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Lower Mortgage Review

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3
Overall Rating
Across every borrower it serves
Beats competitors

See how often this lender beats the typical offer on 2025 loans.

Last updated September 30, 2026

How Bankrate scores Lower Mortgage

MeasurePercentileRating
  • Price competitiveness

    How often this lender's borrowers pay at or below the typical price for a comparable loan.

    3 out of 5
  • Amount of overpayment

    How much extra borrowers ended up paying with this lender compared to the best price for a comparable loan. A higher percentile score is always better.

    2 out of 5
  • Customer complaints

    How often consumers complain about this lender, and whether they get relief.

    Clean
    5 out of 5
  • Where and what they lend

    How many states and loan types this lender serves.

    98%
    5 out of 5

No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.

2025 ratings, across all four measures

A few more details worth knowing

Though these don't affect the star rating, we show them so you have the full picture.

UnclearOlder borrower outcomes

For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. Both of those measures fell outside the expected range. Credit scores are not available in this dataset, so they are not included in the analysis. Because that variable is held constant across all lenders, it should reduce the extent to which missing credit-score data affects comparisons between them.

HighClosing likelihood

We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, at least 95% did, which might mean quoted terms held up, applicants were well qualified, or both.

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What Bankrate's editors think

Updated September 30, 2026

Lower has earned a reputation for a smooth process, with zero complaints on record across nearly 30,000 applications and a closing rate of more than 95% of the loans it approves.

But the tradeoff with Lower is about price: only about half of its originations were priced below comparable loans in 2025, and it charges less in added costs than fewer than 40% of comparable lenders, so the low-fee marketing doesn’t necessarily mean the lowest total cost. But Lower’s Free Refi for Life perk may tip the scales in its favor. If you buy or refinance once with Lower, the company will waive lending fees on all future refinances, with an estimated savings of $1,500 each time. (Remember, you’ll still have to pay required taxes and third-party fees.)

At a glance

Good for borrowers planning to refinance down the road or who want a smooth, low-complaint process — Lower’s Free Refi for Life perk waives future refinance fees, and its closing and complaint records are both strong. Not a good fit if you’re chasing the lowest rate: pricing is average, and Lower charges more in added costs than roughly 60% of comparable lenders.

Loan program types
4 program types offered
Rated lending volume in 44 states
Originated 10 or more loans there in 2025
Loan volume
12.3k loans, 2025
Rate shopping
Doesn't currently compete for your loan on Bankrate

Compare Lower Mortgage with any of our rated 1,962+ lenders. We start by stacking it up against a lender of similar reach and scale — but you can swap in any lender you’d like.

Lower Mortgage
Overall rating
3
Not rated
Bankrate rating
n/a
n/a
Beats the market's typical offer
Overpayment over 8 years
Complaints per 1,000 loans
0.0
N/A
Number of states with rated lending volume
44 states
39 states
Loans (weighted)
12.3k
15.8k

Figures are drawn from public lending and complaint data and weighted by loan volume.

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