LoanDepot Mortgage Review 2021

We did back to back loans with Loandepot, we refinanced one home (which three other lenders told us due to Covid-19 could take up to 90 days). to use the proceeds to both purchase and flip another home. The refinance was completed in less then 30 days and the purchase was smooth and closed on time!... Great Company Service! show more

We worked with Darryl Rountree in Concord office (you can call him directly). He was professional and his team kept the whole process moving even when I was distracted by work. The key is to be a little patient with locking rate, do the paperwork to get pre-approved, then watch the rates on BankRat...e (rates change daily and sometimes in the middle of the day). When it is low, call and lock rate. If LoanDepot doesn't have best rate today, it's likely they will have something very competitive in the next week. Once locked, you can't change it unless you cancel the lock and wait 30 days. Note that they (& most if not all banks) have some additional non-lender, 3rd party fees which can add up a bit. (lender's title insurance, notary fee, escrow fee, etc.). If you find other better fees, you can ask LoanDepot to reduce theirs. show more

I used LoanDepot to refinance my house for the 3rd time...they have the best customer service and always the cheaper rate for our need. I had the pleasure to work with Mike Reyes each time! I definitely recommend them.

We're working to close our third refinance with Loan Depot and we have had one purchase with them as well, over six years. We've worked with the same loan officer, Josh Lin, for three of the loans and he's been great to work with. He provides great professional and friendly service, is very respon...sive and provides the information to compare various rates and loan costs. We've found the best rates with Loan Depot and great service. show more

Cannot complain about a single thing with my experience with Loan Depot in Las Vegas. Marianne and Jeanne were incredibly responsive, professional, competent, and friendly. The Loan Depot technology is very easy to use and keeps things extremely organized. I have not had a good experience with my... 2 previous refinances through US Bank and cringed at the thought of going through the process again. Because rates are so low, I had to and I am so thankful I went with Loan Depot. I highly recommend and would use them again in a heart beat!!! show more

Loan officers are very knowledgeable, agreeable, personable, and efficient. Delivered everything promised. Closing was on time, at our home and very thorough.

I feel so blessed to have been contacted by Jeff Berger. Mr. Berger performed far beyond my expectations in serving us on a home purchase during Covid19. His professional and efficient business practices were an extreme delight as he maintained regular contact both personally, through email and tex...t messages. He truly went above and beyond Monday - Sunday. There literally wasn't a time day or night that he wasn't available. I always knew exactly what was occurring and the process stages we were accomplishing. From start to finish. Mr. Berger performed his job in every satisfactory way. We have no complaints and I would highly recommend Mr. Berger he's truly dedicated to his clients and very personable. We were and remain very happy with everything you helped us to accomplish. Sincerely Tara L. show more

My refi with LoanDepot was great. From start to finish the entire process was easy. Alan Yu and Marria Tang were extremely efficient and professional. By far the most stress free mortgage banking experience I've ever had.

I recommend LoanDepot for refinance. Knowledgeable professionals, easy to contact, seamless correspondence, outstanding website experience.

Posting this somewhere else because I don't like Yelp and also because my experience is different from others here. This review has been a long time coming! I worked with Jenn beginning about a month and a half ago. The experience was amazing. I first got in contact by referral a friend of mine r...ecommended Loan Depot, and when I put in my Application Jenn was the one to call. She was the first person I talked to about my dream of home ownership and she was there telling me it was possible. Now for some context we're sitting right after the height of a global pandemic, I'm thankful to be working and thankful that I'd saved enough to even consider buying a home but Jenn she really drove it home. After a quick call she told me what I was capable of doing and in California it meant a lot. During this time she was flexible, easy to get a hold of and constantly in touch every step of the way. I feel that we both learned together during the process as I added my fiance to the loan she efficiently went through the steps of making it happen. My Fiance and I put in offers on two houses, I felt like my pre-approval from Jenn gave me weight, the second one was locked and she put in every effort to make sure my fiance and I got the home we loved. I wont lie and say the process wasn't stressful, our first home and all. But with the confidence and quick thinking of Jenn we were able to close on time and fund right when we needed to. Jenn is a consummate people person. She's accessible and reliable and most of all she tells the truth through the process. She had my best interests at heart during the whole way. I'd HIGHLY recommend her to any one looking for a home loan. She'll open up doors for you and guide you to the end like no one else. Thank you Jenn For being there for us and making a stressful process accessible and hopeful! I Look back on the whole thing with fond memories and look forward to being a customer for life! show more