Watermark Home Loans Mortgage Review 2021

These guys are great. The process took awhile, but that is to be expected with markets doing what they were doing. They more than made up for the delay with excellent communication. Monica and Jaclyn were an excellent team, and I was more than satisfied with their service. It's not often I do a ...refinance, but if I ever need another loan, I'm going to look here first! show more

Jody Canfield has helped me with my refinance twice in the past 12 months, and I will say I have been really happy with the experience on both occasions! She is extremely responsive, detailed, and on top of every issue. She is always available to answer any questions and lets you know of all the a...spects and issues that may occur during the processing timeline, suggesting solutions to any problems that may crop up. On the second loan, she was able to lock me at one of the lowest rates I have ever seen. Beyond that, she ensured that my rate would be locked beyond its normal lock-period, without any extra charge to me until the servicer completed the paperwork (they had to delay for some reason). I truly appreciate such customer service and support. So, if you want peace of mind and a professional who works fast and honestly, go to Jody@Watermark! Highly recommended! show more

my name is Vo and I am writing to tell you about the Superior service I received from Mark Hoagland and Genelle Stewart. I started the refi process with Mark about a month ago, Mark was always professional, courteous, knowledgeable to answered all my questions. Mark has professional manner and expla...ined everything in detail to me. He always called me to keep me up to date on how the refi process was going and he was always there to answer his phone. I would refer friends who are looking to refi with Mark because I know they will receive the best of care. show more

I worked with Jody to refinance my mortgage loan. I only wanted to refinance if I could get a specific rate I told her or lower. She was fast, efficient, and thorough. She also got me the rate I wanted and closed and funded on time. I have never had a loan go so smooth.

I worked with Monica Reyes to refi. She is very knowledgeable and responsive. The entire process went smoothly, and my loan closed last week, ahead of schedule.

I was really happy with the service provided by Watermark. From the get go, Monica Reyes helped me throughout the process. What documents I needed to provide and how to up load on their easy and secure website. Monica assured me the process would only take 45-60 days for my refinance to be funded. I...t took a little more than 30 days, I was pleasantly surprised... Thank you again Monica, the process was exactly like you said.. painless. show more

Worked with mortgage banker, Moses Herrera for a CA refinance. It was quick and easy; application to close was completed in 30 days. Very comfortable process without any hiccups. I would highly recommend Moses for any real estate financing. Watermark's rates were very competitive and no junk fee...s. I'm very satisfied with the transaction. show more

Loved working with Moses Herrera. The rate was unbelievably low compared to all other lenders. I would definitely recommend and have recommended to everyone that I know!

I had an excellent home refi experience with Moses Herrera at Watermark. He was by far, the most knowledgeable Loan Officer I have had the pleasure of working with. He took the time to answer all of my questions (and there were many!) in a timely manner. The entire process from start to finish was m...uch simpler than I had expected with his assistance. Thank you Moses and Watermark home loans for all your help to ensure I received the lowest rate possible. show more

We just finished using Jody and Watermark for our Refi. In over 30 years of buying and refinancing homes, Jody was by far the best!!! Jody was extremely professional, knowledgeable, prompt and responsive to any questions I had via email or phone. She was totally on target regarding anticipated cos...ts and timing in processing the refi, even in the crazy Covid 19 times. I highly recommend her and Watermark. show more