First Internet Bank User Reviews

First Internet Bank
4.9 reviews
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99% recommended

Customer Service Rating

Knowledge
4.9
Level of service
4.9
Professionalism
4.9
Responsiveness
4.9
0 out of 0 rates honored

Consumer Reviews

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(417 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Tim Pallozzi
Hershey, Pennsylvania

1/3/2020

Don't Be Skeptical

I was a little at first, but everything worked out great. Interest rate was unbeatable, process was efficient, Brian Lubert and the team went above and beyond to get us to closing, and delivered on everything that was promised. Highly recommend!

First Internet Bank replied to this:
"We’re glad we were able to overcome your doubt! Our branchless banking allows for better rates…add to that our better process and exceptional customer service – you just can’t beat it. Thanks for the awesome review, Tim!"
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes