Optimum First Mortgage Mortgage Review 2020

Efficient! I would highly Recommend!

I recently completed my first loan re-finance a couple of weeks ago with Optimum First Mortgage. First of all, I would highly recommend utilizing Kelly Schaar with Optimum First Mortgage as she has nearly ten years of experience in the mortgage industry in addition to a highly skilled background in... real estate. She was very easy to work with and provided me with all of the necessary tools and information to make my loan re-finance easy and simple. To be transparent, the process with Kelly was easy and seem less as she took care of all of the paperwork and necessary steps to lower our interest rate. She was clear throughout the entire process and sent me daily interest rate notifications, so that I would be able to lock into the lowest interest rate possible. Her loan team was very knowledgeable and able to process my loan re-finance very promptly. She communicated by telephone and email, which really made the process run smoothly as her professionalism was exceptional! I would highly recommend both Optimum First Mortgage and Kelly Schaar to any future clients who are looking to lower their interest rate or purchase a property. The entire process was simple with Optimum First Mortgage, therefore I will be utilizing their expertise in the future. With interest rates decreasing, this is a perfect time to take advantage of saving in interest and Optimum First Mortgage can help assist clients by providing exceptional interest rates with lower mortgage points and closing costs than a traditional banking institution. I would highly recommend this fantastic organization and Kelly! show more

Great Rates - Excellent Service

Just finished a cash-out refi. First time using Optimum having checked out the reviews and rates on-line. Nadia was the consummate professional and communicator throughout the painless process. would highly recommend!

Excellent service, and a pain-free process

I just finished my refinance with Thomas Doney at Optimum First. I've refinanced various homes multiple times over the years. Thomas made the entire process fast and easy. He was considerate with my time, and kept me updated on the progress. Very professional and competent. I highly recommend them.

Extraordinary Customer Service

Optimum First, specifically my Loan Officer, John Smith, were incredible to work with. They were knowledgeable, friendly, thorough and very efficient. John was very easy to reach and responded to all of my questions almost within the hour, which is unheard of!! I was in the middle of a refinance and... the loan officer was hard to reach. Would take up to 1 week to respond to email and almost never answered the phone. Then the company did a reorganization, at this point I was ready to give up. Then I found Optimum First, hesitant I restarted the process. From the time I submitted my application to closing was 18 days! There was no switch and bait and they stuck to the original costs and rates. I cannot wait to refer John to my friends and family who may be in the market for a loan, because I am 100% confident they will be as pleased as I am. Thank you John and the entire Optimum first team. show more

Excellent Service form Alfredo Rivas w Optimum Fir

Alfredo was an excellent loan officer! My loan had quite a few issues that we had to deal with - none of which were Alfredo's fault. He and his team were able to get me approved in just a few days, and close in less than 30 days especially with the issues that I had to deal with my current lender. T...hanks so much Alfredo! show more

Great Experience!

Fast, Prompt, and great service with real time communication and the best rate in the market.

Optimum First Mortgage made me very happy

These rates are the lowest offered for a no points loan. There service is top notch. They guided me through a complex loan. I own Corporation and I have a living trust so there were some extra hoops to jump through. But Rick Watson made is easy and simple. He has a calm demeanor and that was v...ery helpful to me. And he has a since of humor too. He made this whole thing simple and enjoyable. And I’m very excited about their lifetime rate plan. They will keep track of the interest rates and let me know if I can save even more money without paying points. And I think in the next 6 months rates will be even lower. I wholeheartedly recommend Optimum First Mortgage and Rick Watson show more

Quick and easy!

Had a quote within hours and a refinanced mortgage within a few weeks! Thomas was great to work with and always very responsive when I had questions.

Amazing dealing with Thomas Doney, Optimum First

Thomas Doney is hands down one of the most professional and efficient people we have ever worked with in any aspect. He provided great guidance and advice in our process. To say that any organization is better off with Thomas is an understatement. We have gone through Thomas for two loan applicat...ions. I have to say that the overall experience was really great. So long as we did what we were supposed to do. For example, so long as we fulfilled our part of the contract and paperwork in a timely manner Thomas was always ready on his end of the agreement. Actually, we were the only hold up on either application. One of the applications was over a long holiday period (included Thanksgiving and Christmas) and Thomas still got us a closing date that was inside of 30 days start to finish. Again, we had to be active and provide Thomas what he needed in order to process the application. This time the process was much smoother because of how much we learned from Thomas in regards to the first application. We have a large bank that is associated with the military (we are retired military) and that bank and its associates did not do anywhere nearly as well as Thomas. show more

Super awesome team! No one better!

So fortunate to have Jonathan Hoffman and Christian Nguyen behind me. They helped us get a great rate and everything else went very smooth from there. Jonathan is up front about everything and answered all of our questions and concerns. He made sure we got the best rate and the best service. I'v...e dealt with some others on bankrate and they were responsive initially and then would no longer respond after I ask specific questions. You can't get anyone better than Jonathan! Thank you very much Jonathan and Christian! show more