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Star ranking and total number reflects the lifetime consumer reviews received while this lender has been an advertiser on Bankrate.
Customer service rating
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
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5.0
100% of reviews would recommend this lender
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Write a review of your experience with SunnyHillFinancial.
10 of 69 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
A Simple Request
Mr & Mrs Z | Fort Mohave, Arizona | 5/8/2020
When I inquired about a Refi, I made a "simple request" of your agent, Andrew Almenar, I would like the lowest rate available for a 15 year refi. After a couple of weeks of negotiations, Andrew understood my request and came through. The whole process was pretty easy. Thanks again Andrew.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Easy, painless process
Amy | Denver, CO | 6/9/2020
Doug did an excellent job. Communication was great through the entire process.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Very professional, easy process.
Don | Arizona | 6/11/2020
Jim was very knowledgeable, professional, and responsive during the entire process, which was pretty simple and painless.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Can't get any better
George Singley | Maricopa, AZ | 6/11/2020
We worked with Andrew Almenar, who got us a better rate than I thought we would ever get. He made the process so incredibly easy with minimal effort on our end. If I ever need to go through a mortgage process again he will be my first call.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
smooth process
Ty H. | Aurora,Co. | 6/14/2020
This was the best refi. experience I have had. Doug made this easy, and found me a Great rate. I will definitely go with SunnyHillFinancial in the future.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Awesome rates, fast & easy!
Alan D. | Phoenix, AZ | 6/29/2020
This is the second time I used SunnyHill to refinance within 2 years. Rates had dropped enough to actually make it worthwhile to refinance again. The first time I refinanced, SunnyHill destroyed the competition for the lowest rates and closing costs.
When it came time for this refinance, I shoppe...d around and SunnyHill again offered the best package.
I did this refinance through Doug, who was very helpful through the whole process. There were a few tiny bumps along the way (as usual!), and Doug quickly cleared them up. Almost everything occurs online now, and the notary signing was mostly electronic. Signing the final "paperwork" was less than an hour.
From the initial contact to the final closing was only 3 weeks!
I have been recommending SunnyHill to all my friends!
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Great Experience
Scott | Phoenix | 7/9/2020
Rafik was great to work with. Very communicative, helpful, and was great at guiding us through the process extremely promptly.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Great Experience
Sathesh | AZ | 7/13/2020
I had a great experience in refinancing my loan with Sunnyhill. Andrew was nice to work with. He was fast in his response to whatever silly questions I had. The closing was also done very fast.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Great experience - I should have started sooner!
Tim | Arizona | 7/23/2020
I worked with Andrew and it went really smoothly. In all, it took less time to complete the refinance than it took for me to get around to starting it! Everything was online except signing with the notary. I've bought/refinanced several times before, and this was the easiest experience so far.
Rates honored:Yes
Mortgage closed:Yes
Would recommend:Yes
Closed on time:Yes
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Great rates, excellent service, quick refi!
Sammy | Phoenix, AZ | 7/23/2020
Doug was my contact and he did a great job. There was one small question in the beginning of the process, which he addressed. He responded very promptly no matter when I reached out. And it was just under a month between my first contact with Sunnyhill and our closing!
Doug not only got me a G...REAT rate, but he set up the loan for 29 years (which I loved the idea of not refinancing to yet another 30 year mortgage - we bought the house less than 2 years ago). In the beginning the process, Doug provided analysis of benefits of refinancing - cost savings of the new payment over the life of the loan and interest savings, as well as how long it would take us to recoup the closing costs given the new lower payment.
I was hesitant when I started with an online broker but this process was faster & easier than any refi I've done. I would highly recommend Doug and SunnyHill.
