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Rocket Mortgage Review 2025

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At a glance

Rocket Mortgage
NMLS: 3030
Editor's take

Rocket Mortgage pioneered the all-online loan application and has become a popular choice for many, rising to become the top mortgage lender in the country. Still, while the lender offers conveniences like a seamless app and verified approval letters, its rates are often higher than other lenders.

Bankrate Score
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3.8
Rating: 3.8 stars out of 5
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Bankrate Score

Customer Rating
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4.8
Rating: 4.79 stars out of 5

2,633 ratings

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Loans offered

Conventional, jumbo, FHA, VA, refinancing and more

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Min. credit score required

620 for conventional loans, 680 for jumbo loans, 580 for FHA loans, 580 for VA loans

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Nationwide availability

All U.S. states

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Min. down payment

3% for conventional loans, 10%-15% for jumbo loans, 3.5% for FHA, none for VA loans

Pros

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    Scores above average for customer service

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    Contact options include chat and screen-sharing

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    Up to $10,000 rebate for buying and selling through affiliate Rocket Homes

Cons

  • Rates often higher than average

  • No branch locations

  • No USDA loans

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Bankrate consumer statistics

How do we get this data?
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First time homebuyer:
49% were first time homebuyers
Credit score:
90% reported having a credit score of 700 or higher
Down payment:
42% planned to put down less than 20%
Last updated January 22, 2025

Bankrate staff insights

Natasha Cornelius, Editor, Bankrate

Robert Vrabel, Senior engineer, Bankrate

Red Ventures staffer, (Bankrate parent company)

Lender compare

Compare Rocket Mortgage to other lenders

Mortgage rates and fees can vary widely across lenders. You can use the drop downs to explore beyond these lenders and find the best option for you.

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Rocket Mortgage

NMLS: 3030

3.8

Rating: 3.8 stars out of 5
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Bankrate Score
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Recent Customer Reviews

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Rating: 4.79 stars out of 5

4.8

2633 reviews

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Chase Home Lending

NMLS: 399798

4.9

Rating: 4.9 stars out of 5
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Bankrate Score
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Recent Customer Reviews

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Rating: 4.13 stars out of 5

4.1

24 reviews

Rocket Mortgage customer ratings and reviews

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NMLS: 3030

4.8

Rating: 4.79 stars out of 5

2,633 ratings

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This lender has 47 recent reviews.

Knowledge
Rating: 4.8 stars out of 5
Level of service
Rating: 4.8 stars out of 5
Professionalism
Rating: 4.8 stars out of 5
Responsiveness
Rating: 4.8 stars out of 5
5 stars
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1 star
91%
4%
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95% of customers would recommend this lender.

of 47 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.

In addition to collecting reviews on-site, Bankrate collaborated with third-party Slice MR to survey 750 homeowners nationwide in July 2024. Bankrate and Slice MR collected, averaged and presented responses to nine questions. Users received an incentive for their feedback. Responses are based on individual experiences, and therefore cannot be verified for accuracy. Submissions with user ratings that are materially inconsistent with written sentiment have been removed. User ratings are unedited and have not been reviewed or approved by lenders, nor do these ratings reflect Bankrate’s own reviews of these lenders.

To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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