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One True Loan Mortgage Review 2023

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At a glance

One True Loan


Rating: 4.7 stars out of 5
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Bankrate Score

Mortgage Percent

Loans offered

Conventional, jumbo, FHA, VA, fixed-rate, adjustable-rate; rate-and-term, cash-out and streamline refinancing; home equity line of credit (HELOC); flex-term


Nationwide Availability

Available in California, Colorado, Idaho, Louisiana, Montana, Oklahoma, Oregon, Texas, Washington and Wyoming

Credit Good

Min. credit score required

580 for conventional loans; 660 for jumbo loans; 580 for FHA loans; 580 for VA loans

Pros and cons

Checkmark Pros

  • 1-Click Quote feature provides real-time rate quotes 24/7
  • Lender credit available to eligible borrowers
  • Special programs including flex-term and no-PMI loans

Close X Cons

  • Only available in 10 states
  • Doesn’t offer home equity loans or USDA loans

One True Loan overview

One True Loan is an online mortgage broker based in Anaheim, California, offering loans in 10 states. The broker offers the basic slate of mortgage options, plus some special programs, including Flex-Term, which allows you to refinance your loan and select your amortization term; the 100% Gift Program, which allows you to use gift money to help with the purchase of a home; and Pay Advantage, which offers the lowest payment with the least amount of money down and no mortgage insurance. After submitting your income and asset documentation, a One True Loan mortgage advisor can provide you with a preapproval letter within one to two days. The average closing takes two to three weeks, according to the broker.

One True Loan is good for

Borrowers looking for flexible loan options and convenience with 24/7 real-time rate quotes

Breakdown of One True Loan overall score

  • Affordability: One True Loan is a broker that works with various mortgage lenders, so you’ll have access to some of the most attractive rates and terms.
  • Availability: The broker operates in just 10 states, primarily in the West.
  • Borrower experience: The broker has received high marks from customers on Bankrate and the Better Business Bureau, and can get you approved relatively quickly.


To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.

Affordability: 5/5

One True Loan’s up-to-the-minute mortgage rates are available through its 1-Click Quote feature online. To see rates, the tool requests information about the location of the property, loan purpose, loan amount, property value and whether you want to use escrow impounds to include your taxes and insurance in your mortgage payment — no personal information is required.

After you click to see your rates (which you can easily view side-by-side), you can download a quote and compare it against competitors.

One True Loan is a broker, so lender fees vary depending on your loan scenario and credit strength. If you’re eligible, you can receive a lender credit to help offset fees. You’ll see costs and fees when you run a quote.

Availability: 4.8/5

One True Loan can connect you with a standard conventional mortgage, as well as jumbo options and some government-insured loans. The broker is also equipped to help with refinancing when the time comes. Its credit score requirements are notably lower than those of other brokers and lenders — most conventional loans require at least 620, and many lenders look for a score of 700 or higher for a jumbo loan.

Borrower experience: 4.6/5

One True Loan hasn’t been around as long as some other shops, with $350 million in loan volume since its founding. The broker is a Better Business Bureau-accredited business with an A+ rating.

You obtain a prequalification or preapproval or apply for a loan through One True Loan’s website, which allows you to submit documents and e-sign where applicable. There are also email and text capabilities for direct communication with the broker. Its customer service hours are Monday through Friday from 8 a.m. to 5:30 p.m. PT.

Refinancing with One True Loan

One True Loan offers rate-and-term, cash-out and streamline refinancing. To apply for a refinance, you can fill out an application online, print the application or call the broker directly. The broker doesn’t require an application fee or appraisal deposit. Like with purchases, you can run quotes and view refinance rates with the broker’s 1-Click Quote feature.

Alternatives to One True Loan

One True Loan consumer reviews



Rating: 5 stars out of 5

66 reviews

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About consumer ratings

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Rating: 5 stars out of 5
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Rating: 5 stars out of 5
Rating: 5 stars out of 5

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Written by

Josephine Nesbit

Josephine Nesbit is a former contributor to Bankrate.

Edited by

Suzanne De Vita

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Mortgage editor