Watermark Home Loans Mortgage Review 2021

Mark Hoagland was my loan officer. He is excellent professional and gave me the best service he could. I recommended several of my friends to him. Highly recommend Watermark for Mark! Awesome service!! Thank you for everything

Great experience with Watermark! My Loan Officer, Monica Reyes deserves 6 Star review! She exceeded my expectations at every turn. She was efficient, professional and personable. She always got back to me within 24 hours and even better, always did what she said she was going to do. She answered EV...ERY question with patience and understanding, and gave me everything i needed to make informed decisions. She fought for me to get the best deal possible. I have already sent 3 families to Monica, no one better! Watermark would be wise to keep her !! show more

I have had nothing short of the BEST experience using Watermark home loans for my refinance! My Loan Officer, Jody Canfield truly went above and beyond throughout the entire process. I originally had 3 different lenders that I was working with and she was the only one who would answer every question... I asked, continue to give me market rate updates, and was NOT ever pushy with trying to get me to lock. I cannot say the same for the other lenders. Jody was extremely courteous and up front when I was going through the tedious process of trying to find "the best" option between the three lenders. She would make sure to explain to me the differences between each offer as well as reminding me that each lender is generally looking out for their best interests and could try to twist the numbers to make theirs look the best (making sure I knew which numbers were the same between all offers and which numbers could change). Long story short, I couldn't be happier that Jody was my loan officer throughout the entire process. I would STRONGLY recommend her to anyone looking for a refinance! show more

I just closed on my home refinance loan and the process was smooth and seamless. Monica Reyes was the reason it went so well. She provided excellent customer service and kept me in the loop every step of the way.

I chose Watermark Home Loans to do a cash-out refinance, based on their high reviews on bankrate.com. Mark and Dana earned those high reviews. Everything you need to is clearly laid out in a time-line. If you have your documents (pay stubs, W2s, bank statements, etc.) in order, the process is rather... quick and painless. show more

Maureen and Noreen were professional and got everything done in record time, less than 30 days from application to funding. THANK YOU.

This is my third time using Watermark and I am always happy with the process. Dominic our lender is so wonderful and easy to work with. He has always been helpful with any questions I have had and I have had a lot. During my loan process I have worked with other people from Watermark and each one ha...s been very pleasant and attentive. I highly recommend Watermark! I will continue working with them in the future. They always have the best rates and customer service. show more

These guys are great. The process took awhile, but that is to be expected with markets doing what they were doing. They more than made up for the delay with excellent communication. Monica and Jaclyn were an excellent team, and I was more than satisfied with their service. It's not often I do a ...refinance, but if I ever need another loan, I'm going to look here first! show more

Jody Canfield has helped me with my refinance twice in the past 12 months, and I will say I have been really happy with the experience on both occasions! She is extremely responsive, detailed, and on top of every issue. She is always available to answer any questions and lets you know of all the a...spects and issues that may occur during the processing timeline, suggesting solutions to any problems that may crop up. On the second loan, she was able to lock me at one of the lowest rates I have ever seen. Beyond that, she ensured that my rate would be locked beyond its normal lock-period, without any extra charge to me until the servicer completed the paperwork (they had to delay for some reason). I truly appreciate such customer service and support. So, if you want peace of mind and a professional who works fast and honestly, go to Jody@Watermark! Highly recommended! show more

my name is Vo and I am writing to tell you about the Superior service I received from Mark Hoagland and Genelle Stewart. I started the refi process with Mark about a month ago, Mark was always professional, courteous, knowledgeable to answered all my questions. Mark has professional manner and expla...ined everything in detail to me. He always called me to keep me up to date on how the refi process was going and he was always there to answer his phone. I would refer friends who are looking to refi with Mark because I know they will receive the best of care. show more