Watermark Home Loans Mortgage Review 2021

I am very thankful for Mark Hoagland's professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice - email, business phone or cell phone, which I appreciated and took advantage of. I am grateful for... all of Mark Hoagland's work and time he devoted to my refinance. show more

Moses Herrera has provided such a great support right from explaining about the process, various options, guiding on each options pros and cons etc. I would strongly recommend Moses to anyone who looks to refi.

I've used Rob and team multiple times as part of the loan refinancing process. Without fail they have provided the best rates with great loan structuring and outstanding service. I highly recommend!

My team, including Rob and Genelle, kept me updated throughout the process. Was a relatively easy process (there's always documentation that takes time to complete)

We have used Watermark four times ( one new home purchase and three refinances). Rob Kromberg and Casey Stout are THE BEST!! Very attentive, detail oriented, transparent, and knowledgeable. All four times, it was a smooth and quick process. As a company, Watermark had the best rates hands down.

Travis was nice, professional and listened to my concerns. Everything was done smoothly and I was happy with the rate I received. Totally recommend to anyone who's looking to refi home loan!

After researching many companies, I’m glad I decided on Watermark. The entire process from beginning to end was smooth and fast. Rob always kept me informed and I absolutely recommend them. Great experience!

We first chose Watermark Home Loans because the company had over 1,700 five-star reviews. After that we chose Jody Canfield who also had multiple five-star reviews. We were so pleased that we did choose Jody. She was extremely knowledgeable, prompt in answering any questions we had via email or phon...e, and got us a good rate. It was a pleasure working with Jody and the Watermark on-line application process is surprisingly simple. show more

I don’t usually leave online reviews because 1. I’m a guy and 2. Don’t care enough to waste my time writing reviews. But I had to make an exception in this case. Really enjoyed my experience with WaterMark Home Loans. From the day I contacted Travis, it took only 26 days to close on the Ref...i. Given the gluttony of applications, I was expecting twice that long. Not only was the Refi fast, but Travis and his team were in constant communication with me and helped my every step of the way. His team was very timely and courteous in their emails and text. They answered all of my questions and concerns and oftentimes did so within 15 minutes; now that is service. Travis and his team made the Refi as pleasurable and painless as mortgage applications can be. The last company I worked with was loancabin.com. Contacted them in Feb, sent the docs, and they kept delaying and putting giving me the run around. Finally, they simply ghosted me after about six months. They did not reply to any emails or phone messages. I am used to being ghosted by women, but not by my own Mortgage Company! I basically wasted 9 months of my life working with Zeros when I could have been working with the Heroes at WaterMark Home Loan. I can’t recommend these people highly enough. Don’t make the same mistake I did. If you are considering a new mortgage and Refi, do yourself a favor and contact Travis and his team. I promised you that you will not regret it. show more

First of all, I have used Bankrate before, look for the best rate and call the lender direct! I clicked to get info and received too many calls from many other lenders that could do what I wanted. No Cost, Lowest Rate (2.5% 30yr) simple right? I have a Great Credit Score and loan to home value was a...round 30%. No brainier right. After not getting a call from Watermark, I called them direct from their web site. I was connected with Moses Herrera. I told him what their rate a fees were listed on Bankrate. At this time I was working with another lender, but was getting the " we can't do that rate how about this". Moses asked "how could he get my business? I told him "say what you do, do what you say" I just want the best deal, I don't care who it is. We started the process, easy web site to track docs, and status of the loan. We started on 12/3 and closed on 1/26, No Fees, 2.48%. Thank you again Moses Herrera, I was a pleasure working with you! show more