks, Truist customers can use Zelle to send and receive money. The app can also be used to deposit checks and lock a Truist debit card.
About Truist Bank
Truist was formed by the 2019 merger of BB&T and SunTrust banks. It offers a range of banking products, including checking and savings accounts and certificates of deposit.
Truist Bank has more than 2,100 locations, mainly in Southern states but also in Indiana, Maryland, New Jersey, Ohio, Pennsylvania and the District of Columbia. The bank has its headquarters in Charlotte, North Carolina.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
