KeyBank Review 2023
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At a glance

CDs
Checking
Savings
MMA
About Bankrate Score
Overview
This bank is best for those living in its branch footprint.
Highlights
- 24/7 Customer Service

Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Bankrate Savings rating = 4.7/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Overall
KeyBank is a regional bank that operates more than 1,000 full-service branches.
Pros
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KeyBank operates more than 1,000 bank branches.
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KeyBank offers a wide variety of CD terms.
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KeyBank partners with Allpoint ATMs, so you can use more than 40,000 ATMs.
Cons
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You can find higher rates on deposit products elsewhere.
KeyBank bank products
KeyBank savings overview
Pros
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You only need $10 to open the account.
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If you have a checking account, you won’t pay a monthly service fee on the savings account.
Cons
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The APY is well below the national average.

Bankrate Savings rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bank experience
KeyBank has more than 1,000 branches and has a presence in 15 states.
KeyBank customer service on the phone is available 24/7. You can also use its website to schedule an appointment with a branch manager in your neighborhood — including to get your financial wellness review.
KeyBank’s mobile app isn’t a knockout, but it is favorably reviewed.
About KeyBank
KeyBank is a regional bank based in Cleveland. The bank operates more than 1,000 full-service branches in 15 states. It offers certificates of deposit, money market accounts, savings accounts and checking accounts.
The regional bank is known for pioneering financial health programs for its customers.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.