Ally Bank
4.5 Bankrate ScoreAlly Bank began offering direct-to-consumer home...
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Guild Mortgage continues to be a dominant player in mortgages. It doesn’t offer mortgages to borrowers in New York State, and J.D. Power ranked it below average in customer satisfaction in 2024.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, USDA, refinancing and more
Min. credit score required
620 for conventional loans, 680 for jumbo loans, 540 for FHA loans, 540 for VA loans, 540 for USDA loans
Nationwide availability
All U.S. states except New York
Min. down payment
3% for conventional loans, 3.5% for FHA loans, none for VA loans and USDA loans
Established in 1960, Guild Mortgage is an online and brick-and-mortar lender with more than 4,000 employees operating in over 250 branches. It was the nation’s 20th-largest lender in 2023, according to federal data. The lender offers a range of mortgage products, the MyMortgage online portal and local in-house processing, underwriting and funding. It also participates in more than 500 local down payment assistance programs nationwide.
Large variety of loan options
Offers e-closings
Not available in New York
Guild Mortgage doesn’t disclose mortgage rates unless you get in touch with a loan officer or request a preapproval. The lender typically doesn’t charge an origination fee, however. We score it 3.4 out of 5 stars for affordability.
Guild Mortgage scores 5 out of 5 stars for availability for its near-nationwide presence and a robust slate of loan options.
Guild’s fast approvals were offset by less-stellar rate transparency, yielding a score of 3.2/5.
Guild Mortgage is accredited by the Better Business Bureau with an A+ rating, but a customer star rating of one out of five (at the time of this review). J.D. Power ranked the lender a bit below average for customer satisfaction in 2024.
Guild Mortgage borrowers who shared their experiences with Bankrate were generally upbeat: “Extremely responsive, professional,” one borrower says. Another adds: “The people at Guild Mortgage were very kind and I enjoy working with them.”
Guild Mortgage offers both rate-and-term and cash-out refinancing options.
You can apply for a mortgage with Guild Mortgage in person at a branch location, online or by phone at 800-971-3864.
4.3
35 ratings
This lender has 23 recent reviews.
91% of customers would recommend this lender.
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In addition to collecting reviews on-site, Bankrate collaborated with third-party Slice MR to survey 750 homeowners nationwide in July 2024. Bankrate and Slice MR collected, averaged and presented responses to nine questions. Users received an incentive for their feedback. Responses are based on individual experiences, and therefore cannot be verified for accuracy. Submissions with user ratings that are materially inconsistent with written sentiment have been removed. User ratings are unedited and have not been reviewed or approved by lenders, nor do these ratings reflect Bankrate’s own reviews of these lenders.
To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?