Ally Bank Mortgage Review 2020
By Bankrate Staff
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Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.
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4.2
4.8
Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.
Ally Home, the mortgage-lending division of Ally Financial, is an online lender with roots dating back to 1919, it originally operated under the name General Motors Acceptance Corporation. It started offering direct-to-consumer home loans in 2016. Along with home loans, Ally offers a wide range of banking products (everything from nuts-and-bolts savings accounts to CDs and IRAs), making it a one-stop-shop for people who want to do all of their banking in one place.Nationwide availability
Available in 39 states and the District of Columbia. Ally is in the process of adding New York, New Hampshire, Nevada, Maine, Minnesota, Virginia, Vermont, Hawaii, Maryland, Wyoming and Arkansas to the list of states where they lend.
Minimum credit score
For conventional loans, key requirements include good credit (typically a FICO score of 620 or higher). Jumbo loans require a minimum credit score of 700. Debt-to-income ratio, down payment amount and employment history also factor into the lender's decision when approving a home loan.
Loan types
Conventional, ARM and jumbo loans. Refinancing options include rate-and-term refinancing and cash-out refinancing.
Pros
- Online application and service available to borrowers
- Pre-approval in as little as 3 minutes
- Pays $500 towards closing costs for those with an Ally account
- Loan options include fixed-rate, adjustable-rate (ARM) and jumbo mortgages
- Mortgage refinancing options, including rate-and-term refinancing and cash-out refinancing
- As little as 10 percent down payment on jumbo loans
- Transparent interest rates and loan costs
Cons
- No FHA, VA or USDA loans
- Home equity loans and home equity lines of credit (HELOCs) are unavailable
- No brick-and-mortar locations
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Ally Bank overview
Loan types
- Conventional fixed mortgages
- Fannie Mae’s HomeReady program
- Adjustable-rate mortgages (ARMs)
- Jumbo mortgages
- Refinancing options include rate-and-term and cash-out refinancing
Lender fees
Ally Home fees vary by loan type, but they are typically 1 percent to 2 percent of the purchase price.
Minimum borrower requirements
For conventional loans, key requirements include good credit (typically a FICO score of 620 or higher). Jumbo loans require a minimum credit score of 700 and come with down payments as little as 10 percent without private mortgage insurance. Debt-to-income ratio, down payment amount and employment history also factor into the lender’s decision when approving a home loan.
Ally Home adheres to the conforming loan requirements for mortgages approved by government-sponsored enterprises (GSEs), Fannie Mae and Freddie Mac.
Get started with Ally Bank
Borrowers can apply online with Ally's fully digital experience. There are no brick-and-mortar locations where borrowers can apply in-person. Once pre-approved, you'll upload, sign and submit documents online. You'll also lock in your rate. Customer service agents are available by text, phone or email throughout the process for personalized guidance along the way.Hours
Ally Bank consumer rating and reviews
95% recommended
Ally is a leading digital financial services company. Our commitment to customers has been our focus for nearly a century. We are a relentless ally for your financial well-being.
- Exclusive Ally Home Team to help you every step of the way
- Consistently competitive rates that help you save
- Products to meet your unique needs
Customer Service Rating