NBKC Bank overview
NBKC Bank is an online and brick-and-mortar lender, established in 1999, that provides a variety of mortgage options, including conventional and government-insured loans, refinancing and home equity loans (available to Kansas City-area borrowers only). In addition to home loans, NBKC Bank offers traditional banking products and services as well as other types of loans. For in-person applications, NBKC Bank has four brick-and-mortar locations: Kansas City, Missouri; Liberty, Missouri; Leawood, Kansas and Overland Park, Kansas.
Borrowers looking for an entirely online application process, fast prequalification and preapproval and excellent customer service
- Rate-and-term, cash-out and streamline refinancing
- Home equity line of credit (HELOC)
- Home equity loan
- Construction and renovation loans
NBKC Bank’s lender fees vary by loan type. The lender charges a $675 origination fee for most loans and no origination fee for VA loans. Costco members are eligible for up to $400 off the origination fee and lower rates.
NBKC Bank doesn’t advertise its home loan rates publicly online, but you can obtain rates specific to your situation through its website by providing answers to a few questions, such as the estimated value of the home, your estimated down payment and which state your home is located in.
NBKC Bank is accredited by and has an A+ rating from the Better Busines Bureau, along with 4.87 stars out of five based on more than 1,300 reviews. The lender has 2.5 stars out of five from Trustpilot, but based on only a few reviews.
NBKC Bank offers borrowers the option to get prequalified and preapproved for a mortgage online. To get prequalified, you’ll need to provide basic personal information, like your employment history and places you’ve lived. You’ll also need to provide details about the purchase price and type of home, the loan amount and down payment. If you provide the required information, you could get prequalified the same day, and preapproved within 24 hours. You can also apply for a home loan entirely online, and won’t have to step into a brick-and-mortar location to complete the application process. The entire process, after getting preapproved, typically takes 30 days to complete.
Should you have any questions, you can reach out to an NBKC Bank team member by phone, email or chat. According to its chat function, you normally receive a response over chat within five minutes. Representatives are available by phone and via chat Monday through Friday, 8 a.m. to 7 p.m. CT, except on major holidays.
Through NBKC Bank’s website, you can access handy tools such as a mortgage calculator and a calculator to help you figure out how much you would save on interest by refinancing. Other free online resources include guides on buying a home, how to improve your credit and a mortgage glossary.
Minimum borrower requirements
NBKC Bank adheres to the conforming loan requirements for mortgages approved by government-sponsored enterprises (GSEs) Fannie Mae and Freddie Mac, as well as those backed by the Federal Housing Administration (FHA) and the Department of Veterans Affairs (VA). For conventional loans, key requirements include good credit (typically a FICO score of 620 or higher) and a minimum down payment of 3 percent.
Refinancing with NBKC Bank
NBKC Bank offers rate-and-term, cash-out and streamline refinancing. To obtain current refinance rates, you’ll need to enter some information online. You’ll receive refinance rate quotes for a 15- or 30-year fixed loan, or a 5/1 adjustable-rate mortgage (5/1 ARM).
Not sure if NBKC Bank is right for you? Consider these alternatives
Breakdown of NBKC Bank overall review score
- Affordability: 14.75/15
- Availability: 19/20
- Borrower experience: 8/10
To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.