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Best homeowners insurance companies for December 2024

Updated Nov 13, 2024

Bankrate’s extensive research pinpointed Allstate, USAA and Amica as some of the best home insurance companies in the nation.

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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

The best home insurance companies in December 2024

There’s no single insurer that’s best for everyone, which is why Bankrate included 10 in our roundup of top homeowners insurance companies. To help narrow down your search, we also selected a key characteristic of each provider to highlight what makes it stand out from the rest.

Best overall
4.7
Rating: 4.7 stars out of 5
$1,451
Best for budget home insurance
4.6
Rating: 4.6 stars out of 5
$1,696
Best for customer experience
4.6
Rating: 4.6 stars out of 5
$1,876
Best for unique discounts
4.5
Rating: 4.5 stars out of 5
$721
Best for robust coverage
4.4
Rating: 4.4 stars out of 5
$1,871
Best for high-value home coverage
4.3
Rating: 4.3 stars out of 5
$3,567
Best overall
4.2
Rating: 4.2 stars out of 5
$2,289
Best for local agents
4.2
Rating: 4.2 stars out of 5
$1,984
Best for add-on coverage options
4.1
Rating: 4.1 stars out of 5
$2,448
Best for digital experience
3.8
Rating: 3.8 stars out of 5
N/A
Best for high-value home coverage
4.3
Rating: 4.3 stars out of 5
$3,567
Best overall
4.2
Rating: 4.2 stars out of 5
$2,289
Best for local agents
4.2
Rating: 4.2 stars out of 5
$1,984
Best for add-on coverage options
4.1
Rating: 4.1 stars out of 5
$2,448
Best for digital experience
3.8
Rating: 3.8 stars out of 5
N/A
*Based on policies with $300K dwelling coverage for 2024

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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

How Bankrate picked the best homeowners insurance companies

Finding the right home insurance can be a challenge for first-time buyers and seasoned homeowners alike. Bankrate’s insurance editorial team is dedicated to bringing our readers the information they need to make educated decisions when shopping for home insurance. Our list of the best homeowners insurance companies includes a broad selection of providers with high customer satisfaction scores and financial strength ratings, which we leveraged into a Bankrate Score out of 5.0. To make our list of best homeowners insurance companies, we chose carriers that:

  • Earned a Bankrate Score of 3.5 or higher
  • Scored within at least 30 points of the segment average for customer satisfaction in the J.D. Power 2024 U.S. Home Insurance Study (for companies that were included)
  • Have an AM Best financial strength rating of A (Excellent) or better
  • Were ranked by Bankrate as the best company for specific market segments, based on the company’s unique features
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Bankrate's trusted insurance industry expertise

Read our full methodology

The home insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for new home insurance.

46 years

of industry experience

20.7k

Zip codes examined

122

Carriers reviewed

1.2M

Quotes analyzed

The top 10 home insurance companies

USAA

Awards

BEST HOME INSURANCE COMPANY OVERALL (TIE)

USAA

4.7

Rating: 4.7 stars out of 5

Avg. premium for $300K dwelling

$121/mo

Avg. premium for $300K dwelling

$1,451/yr

Customer satisfaction

899/1,000

Auto-Owners

Awards

BEST BUDGET HOME INSURANCE COMPANY

Auto-Owners

4.6

Rating: 4.6 stars out of 5

Avg. premium for $300K dwelling

$141/mo

Avg. premium for $300K dwelling

$1,696/yr

Customer satisfaction

869/1,000

Amica

Awards

BEST HOME INSURANCE COMPANY OVERALL (TIE)

Amica

4.6

Rating: 4.6 stars out of 5

Avg. premium for $300K dwelling

$156/mo

Avg. premium for $300K dwelling

$1,876/yr

Customer satisfaction

906/1,000

NJM

Best for unique discounts

NJM

4.5

Rating: 4.5 stars out of 5

Avg. premium for $300K dwelling

$60/mo

Avg. premium for $300K dwelling

$721/yr

Customer satisfaction

Not rated

Erie

Best for robust coverage

Erie

4.4

Rating: 4.4 stars out of 5

Avg. premium for $300K dwelling

$156/mo

Avg. premium for $300K dwelling

$1,871/yr

Customer satisfaction

888/1,000

Chubb

Awards

BEST FOR HIGH-VALUE HOMES

Chubb

4.3

Rating: 4.3 stars out of 5

Avg. premium for $300K dwelling

$297/mo

Avg. premium for $300K dwelling

$3,567/yr

Customer satisfaction

876/1,000

Allstate

Awards

BEST FOR FIRST-TIME HOMEOWNERS

Allstate

4.2

Rating: 4.2 stars out of 5

Avg. premium for $300K dwelling

$191/mo

Avg. premium for $300K dwelling

$2,289/yr

Customer satisfaction

868/1,000

State Farm

Best for local agents

State Farm

4.2

Rating: 4.2 stars out of 5

Avg. premium for $300K dwelling

$165/mo

Avg. premium for $300K dwelling

$1,984/yr

Customer satisfaction

873/1,000

Travelers

Best for add-on coverage options

Travelers

4.1

Rating: 4.1 stars out of 5

Avg. premium for $300K dwelling

$204/mo

Avg. premium for $300K dwelling

$2,448/yr

Customer satisfaction

845/1,000

Lemonade

Best for digital experience

Lemonade

3.8

Rating: 3.8 stars out of 5

Avg. premium for $300K dwelling

Not available

Avg. premium for $300K dwelling

Not available

Customer satisfaction

Not rated

Finding the best homeowners insurance company for you

Insurance is a highly individualized product. Finding cheap homeowners insurance with good coverage can be a tough balancing act. But it may be possible if you know your needs and priorities, as well as how your circumstances can affect your rate. Climate and location, for example, can play large roles in how much coverage you need. If you live along a fault line, you may consider adding an earthquake endorsement to your policy. Or, if you live somewhere with a high flood risk, adding flood coverage is probably a wise move.

Home insurance companies typically use more than a dozen factors (that are personal to you) to calculate your rate. In most states, these factors include your credit history, ZIP code, claims history and marital status, among others. As a result, insurance rates, coverage options and savings opportunities differ across people and companies. When in doubt, you might find it helpful to speak with an independent agent or broker who can request quotes from multiple companies on your behalf. They may also be able to give greater insight into your specific coverage needs.

Learn more about how to choose the best home insurance company:

How to buy homeowners insurance

Once you are ready to purchase homeowners insurance, here is an overview of steps to follow:

What customer satisfaction metrics should you consider?

Price shouldn’t be the only thing on your mind when choosing an insurer. After all, if you do end up needing to file a claim, you’ll want to be sure the process is smooth. But, how can you know what a company's customer service experience is like before you've purchased a policy? Fortunately, there are a few different metrics that can give you a glimpse into how current policyholders feel about their home insurance carrier, including:

J.D. Power scores: J.D. Power conducts annual insurance studies by surveying current policyholders, asking them to rate the customer service and property claims experience they've received from their company. You can also learn about a carrier's digital tools by reviewing the J.D. Power 2024 U.S. Insurance Digital Experience Study.

NAIC Complaint Index: The National Association of Insurance Commissioners, or NAIC, records policyholder complaints and translates this data into a complaint index. Most insurance companies have an overall complaint index and a score for each line of available insurance. When interpreting this data, it's important to know that a company with an average number of complaints has a score of 1.00. A score higher than 1.00 means the company gets more complaints on average and vice versa — a score less than 1.00 means fewer complaints than average.

Financial strength ratings: Although a company's financial strength rating may not be directly related to customer service, it's unlikely that a policyholder will be happy with their carrier if it doesn't have the funds to pay for a covered loss. Financial strength ratings issued by AM Best, Moody's, Standard & Poor’s and Demotech reflect a carrier's historical ability to pay out claims when needed. Most insurance agents agree that choosing a financially stable company is essential, as losses can be widespread after a natural disaster like a hurricane or wildfire.

Friends and family: Speaking with friends and family already insured with a company can be a powerful tool in understanding what to expect from a carrier. Word of mouth can go a long way, especially from trusted friends, family and colleagues.

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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Best homeowners insurance companies for different homeowners

Home insurance needs will change based on your unique situation. For example, first-time homebuyers will likely need something different from their provider than someone who purchased an Airbnb property or someone who purchased a historical home. Below, we’ve put together a list of the best home insurance companies for a variety of different scenarios.

The best home insurance company for first-time homebuyers: Allstate

It’s not uncommon for a home insurance company to extend a discount to first-time homebuyers. The companies we’ve chosen to highlight below all offer some type of discount for new homeowners or recent home purchases.

Allstate stands out to us for a few reasons as the best choice for a first-time homeowner. It offers both a 10 percent welcome discount and additional savings for recent homebuyers. Allstate’s high Bankrate Score, Bankrate Award for Best Overall Home Insurance Company and long list of additional coverage options check many of our boxes — and those of a first-time homebuyer. Plus, Allstate’s robust digital tools and expansive network of agents can help give first-timers the extra support they may need when navigating the insurance process.

The best home insurance company for leasing to a renter: USAA

If you purchased an investment property to rent out, you’ll likely need a home insurance provider that offers either short-term rental coverage or a landlord policy. A standard home insurance policy will likely only cover an owner-occupied building. Landlord insurance, among other things, can provide coverage for a tenant-occupied building. Short-term rental insurance can raise your liability limits and offer additional protection for your personal belongings.

USAA’s rental property insurance program offers strong protection for you and your home, whether you rent out your property for a week, a month or longer. If you do not qualify for a USAA policy, Allstate could be a good alternative. Its HostAdvantage policy even includes a discount from Merry Maids.

The best home insurance company for homeowners with high-value homes or valuable items: Chubb

While the definition of a high-value home may change from region to region, they have some insurance commonalities. Owners of high-value homes may seek higher coverage limits, specialized coverage endorsements, broad personal property coverage and dependable customer service.

Chubb offers policyholders all of these things and more. It was awarded the 2024 Bankrate Award for Best for High-Value Homes for multiple reasons. Chubb’s policies include complimentary risk consulting and a HomeScan tool to help spot problems before they turn into expensive insurance claims. It has a wealth of coverage options for valuable items, like special endorsements for jewelry, art, collectibles and even wine and spirits.

Best companies based on customer satisfaction 

Although price is important, it isn’t the only consideration when choosing a home insurance company. If and when it comes time to file a home insurance claim, it’s important that your provider makes the process as smooth and painless as possible. That’s where customer satisfaction rankings come into play. J.D. Power, a data analytics and consumer intelligence company, publishes annual studies that rank insurers by customer satisfaction metrics like trust, price for coverage, problem resolution and ease of doing business.

Homeowners looking for highly-rated companies that are highly rated by J.D. Power may want to get quotes from:

  • USAA
  • Chubb
  • Amica
  • Erie

The best home insurance companies by state

Thanks to a combination of high customer satisfaction scores, low average premiums, discount opportunities, coverage options and more, we’re confident that the companies on this list are an excellent starting point for many shoppers. However, depending on your state, some carriers will be priced more competitively than others. Your location may demand premiums much higher or lower than the national average homeowners insurance cost, and some of the companies on this list may not be available in your state at all.

Risks and insurance markets vary from state to state. Florida, for instance, is grappling with a homeowners insurance crisis, and many of the carriers on this list are no longer writing new business in the state. Instead, Floridians may need to rely on smaller regional companies for coverage or state-supported Citizens Insurance. In California, home insurance companies are limiting coverage in response to increased wildfire risks (among other concerns). No matter where you live, narrowing your research by looking into the best homeowners insurance company in your state could help you find the best coverage at the best price.

Compare the best home insurance rates by state

To help illustrate how rates can differ depending on where you live, we created the interactive map below. Click on your state to see how much the average homeowners insurance policy costs in your area and how it compares to the national average. Please note that these average rates are based on policies with $300,000 in dwelling coverage.

Average annual premium
$2,817
Average monthly premium
$235
Average annual premium
$986
Average monthly premium
$82
Average annual premium
$2,229
Average monthly premium
$186
Average annual premium
$2,972
Average monthly premium
$248
Average annual premium
$1,480
Average monthly premium
$123
Average annual premium
$3,222
Average monthly premium
$268
Average annual premium
$1,605
Average monthly premium
$134
Average annual premium
$966
Average monthly premium
$81
Average annual premium
$5,527
Average monthly premium
$461
Average annual premium
$2,014
Average monthly premium
$168
Average annual premium
$1,203
Average monthly premium
$100
Average annual premium
$1,282
Average monthly premium
$107
Average annual premium
$2,407
Average monthly premium
$201
Average annual premium
$1,717
Average monthly premium
$143
Average annual premium
$2,284
Average monthly premium
$190
Average annual premium
$4,241
Average monthly premium
$353
Average annual premium
$3,277
Average monthly premium
$273
Average annual premium
$4,296
Average monthly premium
$358
Average annual premium
$1,227
Average monthly premium
$102
Average annual premium
$1,561
Average monthly premium
$130
Average annual premium
$1,671
Average monthly premium
$139
Average annual premium
$2,040
Average monthly premium
$170
Average annual premium
$2,578
Average monthly premium
$215
Average annual premium
$3,285
Average monthly premium
$274
Average annual premium
$2,117
Average monthly premium
$176
Average annual premium
$2,531
Average monthly premium
$211
Average annual premium
$5,544
Average monthly premium
$462
Average annual premium
$958
Average monthly premium
$80
Average annual premium
$980
Average monthly premium
$82
Average annual premium
$1,162
Average monthly premium
$97
Average annual premium
$2,071
Average monthly premium
$173
Average annual premium
$1,745
Average monthly premium
$145
Average annual premium
$2,459
Average monthly premium
$205
Average annual premium
$2,880
Average monthly premium
$240
Average annual premium
$1,312
Average monthly premium
$109
Average annual premium
$5,049
Average monthly premium
$421
Average annual premium
$1,015
Average monthly premium
$85
Average annual premium
$1,233
Average monthly premium
$103
Average annual premium
$2,094
Average monthly premium
$174
Average annual premium
$2,420
Average monthly premium
$202
Average annual premium
$2,857
Average monthly premium
$238
Average annual premium
$2,321
Average monthly premium
$193
Average annual premium
$3,884
Average monthly premium
$324
Average annual premium
$1,200
Average monthly premium
$100
Average annual premium
$806
Average monthly premium
$67
Average annual premium
$1,520
Average monthly premium
$127
Average annual premium
$1,434
Average monthly premium
$119
Average annual premium
$995
Average monthly premium
$83
Average annual premium
$1,198
Average monthly premium
$100
Average annual premium
$1,352
Average monthly premium
$113
Average annual premium
$1,405
Average monthly premium
$117
Average annual premium
$3,222
Average monthly premium
$268
Average annual premium
$1,605
Average monthly premium
$134
Average annual premium
$966
Average monthly premium
$81
Average annual premium
$5,527
Average monthly premium
$461
Average annual premium
$2,014
Average monthly premium
$168
Average annual premium
$1,203
Average monthly premium
$100
Average annual premium
$1,282
Average monthly premium
$107
Average annual premium
$2,407
Average monthly premium
$201
Average annual premium
$1,717
Average monthly premium
$143
Average annual premium
$2,284
Average monthly premium
$190
Average annual premium
$4,241
Average monthly premium
$353
Average annual premium
$3,277
Average monthly premium
$273
Average annual premium
$4,296
Average monthly premium
$358
Average annual premium
$1,227
Average monthly premium
$102
Average annual premium
$1,561
Average monthly premium
$130
Average annual premium
$1,671
Average monthly premium
$139
Average annual premium
$2,040
Average monthly premium
$170
Average annual premium
$2,578
Average monthly premium
$215
Average annual premium
$3,285
Average monthly premium
$274
Average annual premium
$2,117
Average monthly premium
$176
Average annual premium
$2,531
Average monthly premium
$211
Average annual premium
$5,544
Average monthly premium
$462
Average annual premium
$958
Average monthly premium
$80
Average annual premium
$980
Average monthly premium
$82
Average annual premium
$1,162
Average monthly premium
$97
Average annual premium
$2,071
Average monthly premium
$173
Average annual premium
$1,745
Average monthly premium
$145
Average annual premium
$2,459
Average monthly premium
$205
Average annual premium
$2,880
Average monthly premium
$240
Average annual premium
$1,312
Average monthly premium
$109
Average annual premium
$5,049
Average monthly premium
$421
Average annual premium
$1,015
Average monthly premium
$85
Average annual premium
$1,233
Average monthly premium
$103
Average annual premium
$2,094
Average monthly premium
$174
Average annual premium
$2,420
Average monthly premium
$202
Average annual premium
$2,857
Average monthly premium
$238
Average annual premium
$2,321
Average monthly premium
$193
Average annual premium
$3,884
Average monthly premium
$324
Average annual premium
$1,200
Average monthly premium
$100
Average annual premium
$806
Average monthly premium
$67
Average annual premium
$1,520
Average monthly premium
$127
Average annual premium
$1,434
Average monthly premium
$119
Average annual premium
$995
Average monthly premium
$83
Average annual premium
$1,198
Average monthly premium
$100
Average annual premium
$1,352
Average monthly premium
$113
Average annual premium
$1,405
Average monthly premium
$117
*Based on policies with $300k dwelling coverage

How do I save on home insurance?

One of the easiest ways to maximize savings on your home insurance is to take advantage of home insurance discounts. Every insurance company has its own discounts, but common savings opportunities could include being claims-free or buying a new home. In some states (Florida and Louisiana, for instance), you could get a discount for adding wind mitigation features to your home. Stacking home insurance discounts could mean significant savings on your home insurance premium — and more money back in your pocket. Be sure to ask your insurance agent about all available discounts you qualify for to make sure you don’t miss out on savings opportunities. Raising your insurance deductible may also result in a cheaper premium, but be cautious not to raise it too high. It is important that your deductible remains at a level you can reasonably afford to pay out at the drop of a hat.

Related content

Best companies for bundling home and auto insurance

Bundling home and auto insurance means you are buying both policies from the same company. Most companies offer a discount on both auto and home policies (and sometimes other policies as well) as an incentive to policyholders. This has the potential to make both policies cheaper than if you were to purchase the policies from two separate insurance companies. To help give you an idea of how much you could potentially save by bundling policies, we checked each carrier’s website or contacted them to see how significant each company’s bundling discount could be.

Keep in mind that the best carrier for you will depend on your individual needs and preferences. In some cases, homeowners can find lower rates by keeping their home and auto policies with different insurance providers. One way to find the right fit is to make a list of the features you are looking for in both your home and auto insurance policies. Then, you can get quotes from several carriers that might match your needs.

Home insurance company Potential typical bundle discount*
USAA Up to 10 percent
Allstate Up to 25 percent
Lemonade Not stated
Chubb Not stated
Amica Up to 30 percent
Travelers Up to 15 percent
NJM Not stated
Auto-Owners Not stated
State Farm Up to $1,127 annually
Erie 12 to 25 percent
*Note that potential discount amounts for bundling are taken directly from the carrier website and are subject to change. Additionally, there is no guarantee that you would receive the discount advertised by the insurance company. If you want more information about bundling discounts from your insurance company, contact your insurance agent.

Home insurance industry trends

Signs show that our red-hot inflation could be cooling, but the economic situation remains uncertain. According to Bankrate’s 2024 Annual Emergency Savings Report, about 30 percent of American adults have more money saved compared to last year.

Still, some homeowners may try to cut costs by scaling back on their home insurance, but this can be a risky financial move. According to proprietary premium data from Quadrant Information Services, the 2024 national average homeowners insurance rate for $300,000 in dwelling coverage rose to $2,304 per year. However, rates in some states have risen more than in others. For instance, many Florida homeowners have faced significantly higher rates. By choosing lower coverage limits, homeowners could get a cheaper premium — albeit at the cost of exposing themselves to greater financial risk.

Historic labor shortages and inflation are some of the post-pandemic woes plaguing the home insurance market. An increased frequency of extreme weather events, high reinsurance costs, excessive litigation and, in some states, rising insurance fraud are also factors. While shopping for a lower home insurance quote may still be worthwhile, finding a lower rate could take more work than in years past.

Bankrate continually monitors homeowners insurance rate trends to give our readers information they can use to make empowered, informed decisions about their policies. We also asked industry experts to shed some light on the current market and to provide tips that consumers might use to ease some of the pressure they may feel when receiving their policy renewal this year.

Industry experts weigh in 

With climate change comes an increasing rate of natural disasters. Will these catastrophic events impact average rates across the board, even in areas that didn’t experience the disaster?


Director of corporate communications, Insurance Information Institute

“Rising homeowners insurance costs across the U.S. since the pandemic began in 2020 have been driven by a combination of general inflation, replacement-cost inflation due to supply chain issues and labor shortages that increase home repair and replacement costs (55 percent cumulative increase from 2020 through 2022, nearly four times the U.S. inflation rate during the same period) and losses related to natural disasters, which vary by state. Consumers and policymakers should be cognizant of the dynamics underlying these price shifts and understand why insurers must be forward-looking in their approach to pricing these policies. Average home insurance premiums rose consistently from 2001 to 2021, according to a study conducted by the Insurance Research Council (IRC). These costs surpassed household income growth, leading to decreased affordability among U.S. consumers. As expected, disaster-prone states have the least affordable home insurance — the IRC ranks Florida as the least affordable market in the country. Also embedded in the rising costs of insurance is legal system abuse, which includes false claims of damage to homes. This has been a common issue in disaster-prone areas, where fraudulent claims of roof damage, in particular, dramatically increase the costs of insurance for all consumers. Legal system abuse will be a factor in losses incurred during this year's hurricane and wildfire seasons.”

Senior wealth advisor at Versant Capital Management

"Any consumer in the market to buy a home should get quotes for the home they are considering, understand covered events including coverage limits, and research trends and news related to the homeowners insurance markets in the area. I would also ask insurers their assessment of the risk in the area to homes for certain covered events and how this is trending. For those who expect to be in the home for a longer time period of time, consider understanding how the new area, city or state you are moving to fits into the broader climate change projections over the next 30-50 years as this may impact future homeowners insurance costs or coverage availability."

Frequently asked questions

Methodology

Bankrate utilizes Quadrant Information Services to analyze November 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage levels:

User Icon
40 year old
Married male and female homeowners
Logo for Brand name
2016 build year
Primary home
Credit Good Icon
Good credit score
Home Insurance Guide Icon
Clean claim history

Dwelling coverage

$300,000

Other structures coverage

$30,000

Personal property coverage

$150,000

Loss of use coverage

$60,000

Liability coverage

$500,000

Medical payment coverage

$1,000

The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply. 

These are sample rates and should be used for comparative purposes only. Your quotes will differ.

Additional profiles:

  • Coverage A, Dwelling: $150,000, $350,000, $450,000, $750,000
  • Coverage B, Other Structures: $15,000, $35,000, $45,000, &75,000
  • Coverage C, Personal Property: $75,000, $175,000, $225,000, $375,000
  • Coverage D, Loss of Use: $30,000, $70,000, $90,000, $150,000
  • Coverage E, Liability: $500,000
  • Coverage F, Medical Payments: $1,000

 

Bankrate Scores

Our 2024 Bankrate Score considers variables our insurance editorial team determined impacts policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s product availability, financial strength ratings, online capabilities and customer and claims support accessibility. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories. 
5
Rating: 5 stars out of 5
Overall Score
  • Cost & ratings 50%
  • Coverage & savings 30%
  • Support 20%

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

  • Tier 1 (Cost & ratings): To determine how well auto and home insurance companies satisfy these priorities, average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. PowerAM Best, Demotech and the NAIC, were analyzed.
  • Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
  • Tier 3 (Support): To encompass the many ways a home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored a company’s corporate sustainability efforts.

Tier scores are unweighted to show the company's true score in each category out of a possible five points.

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Written by
Natalie Todoroff
Writer, Insurance
Natalie Todoroff is an insurance writer and industry analyst for Bankrate. She is based in San Francisco and holds a personal lines insurance license.
Edited by Editor, Insurance
Reviewed by Director of corporate communications, Insurance Information Institute