Veterans United Home Loans Mortgage Review 2021

Veterans United Home Loans overview

Founded in 2002, Veterans United Home Loans is a full-service direct mortgage lender with a team of over 3,500 employees nationwide. The lender is headquartered in Columbia, Missouri, and specializes in VA loans; however, it also offers a variety of other loan products. It’s a popular choice among military borrowers and has become a leader in the VA loan sector, providing more VA purchase loans by volume than any other lender since 2016. There are more than two dozen branch locations nationwide, and you can also apply for a mortgage or refinance online or over the phone. Depending on the borrower, the lender can issue a preapproval in minutes, and its VA loan closings typically take 30 days to 45 days. Notably, the lender is flexible enough to consider non-traditional credit data, and if you’re a returning borrower, you might be eligible for a credit.

Good for

Borrowers looking for a VA loan product, online convenience and 24/7 customer service

Loan types

• Conventional
• Jumbo
• FHA
• VA
• USDA
• Fixed-rate
• Adjustable-rate
• Rate-and-term, cash-out and streamline refinancing

Lender fees

Veterans United’s lender fees depend on the borrower and loan, but there are no “hidden costs or locking fees,” according to its website. 

Rates 

Veterans United Home Loans displays current purchase and refinance rates for each VA loan product online, and updates these daily. For a personalized rate, you can fill out a form online with information about your military service, living situation, what loan you’re looking for and contact info. 

Reputation 

Veterans United Home Loans is an A+ accredited lender with the Better Business Bureau, with 4.8 out of five stars based on more than 1,600 customer reviews. The lender also has a 4.9 out of five-star rating on Trustpilot from more than 7,700 reviews, and continues to receive high marks in J.D. Power’s mortgage origination surveys. 

Online services 

Veterans United Home Loans offers prequalification, preapproval and an application process through its online platform. You can also find daily VA loan rates, an interactive homebuying course, calculators, a glossary and other helpful resources on its website.

Minimum borrower requirements

For VA loans, Veterans United Home Loans adheres to the borrower requirements of the U.S. Department of Veterans Affairs (VA). While the VA doesn’t impose a credit score minimum, Veterans United typically prefers a score of at least 640, as well as a debt-to-income (DTI) ratio of no more than 41 percent. 

Refinancing with Veterans United Home Loans

Veterans United Home Loans’ refinancing options include rate-and-term, cash-out and VA Interest Rate Reduction Refinance Loans (IRRRLs, also known as VA streamline refinances). The lender posts refi rates on a daily basis on its website, and you can use its online refinance calculator to estimate your savings.

Not sure if Veterans United Home Loans is right for you? Consider these alternatives 

• Navy Federal Credit Union mortgage review: A credit union for military members and veterans that specializes in VA loans
• USAA mortgage review: No origination fee on VA loan products
• Allied Mortgage Group review: Offerings include VA loans and options for investors
• Freedom Mortgage review: Another major VA lender that also offers HELOCs and renovation loans
• United Wholesale Mortgage review: The leading wholesale lender that could be an option for borrowers working with a broker

Breakdown of Veterans United Home Loans overall review score

• Affordability: 14.75/15
• Availability: 18/20
• Borrower experience: 15/15

Review methodology

To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.