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Star ranking and total number reflects the lifetime consumer reviews received while this lender has been an advertiser on Bankrate.
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Write a review of your experience with Bethpage Federal Credit Union.
1 of 1 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
They aren't offer anything close to what is posted on Bankrate.
Bad experience | Cape Coral, FL | 10/21/2021
The loan officer told me that Bankrate is incorrect and that Bethpage Federal Credit Union can't offer what is posted on the website.
Level of service
Response from Bethpage Federal Credit Union
On behalf of all of us here at Bethpage Federal Credit Union, we are very sorry to hear that your recent experience with our Mortgage team was unsatisfactory. At Bethpage, we pride ourselves on providing a high level of service and it is disappointing that that we did not meet your expectations. We have confirmed that our rates are listed correctly on the Bankrate table. Bethpage is committed to continuously improving our processes and quality of service. If you have any questions or need additional assistance, please feel free to reach back out.