Veterans United Home Loans User Reviews

NMLS: 1907
Veterans United Home Loans
5.0 reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

100% recommended

Veterans United Home Loans is a full-service lender specializing in VA loans. Veterans United’s mission is providing great customer service and specialized knowledge on the VA loan. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA – NMLS #1907.

  • 24/7 Customer Service
  • Process Available Online

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
0 out of 0 rates honored

Consumer Reviews

  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
(666 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
662
4
0
0
0

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Arrow icon
Showing 10 of 591 Reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

David M
84050

9/24/2019

Superb in every way.

Joe and his team are the best VA or any other loan we have experienced. Over 30 years and multiple loans they are the very best in every way.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Gregory
Bargersville Indiana

9/24/2019

Couldn't be happier!

Working with veterans united was a great experience they kept us informed every step of the way,and our team made us feel special,like we were their most important customer! Couldn't be more satisfied with the results

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

JP
Biloxi MS

9/26/2019

DON'T use anyone else

Veterans United went above and beyond to get me into my own home, through a 2 year ordeal to find one that wasn't falling apart or overpriced. The entire team from beginning to end made sure I got everything done correctly, the first time,and it was a hassle-free experience. Bottom line, is, DON';T...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Mike
Phoenix, AZ

9/26/2019

Home Refi Loan made easy by VU!

We had the pleasure to be assigned Sydney McFall and Samantha Howard as our Refi Loan team for our home in AZ! Simply put, they were absolutely AMAZING! They took every step necessary to ensure we were completely informed along the way, easing the burden of the “what if”. Their care and com...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Chad
Indiana

9/26/2019

Benefit of Client-Type Experience

Veterans United is a good route to take especially when taking the route of VA home loan. Be aware though, and patient, because there are additional steps that are required for purchasing a house with VA backing. Taking a step, then having to wait for the next step, is nothing new to any of us.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Jacqueline Rubar
New Market, TN

9/26/2019

Amazing team, exceptional experience

I have always heard horror stories about home buying and add to that having to deal with the VA, I was so nervous. But Veterans United made this one of the easiest and best experiences I’ve ever had. My dad, also a veteran, was actually refinancing my parents house at the same time and he actu...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Tim A
Salem, OR

9/28/2019

Best experience

Tina Guerra and her coordinator Beth Nichols were amazing! I would not hesitate to refer any of my fellow veterans to this team. This has been an awesome easy experience thanks to Tina and Beth, and the Veterans United website is outstanding, very easy to upload documents, and the 'to do' section is...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Tommy
Augusta, GA

9/28/2019

Phenomenal

DJ and his tram were amazing through the entire experience. They kept us in the loop every step of the way and went out of his way to make sure the entire process went smoothly. This is the second time we used Veterans United and DJ, and we wouldnt hesitate to do it again

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Christina P. for Richard & Phyllis C.
Caldwell, ID

9/30/2019

Amazing Team, Super Fast Close

Dorian and his team made refinancing our home a breeze. He answered every questions, had a solution for any issues, and just made us feel completely at ease. THANK YOU Dorian and Connor and Veterans United!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

James
Jacksonville, Fl

10/1/2019

Best Loan Experience Ever!!!!

Veterans United help me refinance my mortgage without any problems or issues. Very professional group of people who knows what they are doing. A big BRAVO to Ben & Britney. I couldn't ask for a better team. Thank you guys. If you're looking to refinance, look no further, give Veterans Unite...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes