Northpointe Bank User Reviews
At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here’s an explanation for
NMLS: 447490
5.0
277 reviews
Customer service rating
100% of reviews would recommend this lender
10 of 10 rates honored
Review this lender
Write a review of your experience with Northpointe Bank.
10 of 31 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Refinance with Ian McLellan
Peer | Henderson, NV | 7/26/2021
This is my second time working with Ian and it was another great experience with Northpointe. The entire experience and detail oriented mindset of Ian was just extraordinary. His guidance was greatly appreciated and I would recommend anyone who is looking to finance or refinance to choose Ian from N...
Best mortgage experience
H. Ashley | Michigan | 7/27/2021
Ian was helpful, patient, and friendly throughout the mortgage process. I highly recommend!
Amazing Rates and Solid Service
Great Rates and Great Service | Florida | 9/1/2021
This bank has CRAZY low rates and affordable fees. But unlike other low cost lenders they back it up with great support. My Loan Officer Matt Howard was AMAZING, super responsive, and very supportive. He was a partner each step of the way in the home buying experience. 10/10 recommend
Easy and quick refi
Lucy | San Diego | 9/3/2021
I had a great experience with Northpointe Bank. Good system to upload your documents- they actually requested the least I have ever needed to submit. Process was quick with no issues. Lucy
15 Year Refi
Sophea Em | Silver Spring | 9/14/2021
Ian was great with my refi options. He always follows up and keeps me updated through great communication. He is great and easy to work with. I would recommend Ian and Northpointe Bank. Thanks again Ian!
Honestly lowest rates and best customer service
Take the "chance" on the lesser known bank for the best rate and experience. | New Jersey | 9/14/2021
I refinanced with Ian McLellan who is fantastic. I had flirted with refinancing with Northepointe the first time I refinanced, but ended up going with my original lender (despite Northepointe's lower rate) because I was worried they were a smaller bank/more unknown. I didn't make the same mistake ag...
Excellent service
Great Experience | Iowa | 9/24/2021
My experience with Northridge exceeded my expectations. My loan officer provided guidance, timely and clear responses, and excellent customer support. I would definitely refer Northridge to my family and friends.
Great Experience!!
Sateesh K | Ashburn VA | 10/4/2021
We had a great experience with Northpointe Bank and especially our Loan officer "Ryan Bird" who was very helpful, patient and understanding through the process. He was very quick to respond to all our queries which helped decision making easy for us. From Quote to Closing, entire refinancing process...
My refinance was swift and easy!
Excellent service! | Shrewsbury, MA | 10/5/2021
Northpointe offered a great rate and a superb agent who made the process very easy. No hassle. No fuss. No mistakes. It was fabulous! I would definitely recommend Northpointe Bank to anyone out there looking to refinance.
Great rate. Smooth process
R | Colorado | 10/6/2021
Found a great rate with a sizable lender credit. Start to finish the process took less than a month.