Fairway Home Mortgage Review
See how often this lender's rate is at or below the median on 2025 loans.
How Bankrate scores Fairway Home Mortgage
- Price competitiveness
How often this lender's borrowers got an interest rate at or below the median rate for similar loans.
3 out of 5 - Amount of overpayment
How much more this lender's borrowers paid than the lowest-cost mortgage offer for a similar borrower and loan, almost always found exclusively through Bankrate's auction.
2 out of 5 - Customer complaints
How often consumers complain about this lender, and whether they get relief.
12%3 out of 5 - Where and what they lend
How many states and loan types this lender serves.
100%5 out of 5
No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.
2025 ratings, across all four measures
A few more details worth knowing
Though these don't affect the star rating, we show them so you have the full picture.
For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. Importantly, federal mortgage disclosure data does not include applicants' credit scores, so the analysis cannot account for differences in creditworthiness that may explain some disparities. This limitation applies to all lenders, making comparisons more consistent, but its impact may vary across lenders. These measures identify potential disparities, not proof of unfair treatment.
We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, at least 95% did, which might mean quoted terms held up, applicants were well qualified, or both.
Importantly, this measure is not included in the scores because a lender's closing likelihood might be pulled down by factors outside their control, such as differences in application volume. Nonetheless, there are clear performance differences between lenders even after these factors are controlled for, so it is included for informational purposes only.
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What Bankrate's editors think
Fairway Home Mortgage’s overall score is capped at 1 star — not because of weak pricing or service, but because of a formal enforcement action. In October 2024, the DOJ and CFPB found that Fairway had significantly underserved majority-Black neighborhoods in Birmingham, Alabama between 2018 and 2022. Fairway paid a $1.9 million penalty and committed $8 million more — $7 million for a loan-subsidy fund in those neighborhoods, plus $1 million for a new local office, advertising and financial education programs. Fairway disputes the findings, but the settlement stands, and a violation this serious caps Bankrate’s score at 1 star no matter how the rest of the data shows the lender performs.
And the rest, on its own, is fairly ordinary-to-good: price competitiveness is average, CFPB complaints are rare, and about 98% of approved loans actually reach closing — among the best closing odds Bankrate tracks. It’s licensed nationwide and has offices in every state except Alaska and West Virginia, plus a $7,500 grant (Community Access) for eligible first-time buyers in select cities, though rates and fees aren’t posted online.
At a glance
Good for borrowers who want in-person help — Fairway has offices in nearly every state (minus Alaska and West Virginia). Not a good fit if a lender’s fair-lending record matters to you: a 2024 DOJ/CFPB redlining settlement caps Fairway’s overall score at 1 star, regardless of its otherwise solid numbers elsewhere.
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Figures are drawn from public lending and complaint data and weighted by loan volume.
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