Valley West Mortgage User Reviews

Valley West Mortgage
4.9 reviews
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100% recommended

Valley West Mortgage has been servicing the Greater Las Vegas area for over ten years, specializing in CONV, FHA and VA loans.

  • Purchase
  • Refinance
  • Debt Consolidation

Customer Service Rating

Knowledge
4.9
Level of service
5.0
Professionalism
4.9
Responsiveness
4.9
0 out of 0 rates honored

Consumer Reviews

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(19 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 7 of 7 Reviews
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Phil R.
Henderson NV

8/12/2020

Knowledgeable and trustworthy lender!

Vatche and his team were tremendous throughout the entire refinance process. I was presented with several options and Vatche took the time to go over the pros and cons of each before we decided on our loan product and I ended up with a great rate and low fees! Vatche is an expert and has a great ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Michael G.
Las Vegas, NV

10/23/2020

I was actually amazed!

I was amazed at how easy and quick the refinance process was with Valley West. My neighbor recommended them and I am certainly did better than I thought I would. Great, fast service and very helpful.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Riza T
Las Vegas

10/23/2020

Excellent Service

Celeste Mattiello-O'Keefe and Vatche Saatdjian were great help throughout the process.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Catherine
WA

10/27/2020

Positively easiest process!!

I was hesitant about which company to choose but after talking to Berson it was an easy choice. A friend is also refinancing and her process doesn't seem to be as easy as mine. Berson and Courtnie handled little things that I've had to do before.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Gemma Vazquez
Las Vegas, NV

11/3/2020

Valley West meets all expectations!

I am very thankful that Vatche Saatdjian and Celeste Mattiello-O'keefe were very professional and responsive in the process to refinance my home. Celeste answered all my calls and emails very quickly. They were both knowledgeable, attentive, and made the process painless. I will definitely recommend...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Chris B.
Henderson, NV

11/23/2020

Amazing Service

I have used Vatche Saatdjian and Valley West Mortgage for over 10 years on all of my mortgages/refinances. This group never ceases to amaze me on their professionalism and fantastic rates. Celeste Mattiello-O'keefe is another added bonus to the team. Thank you again!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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David Villarreal
Las vegas

11/2/2020

Good first experience

Vatche gave me a wonderful deal, he was very informative and straight up with his responses. Celeste (Vache's assistant) she was super helpful throughout the process. Answered any question I threw at her.

Knowledge
5.0
Level of service
4.0
Professionalism
4.0
Responsiveness
3.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes