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Flagstar Bank Review

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3
Overall Rating
Across every borrower it serves
Beats competitors

See how often this lender beats the typical offer on 2025 loans.

Last updated October 1, 2026

How Bankrate scores Flagstar Bank

MeasurePercentileRating
  • Price competitiveness

    How often this lender's borrowers pay at or below the typical price for a comparable loan.

    3 out of 5
  • Amount of overpayment

    How much extra borrowers ended up paying with this lender compared to the best price for a comparable loan. A higher percentile score is always better.

    2 out of 5
  • Customer complaints

    How often consumers complain about this lender, and whether they get relief.

    4%
    1 out of 5
  • Where and what they lend

    How many states and loan types this lender serves.

    98%
    5 out of 5

No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.

2025 ratings, across all four measures

A few more details worth knowing

Though these don't affect the star rating, we show them so you have the full picture.

AverageOlder borrower outcomes

For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. One of those two measures fell outside the expected range. Credit scores are not available in this dataset, so they are not included in the analysis. Because that variable is held constant across all lenders, it should reduce the extent to which missing credit-score data affects comparisons between them.

MediumClosing likelihood

We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, 90% to 95% did, which might mean some quoted terms changed before closing, some applicants stepped away, or both.

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What Bankrate's editors think

Written bynlinden
Updated October 1, 2026

At a glance

Loan program types
4 program types offered
Rated lending volume in 44 states
Originated 10 or more loans there in 2025
Loan volume
5.7k loans, 2025
Rate shopping
Doesn't currently compete for your loan on Bankrate

Compare Flagstar Bank with any of our rated 1,962+ lenders. We start by stacking it up against a lender of similar reach and scale — but you can swap in any lender you’d like.

Flagstar Bank
Overall rating
3
Not rated
Bankrate rating
n/a
n/a
Beats the market's typical offer
Overpayment over 8 years
Complaints per 1,000 loans
3.4
N/A
Number of states with rated lending volume
44 states
48 states
Loans (weighted)
5.7k
337

Figures are drawn from public lending and complaint data and weighted by loan volume.

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