LoanDepot Mortgage Review 2021

Cannot complain about a single thing with my experience with Loan Depot in Las Vegas. Marianne and Jeanne were incredibly responsive, professional, competent, and friendly. The Loan Depot technology is very easy to use and keeps things extremely organized. I have not had a good experience with my... 2 previous refinances through US Bank and cringed at the thought of going through the process again. Because rates are so low, I had to and I am so thankful I went with Loan Depot. I highly recommend and would use them again in a heart beat!!! show more

Loan officers are very knowledgeable, agreeable, personable, and efficient. Delivered everything promised. Closing was on time, at our home and very thorough.

I feel so blessed to have been contacted by Jeff Berger. Mr. Berger performed far beyond my expectations in serving us on a home purchase during Covid19. His professional and efficient business practices were an extreme delight as he maintained regular contact both personally, through email and tex...t messages. He truly went above and beyond Monday - Sunday. There literally wasn't a time day or night that he wasn't available. I always knew exactly what was occurring and the process stages we were accomplishing. From start to finish. Mr. Berger performed his job in every satisfactory way. We have no complaints and I would highly recommend Mr. Berger he's truly dedicated to his clients and very personable. We were and remain very happy with everything you helped us to accomplish. Sincerely Tara L. show more

My refi with LoanDepot was great. From start to finish the entire process was easy. Alan Yu and Marria Tang were extremely efficient and professional. By far the most stress free mortgage banking experience I've ever had.

I recommend LoanDepot for refinance. Knowledgeable professionals, easy to contact, seamless correspondence, outstanding website experience.

Posting this somewhere else because I don't like Yelp and also because my experience is different from others here. This review has been a long time coming! I worked with Jenn beginning about a month and a half ago. The experience was amazing. I first got in contact by referral a friend of mine r...ecommended Loan Depot, and when I put in my Application Jenn was the one to call. She was the first person I talked to about my dream of home ownership and she was there telling me it was possible. Now for some context we're sitting right after the height of a global pandemic, I'm thankful to be working and thankful that I'd saved enough to even consider buying a home but Jenn she really drove it home. After a quick call she told me what I was capable of doing and in California it meant a lot. During this time she was flexible, easy to get a hold of and constantly in touch every step of the way. I feel that we both learned together during the process as I added my fiance to the loan she efficiently went through the steps of making it happen. My Fiance and I put in offers on two houses, I felt like my pre-approval from Jenn gave me weight, the second one was locked and she put in every effort to make sure my fiance and I got the home we loved. I wont lie and say the process wasn't stressful, our first home and all. But with the confidence and quick thinking of Jenn we were able to close on time and fund right when we needed to. Jenn is a consummate people person. She's accessible and reliable and most of all she tells the truth through the process. She had my best interests at heart during the whole way. I'd HIGHLY recommend her to any one looking for a home loan. She'll open up doors for you and guide you to the end like no one else. Thank you Jenn For being there for us and making a stressful process accessible and hopeful! I Look back on the whole thing with fond memories and look forward to being a customer for life! show more

I tried to take advantage of the low fall 2020 rates to refinance, and started a loan process with another lender (who was BTW totally outstanding). LoanDepot called me and asked to give them a chance. To save time, I laid out my existing option upfront, and LD said, let us see. They came out with a... lower rate and lower cost, but then something in their application system locked up, and it stalled. I wasn't alarmed since I had another option, and I thought the loan will die at that point. But within a week another officer from LD called me, asking to let LD try to regain my trust. This officer came through, with the same lower rate but another $900 down in loan costs. It was the best rate and the lowest cost I could get, so I went with it. LD also was able to close 2 weeks sooner than the other lender. I am satisfied, and recommend LD to others, but do stay on top of your loan process! It is complicated and needs to be paid close attention to. show more

We've used loanDepot twice for refis. Their web portal is easy to use, and they are generally responsive. Understand that 2020 has been a crazy year for this industry, and if a few weeks go by and you haven't heard from them, that's why. They're still on top of things, and will close your loan befor...e your lock expires. Their rates are very competitive, and fees are among the lowest you'll find. show more

Our overall experience was positive and easy to follow. Smooth transaction and non stressful. Clear on instructions and easy to submit all the paperwork.

Fees were clear, honest and locked in. Decent rate, apparently had discount points inherent to it, was very good once I understood that. Great responsiveness, great emails for status updates, great instructions when I had to do any actions.