
Ally Bank
4.9 Bankrate ScoreAlly Bank began offering direct-to-consumer home...
At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation for .
Veterans United is good for borrowers looking for a VA loan product, online convenience and 24/7 customer service.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; refinancing
Min. credit score required
620 for conventional loans, 620 for VA loans
Nationwide availability
Available in all U.S. states
Min. down payment
3% for conventional loans, 3.5% for FHA loans, none for VA loans and USDA loans
The customer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews. Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.
From the welcome package received upon our initial consultation, to the various team members who handling our loan process from start to finish we are extremely impressed. Everyone was extremely friendly, knowledgeable, and helpful. The Housewarming Gift was a very nice surprise and the Portal Platf...
Outstanding Service & Responsiveness
Houston, Texas (May 9, 2023)
Veterans United was a breeze to work with, they explained every step of the way and always had time to walk us through steps if we needed more clarity. Home buying is stressful enough and having a lender who reduces that stress is invaluable. Thank you Veterans United!
JD
Massachusetts (May 9, 2023)
NMLS: 1907
4.8
Bankrate Score
Loans offered
Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; refinancing
Nationwide Availability
Available in all U.S. states
Min. credit score required
620 for conventional loans, 620 for VA loans
Established in 2002, Veterans United Home Loans is a full-service direct mortgage lender specializing in VA loans with a team of over 5,000. Veterans United also offers a variety of other loan products. It’s a popular choice among military borrowers and has become the leader in the VA loan sector, providing more VA purchase loans by volume than any other lender since 2016. There are more than two dozen branch locations nationwide, but you can also apply for a mortgage or refinance online or over the phone. Depending on the borrower, the lender can issue a preapproval in minutes (with conditional approvals in 24 hours), and its VA loan closings currently average a brisk 36 days. Notably, the lender is flexible enough to consider non-traditional credit data, and if you’re a returning borrower, you might be eligible for a credit.
Specializes in VA loans
24/7 customer service over the phone
Free credit counseling for service members
Doesn’t offer home equity lines of credit (HELOCs) or home equity loans
Limited number of branches
Veterans United is good for borrowers looking for a VA loan product, online convenience and 24/7 customer service.
To determine Veterans United’s Bankrate Score, Bankrate’s editorial team rated it and other lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. (Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews.) We derived its overall score by considering three basic factors:
Affordability differs from lender to lender, so comparing costs is key. The lowest rates for a VA loan through Veterans United Home Loans go to borrowers with at least a 720 credit score and those willing to pay points. The lender displays current purchase and refinance rates for each of its VA loan products online, and updates these daily. For a personalized rate, you can fill out a form online with information about your military service, living situation, loan type and contact info.
This factor can make the overall mortgage application process smoother or more challenging. Veterans United Home Loans offers mortgages to borrowers nationwide. While it specializes in VA loans, the lender also offers conventional, FHA and USDA loans for various needs. To qualify for a VA loan from Veterans United, you’ll need a minimum credit score of 620 and a debt-to-income (DTI) ratio no higher than 41 percent.
Know what to expect when you work with a specific lender. Veterans United Home Loans was founded in 2002 and has since become the biggest VA lender in the U.S., having worked with more than 594,000 veterans on $149 billion in financing. The lender consistently has an A+ rating from the Better Business Bureau and “Excellent” marks on Trustpilot. It also scored highly in J.D. Power’s mortgage origination survey for customer satisfaction. You can contact the lender 24/7 if you have questions on a home loan.
You can apply for a purchase loan or a refinance with Veterans United in person at a branch, by phone or via the lender’s website.
Here are some tips to prepare for the process:
Veterans United helps VA borrowers qualify for the VA IRRRL, also known as a VA streamline refinance. Because you’ll be swapping one VA loan for another, VA streamline refinance loans are relatively easy to process and approve. Veterans United can help you with rate-and-term and cash-out refinancing.
![]()
Rating: 4.8 stars out of 5
4.8
Bankrate Score
|
||
---|---|---|
Loans offered Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; refinancing |
Loans offered Conventional, jumbo, VA, fixed-rate; refinancing |
Loans offered Conventional, jumbo, VA, Military Choice, Homebuyers Choice, refinancing |
Min. credit score required 620 for conventional loans, 620 for VA loans |
Min. credit score required 640 for VA loans |
Min. credit score required Undisclosed |
Down payment 3% for conventional loans, 3.5% for FHA loans, none for VA loans and USDA loans |
Down payment None for VA loans |
Down payment 3% for conventional conforming loans, none for VA loans |
Nationwide availability Available in all U.S. states |
Nationwide availability Available in all states |
Nationwide availability Available in all U.S. states |
NMLS: 1907
5.0
3,382 ratings
This lender has 352 reviews.
100% of customers would recommend this lender.
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.
To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?
Terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?