Truist Bank Review 2023
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At a glance

CDs
Checking
Savings
MMA
About Bankrate Score
Overview
Truist Bank is best for consumers who live near one of its more than 2,100 locations in the South, East and Midwest. The bank also has around 3,000 ATMs. It offers savings and checking accounts, CDs and a money market account, most of which require low minimum deposits.
Highlights
- Large Branch Network
- Highly Rated App

Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Overall
Truist was formed from the 2019 merger of BB&T and SunTrust banks. Truist was the seventh largest U.S. bank as of June 30, 2022, according to the Federal Reserve.
Pros
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Truist’s over 2,100 branch locations make banking in person convenient for those living and traveling in the regions Truist serves.
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The Truist One Checking account doesn’t have overdraft fees.
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Truist Online Savings account has no minimum deposit requirement and has no monthly service fee, making it accessible to nearly anyone.
Cons
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Outgoing international wires cost $65.
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Truist doesn’t offer phone-based customer service on Sundays, unlike some competitors.
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Most of Truist’s yields are not competitive.
Truist Bank bank products
Truist Bank savings overview
This account offers an APY lower than Bankrate’s national average.
Pros
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A relatively low minimum deposit of $50 is required for the Truist One Savings account.
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The Truist One Savings account charges a $5 monthly service fee, yet it may be easy for some customers to waive.
Cons
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The Truist One Savings account doesn’t earn a competitive APY.
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A $3 monthly fee applies for paper statements for the Truist One Savings account.

Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bank experience
Truist has more than 2,100 branches in 17 states and the District of Columbia. Customers can get help with their accounts by phone 8 a.m. to 8 p.m. Eastern time, Monday-Friday, and 8 a.m. to 5 p.m., Saturday. Customer-service representatives aren’t available Sunday, but there is a 24-hour automated assistance line.
Truist’s app was rated 4.6 stars on iOS and 4.7 stars on Google Play. Like many banks, Truist customers can use Zelle to send and receive money. The app can also be used to deposit checks and lock a Truist debit card.
About Truist Bank
Truist was formed by the 2019 merger of BB&T and SunTrust banks. It offers a range of banking products, including checking and savings accounts and certificates of deposit.
Truist Bank has more than 2,100 locations, mainly in Southern states but also in Indiana, Maryland, New Jersey, Ohio, Pennsylvania and the District of Columbia. The bank has its headquarters in Charlotte, North Carolina.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.