Guild Mortgage Review 2022
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At a glance

3.9
Bankrate Score
Loans offered
Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; rate-and-term and cash-out refinancing; investment propertyNationwide availability
Available in all U.S. states except New YorkMin. credit score required
620 for conventional loans; 680 for jumbo loans; 540 for FHA loans; 540 for VA loans; 540 for USDA loansPros and cons
Pros
- Variety of loan options for primary, secondary and investment properties
- Multiple first-time homebuyer, down payment assistance and affordable lending options
- Seamless online application and documentation submission
- E-closings available
Cons
- Doesn't offer home equity lines of credit (HELOCs) or home equity loans
- Doesn’t provide commercial loans
Guild Mortgage overview
Guild Mortgage is an online and brick-and-mortar lender, established in 1960, with more than 4,000 employees operating from over 200 branches. The lender offers a range of mortgage products, the “MyMortgage” online portal and local in-house processing, underwriting and funding. It also offers a “Homebuyer Protection Package” that includes “Credit Approval Protection,” which would pay you up to $1,000 for certain expenses and up to $5,000 for lost earnest money if you were preapproved but the lender becomes unable to close your loan; “Homebuyer Express,” a $500 17-day closing guarantee; and the “Lock and Shop” program, which locks your interest rate for 90 days and includes a one-time float down option. The lender also participates in more than 500 local down payment assistance programs across the U.S.
Good for
Borrowers interested in a hybrid human-and-technology home loan experience
Loan types
- Conventional
- Jumbo
- FHA
- VA
- USDA
- Rate-and-term and cash-out refinancing
- Investment property
Lender fees
Guild Mortgage typically doesn’t charge an origination fee.
Rates
Guild Mortgage doesn’t display mortgage rates online, nor offers the ability to get a rate quote through its website.
Reputation
Guild Mortgage ranked No. 1 for customer satisfaction in J.D. Power’s mortgage origination report for 2021, and second in J.D. Power’s companion report on mortgage servicing. In October 2020, it settled with the U.S. Department of Justice related to allegations it “knowingly” approved ineligible FHA loans that later defaulted and led to FHA mortgage insurance claims, as well as failed to follow quality control and reporting rules.
Online services
While Guild Mortgage offers online prequalification and preapproval, borrowers must first connect with a loan officer to review their options. Borrowers can apply for a mortgage or refinance through the lender’s MyMortgage portal, where they can upload documents and manage checklists from any device. Borrowers can also submit income and asset information electronically (or this information can be retrieved directly from the source), communicate with a loan officer and receive real-time status updates.
Guild Mortgage also offers e-closing capabilities, allowing borrowers to review and sign the e-note, the digital equivalent of a promissory note, from any location. The documents are retained in an encrypted electronic envelope and accessible through user authentication.
In addition, Guild Mortgage offers online calculators to help estimate mortgage payments and affordability, as well as a prequalification calculator, cash-to-close calculator, refinance calculator and a net proceeds calculator.
Minimum borrower requirements
Guild Mortgage adheres to the conforming loan requirements for mortgages approved by government-sponsored enterprises (GSEs) Fannie Mae and Freddie Mac, as well as those backed by the Federal Housing Administration (FHA), the U.S. Department of Veterans Affairs (VA) and the U.S. Department of Agriculture (USDA).
For conventional loans, key requirements include good credit (typically a FICO score of 620 or higher) and a minimum down payment of 3 percent. Government requirements for FHA, VA and USDA loans are detailed here:
Refinancing with Guild Mortgage
Borrowers can begin the refinance process with Guild Mortgage online, but the lender doesn’t advertise refinance rates or costs on its website. Those interested in a refinance must contact the lender directly.
Not sure if Guild Mortgage is right for you? Consider these alternatives
- Lower mortgage review: No lenders fees on refinances for current customers
- Chase Home Lending review: $2,500 close-on-time guarantee
- Goodmortgage review: Programs for borrowers with slim credit
- Bank of America mortgage review: Provides daily interest rates online
- Wells Fargo Home Mortgage review: More than 7,200 branch locations
Breakdown of Guild Mortgage overall review score
- Affordability: 3/5
- Availability: 4.5/5
- Borrower experience: 4.3/5
Review methodology
To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.
Guild Mortgage consumer reviews
5.0
10 reviews
Customer service rating
100% of reviews would recommend this lender
1 of 1 rates honored
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Write a review of your experience with GuildMortgage.
1 of 1 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Excellent People at Guild Mortgage!
Terra | King County | 7/16/2021
I have had a wonderful experience with Casey Oiness, Kenzie Bills, and Daniel Kelliher at Guild Mortgage! Casey's team has demonstrated that they are extremely knowledgable about the market. I am fairly analytical and Casey's team has always demonstrated excellent product knowledge. I truly believe ...