Novum Home Loans Review
See how often this lender's Bankrate auction price beats comparable loans from 2025.
Bankrate verified lender
This lender is a Bankrate Auction Participant, meaning we verify their offer authenticity and hold them to high standards to ensure you get the best possible rate offer.
How Bankrate scores Novum Home Loans
Novum Home Loans is a mortgage broker, not a direct lender — it doesn't originate loans itself. We still score its pricing on the same measures we use for every lender, so you can compare it fairly against your other options.
- Price competitiveness
How often this lender's borrowers pay at or below the typical price for a comparable loan.
5 out of 5 - Amount of overpayment
How much extra borrowers ended up paying with this lender compared to the best price for a comparable loan. A higher percentile score is always better.
5 out of 5 - —Customer complaints
no CFPB complaint on record
Not rated - —Where and what they lend
10+ Bankrate customers in 9 states; 100+ in 1. No lending-reach data from this broker, so this stays a comparison point for you rather than a star.
Not rated
No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.
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What Bankrate's editors think
Novum Home Loans markets itself squarely to active-duty and veteran borrowers — VA lending is the focus, with FHA, conventional and jumbo loans offered as secondary options. It’s headquartered in Austin and licensed across nine states: Virginia, Georgia, Florida, Colorado, Maryland, Oklahoma, Arkansas, Texas and California.
On price, about 84% of Novum’s mortgages were priced below comparable loans in 2025, with added costs near the bottom of the pack — a good thing, since lower added costs mean a better score here. Separately, there’s no origination-related CFPB complaint or enforcement history to report. It hasn’t yet built an established BBB or Trustpilot record, so there’s no independent reputation read beyond what’s on its own site.
At a glance
Good for veterans and active-duty borrowers who want a broker specializing in military lending, with additional access to FHA, conventional and jumbo loans. Not a good fit if you’re outside its nine licensed states.
What consumers say
Personalized customer service and great communication
Wonderful experience with this team of experts. The best part was the personalized customer service and great communication. The team works together seamlessly. We will come back next time and use them again.
Ravel R. · Texas
Great experience
Great experience from start to finish. The team was professional. They made the process smooth and stress free. communicated clearly and stayed on top of everything. Highly recommend!
Liza · San Antonio
Great VA lender
Very knowledgable with VA loans. Answered all my questions and had the lowest rate I could find. Highly recommend.
Tim · New Braunfels, TX
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