Optimum First Mortgage Mortgage Review 2020

By Peter G. Miller

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

Optimum First Mortgage

Bankrate Score

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3.3

User reviews
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( 418 )

5.0

Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Optimum First Mortgage is a highly-rated mortgage lender which has originated more than 20,000 loans. The company does business in Arizona, California, Colorado, Florida, Idaho, Illinois, Michigan, Ohio, Pennsylvania, Texas, Virginia and Washington. Established in 2008, Optimum First Mortgage is headquartered in Fountain Valley, California.

Nationwide availability

Available in Arizona, California, Colorado, Florida, Idaho, Illinois, Michigan, Ohio, Pennsylvania, Texas, Virginia and Washington

Minimum credit score

Optimum First Mortgage follows loan program guidelines. However, it does not “layer” requirements. This means if a program says an applicant must have a 620 credit score, Optimum does not require a higher score, say 660. As always, credit score requirements are subject to change. Contact the company for the latest details.

Loan types

Fixed-rate, adjustable-rate (ARM), FHA, VA, biweekly mortgages, reverse mortgages, stated-income mortgages

Pros

  • Wide range of mortgage product choices
  • Online loan applications with help from mortgage loan officers
  • No layering on top of loan program requirements
  • Strong applicant approval

Cons

  • Not active in all states

Find your mortgage match

Get paired with your best mortgage offers in 2 minutes or less.

Optimum First Mortgage overview

Loan types

  • Fixed-rate
  • Adjustable-rate (ARM)
  • FHA
  • VA
  • Biweekly mortgages
  • Reverse mortgages
  • Stated-income mortgages

Lender fees

Not available.

Minimum borrower requirements

Not available.

Get started with Optimum First Mortgage

Borrowers can apply online.

Hours

Monday - Friday, 9 a.m. - 6 p.m. PST Contact: 877-816-7846

Optimum First Mortgage consumer rating and reviews

5.0 reviews
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99% recommended

Optimum First Mortgage puts our customer’s needs first. Whether you are looking to purchase or refinance, we only need a few minutes of your time to give you a personalized accurate quote without running your credit.

  • A+ Rated with the Better Business Bureau
  • Fast On Time Closings
  • Direct Lender

Customer Service Rating

Knowledge
4.9
Level of service
5.0
Professionalism
4.9
Responsiveness
4.9
0 out of 0 rates honored
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(418 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 79 Reviews
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Ryan
Lakewood, CA.

8/17/2019

Efficient! I would highly Recommend!

I recently completed my first loan re-finance a couple of weeks ago with Optimum First Mortgage. First of all, I would highly recommend utilizing Kelly Schaar with Optimum First Mortgage as she has nearly ten years of experience in the mortgage industry in addition to a highly skilled background in...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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David
Washington

8/23/2019

Great Rates - Excellent Service

Just finished a cash-out refi. First time using Optimum having checked out the reviews and rates on-line. Nadia was the consummate professional and communicator throughout the painless process. would highly recommend!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Paul Hitterman
Chicago

8/27/2019

Excellent service, and a pain-free process

I just finished my refinance with Thomas Doney at Optimum First. I've refinanced various homes multiple times over the years. Thomas made the entire process fast and easy. He was considerate with my time, and kept me updated on the progress. Very professional and competent. I highly recommend them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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J. Sandhu
Stockton, CA

8/27/2019

Extraordinary Customer Service

Optimum First, specifically my Loan Officer, John Smith, were incredible to work with. They were knowledgeable, friendly, thorough and very efficient. John was very easy to reach and responded to all of my questions almost within the hour, which is unheard of!! I was in the middle of a refinance and...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Amit S
Irvine, CA

8/28/2019

Excellent Service form Alfredo Rivas w Optimum Fir

Alfredo was an excellent loan officer! My loan had quite a few issues that we had to deal with - none of which were Alfredo's fault. He and his team were able to get me approved in just a few days, and close in less than 30 days especially with the issues that I had to deal with my current lender. T...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ronnie Yoo
Pleasanton

9/4/2019

Great Experience!

Fast, Prompt, and great service with real time communication and the best rate in the market.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Darrell Stimson
Martinez, CA

9/5/2019

Optimum First Mortgage made me very happy

These rates are the lowest offered for a no points loan. There service is top notch. They guided me through a complex loan. I own Corporation and I have a living trust so there were some extra hoops to jump through. But Rick Watson made is easy and simple. He has a calm demeanor and that was v...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kelsey
Aurora, IL

9/9/2019

Quick and easy!

Had a quote within hours and a refinanced mortgage within a few weeks! Thomas was great to work with and always very responsive when I had questions.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Tim
Colorado Springs, Colorado

9/19/2019

Amazing dealing with Thomas Doney, Optimum First

Thomas Doney is hands down one of the most professional and efficient people we have ever worked with in any aspect. He provided great guidance and advice in our process. To say that any organization is better off with Thomas is an understatement. We have gone through Thomas for two loan applicat...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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luc
garden grove,ca

9/25/2019

Super awesome team! No one better!

So fortunate to have Jonathan Hoffman and Christian Nguyen behind me. They helped us get a great rate and everything else went very smooth from there. Jonathan is up front about everything and answered all of our questions and concerns. He made sure we got the best rate and the best service. I'v...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes