Fairway Home Mortgage Review
See how often this lender beats the typical offer on 2025 loans.
How Bankrate scores Fairway Home Mortgage
- Price competitiveness
How often this lender's borrowers pay at or below the typical price for a comparable loan.
3 out of 5 - Amount of overpayment
How much extra borrowers ended up paying with this lender compared to the best price for a comparable loan. A higher percentile score is always better.
2 out of 5 - Customer complaints
How often consumers complain about this lender, and whether they get relief.
12%3 out of 5 - Where and what they lend
How many states and loan types this lender serves.
100%5 out of 5
No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.
2025 ratings, across all four measures
A few more details worth knowing
Though these don't affect the star rating, we show them so you have the full picture.
For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. One of those two measures fell outside the expected range. Credit scores are not available in this dataset, so they are not included in the analysis. Because that variable is held constant across all lenders, it should reduce the extent to which missing credit-score data affects comparisons between them.
We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, at least 95% did, which might mean quoted terms held up, applicants were well qualified, or both.
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What Bankrate's editors think
Fairway Home Mortgage’s overall score is capped at 1 star — not because of weak pricing or service, but because of a formal enforcement action. In October 2024, the DOJ and CFPB found that Fairway had significantly underserved majority-Black neighborhoods in Birmingham, Alabama between 2018 and 2022. Fairway paid a $1.9 million penalty and committed $8 million more — $7 million for a loan-subsidy fund in those neighborhoods, plus $1 million for a new local office, advertising and financial education programs. Fairway disputes the findings, but the settlement stands, and a violation this serious caps Bankrate’s score at 1 star no matter how the rest of the data shows the lender performs.
And the rest, on its own, is fairly ordinary-to-good: price competitiveness is average, CFPB complaints are rare, and about 98% of approved loans actually reach closing — among the best closing odds Bankrate tracks. It’s licensed nationwide and has offices in every state except Alaska and West Virginia, plus a $7,500 grant (Community Access) for eligible first-time buyers in select cities, though rates and fees aren’t posted online.
At a glance
Good for borrowers who want in-person help — Fairway has offices in nearly every state (minus Alaska and West Virginia). Not a good fit if a lender’s fair-lending record matters to you: a 2024 DOJ/CFPB redlining settlement caps Fairway’s overall score at 1 star, regardless of its otherwise solid numbers elsewhere.
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Get today's rates for youCompare Fairway Home Mortgage with any of our rated 1,962+ lenders. We start by stacking it up against a lender of similar reach and scale — but you can swap in any lender you’d like.
Figures are drawn from public lending and complaint data and weighted by loan volume.
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