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Umpqua Bank Review

Updated May 5, 2025
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At a glance

Overview

Founded in 1953, Umpqua Bank is the largest regional bank in the Pacific Northwest. Umpqua is in the process of acquiring Pacific Premier Bank. When complete, Umpqua Bank will have more than 350 locations in eight states.

Highlights:

ATM Fee Refunds
3.8
Rating: 3.8 stars out of 5
Bankrate Score
Info Icon

CDs

Rating: 3.9 stars out of 5
3.9 /5

Checking

Rating: 4.6 stars out of 5
4.6 /5

Savings

Rating: 2.9 stars out of 5
2.9 /5

MMA

Rating: 2.2 stars out of 5
2.2 /5
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
4.00
%
APY
APY
Info Icon
As of 6/24/2025
Rating: 4.6 stars out of 5
$5,000
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
CD
4.20
%
APY
APY
Info Icon
As of 6/24/2025
Rating: 4.9 stars out of 5
$500
Minimum deposit
View offer Arrow Right Icon
Promoted offer: Backed by the financial expertise of Goldman Sachs.
Bank logo
Member FDIC
CD
4.00
%
APY
APY
Info Icon
As of 6/24/2025
Rating: 4.9 stars out of 5
$500
Minimum deposit
View offer Arrow Right Icon
Promoted offer: Withdrawals permitted starting seven days after the funding date

Overall

Founded in 1953, Umpqua Bank is the largest regional bank in the Pacific Northwest. Umpqua Bank has more than 300 locations in Oregon, Idaho, Nevada, Washington, California, Arizona, Utah and Colorado.

Pros

  • Checkmark Icon

    The bank offers customers options with multiple checking accounts, a savings account, two money market accounts and CD terms.

  • Checkmark Icon

    There is a relatively low deposit requirement to open a money market account or savings account.

Cons

  • Deposit accounts tend to have APYs that are lower than the national averages.

  • Umpqua isn’t part of a large ATM network.

Umpqua Bank banking products

Umpqua Bank savings overview

2.9
/5
Rating: 2.9 stars out of 5

Pros

  • Checkmark Icon

    The deposit required to open Grow Savings is only $25.

  • Checkmark Icon

    There are several ways to sidestep the account’s monthly $3 maintenance fee.

  • Checkmark Icon

    Customers ages 18 or under or 55 or older have their monthly service fees waived.

  • Checkmark Icon

    You only need to keep $200 in your Grow Savings account to avoid the account’s monthly service fee.

Cons

  • Savings accounts with higher APYs and no minimum balance requirements can be found elsewhere, especially at FDIC-insured online banks.

Umpqua Bank CD overview

3.9
/5
Rating: 3.9 stars out of 5

Pros

  • Checkmark Icon

    The bank offers a range of CD terms.

  • Checkmark Icon

    Umpqua Bank has a 7-month special CD that had a competitive yield on $10,000 new CDs or on $1,000 renewal CDs during Bankrate’s review.

Cons

  • Lower opening deposit requirements can be found at other banks.

  • CD penalties can be steep. On CD terms longer than one year, early withdrawals cost 3 percent of the principal amount you withdraw, plus a $25 fee.

  • The bank doesn’t offer a no-penalty CD, according to its consumer deposit rates sheet.

  • Higher yields can be found at other banks for regular CDs.

Umpqua Bank money market overview

2.2
/5
Rating: 2.2 stars out of 5

Pros

  • Checkmark Icon

    Only $100 is required to open the money market accounts.

  • Checkmark Icon

    The Thrive Money Market had a special competitive yield on balances $10,000 or more during Bankrate’s review.

Cons

  • Higher yields can be found elsewhere.

  • A $10 monthly maintenance fee applies on the Thrive Money Market if the account balance drops below $1,000.

  • A $15 monthly fee applies on the Prosper Money Market account if the minimum daily balance drops below $10,000.

  • Thrive money market account customers are allowed 50 complimentary check deposits per monthly statement cycle, after that, there’s a 25 cent charge per check.

Umpqua Bank checking overview

4.6
/5
Rating: 4.6 stars out of 5

Pros

  • Checkmark Icon

    Umpqua Bank offers a variety of checking accounts to meet different needs and goals.

  • Checkmark Icon

    With Embark Checking, customers get reimbursed up to $10 in out-of-network ATM fees each month when an average balance of at least $2,500 is maintained.

Cons

  • The bank charges $2.50 per out-of-network ATM transaction, unless you qualify for a waiver.

  • All Pinnacle Checking balance tiers earn below the national average.

Customer experience

Customer support is available by telephone weekdays, Monday through Friday, from 7 a.m. to 6 p.m., PT, and 8 a.m. to 5 p.m. PT Saturday and Sunday.

Umpqua Bank's mobile app gets good ratings in the Apple App and Google Play stores. Umpqua debit and credit cards work with Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.

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Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.