Umpqua Bank Review
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Edited by
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At a glance
Overview
Founded in 1953, Umpqua Bank is the largest regional bank in the Pacific Northwest. Umpqua is in the process of acquiring Pacific Premier Bank. When complete, Umpqua Bank will have more than 350 locations in eight states.
Highlights:
ATM Fee RefundsHighlights:
CDs
Checking
Savings
MMA
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.6/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate CD rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate CD rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Overall
Founded in 1953, Umpqua Bank is the largest regional bank in the Pacific Northwest. Umpqua Bank has more than 300 locations in Oregon, Idaho, Nevada, Washington, California, Arizona, Utah and Colorado.
Pros
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The bank offers customers options with multiple checking accounts, a savings account, two money market accounts and CD terms.
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There is a relatively low deposit requirement to open a money market account or savings account.
Cons
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Deposit accounts tend to have APYs that are lower than the national averages.
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Umpqua isn’t part of a large ATM network.
Umpqua Bank banking products
Umpqua Bank savings overview
Pros
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The deposit required to open Grow Savings is only $25.
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There are several ways to sidestep the account’s monthly $3 maintenance fee.
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Customers ages 18 or under or 55 or older have their monthly service fees waived.
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You only need to keep $200 in your Grow Savings account to avoid the account’s monthly service fee.
Cons
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Savings accounts with higher APYs and no minimum balance requirements can be found elsewhere, especially at FDIC-insured online banks.
Umpqua Bank CD overview
Pros
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The bank offers a range of CD terms.
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Umpqua Bank has a 7-month special CD that had a competitive yield on $10,000 new CDs or on $1,000 renewal CDs during Bankrate’s review.
Cons
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Lower opening deposit requirements can be found at other banks.
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CD penalties can be steep. On CD terms longer than one year, early withdrawals cost 3 percent of the principal amount you withdraw, plus a $25 fee.
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The bank doesn’t offer a no-penalty CD, according to its consumer deposit rates sheet.
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Higher yields can be found at other banks for regular CDs.
Umpqua Bank money market overview
Pros
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Only $100 is required to open the money market accounts.
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The Thrive Money Market had a special competitive yield on balances $10,000 or more during Bankrate’s review.
Cons
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Higher yields can be found elsewhere.
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A $10 monthly maintenance fee applies on the Thrive Money Market if the account balance drops below $1,000.
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A $15 monthly fee applies on the Prosper Money Market account if the minimum daily balance drops below $10,000.
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Thrive money market account customers are allowed 50 complimentary check deposits per monthly statement cycle, after that, there’s a 25 cent charge per check.
Umpqua Bank checking overview
Pros
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Umpqua Bank offers a variety of checking accounts to meet different needs and goals.
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With Embark Checking, customers get reimbursed up to $10 in out-of-network ATM fees each month when an average balance of at least $2,500 is maintained.
Cons
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The bank charges $2.50 per out-of-network ATM transaction, unless you qualify for a waiver.
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All Pinnacle Checking balance tiers earn below the national average.
Customer experience
Customer support is available by telephone weekdays, Monday through Friday, from 7 a.m. to 6 p.m., PT, and 8 a.m. to 5 p.m. PT Saturday and Sunday.
Umpqua Bank's mobile app gets good ratings in the Apple App and Google Play stores. Umpqua debit and credit cards work with Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.
We want to know what you think about Umpqua Bank
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Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
