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Customer Service Rating
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
0 out of 0 rates honored
Consumer Reviews
(1053 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
Showing 10 of 287 Reviews
phillip
minnesota
9/25/2019
three times
I've used Mcglone Mortgage three times now. They are reliable, fast, competitive and easy to work with. Thanks for the great service Brian!
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Clement O.
Gaithersburg, MD
9/25/2019
Most Professional: Zoe G.
Ask to deal with Ms. Zoe G.
As first-time home-buyers, our family felt tremendously capable because we received the most comprehensive and professional support from Zoe. From providing basic information to easing us through the unknown, her rapport made it comfortable to embark and complete purcha...sing our first home. It was a huge deal to her in our corner. Thank you, Lady!
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Matthieu
32081
9/26/2019
Great refinance experience with John
The entire process went smoothly and John really helped to make this process perfect! He is knowledgeable and eager to go the extra mile to make sure that your refinance process will go perfectly as planned! I recommend talking to John Barscz directly for all your mortgage needs.
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Annette
Pittsburgh, PA
9/26/2019
Easy and Detailed- Wonderful Experience
Zoe was amazing, super easy to work with - kept you up to date on everything and the web page is very easy to navigate- I am a control freak and want everything done right and Zoe made that happen. I cannot express how wonderful she was to work with. We shaved YEARS off of our mortgage. Painless ...process thanks to Zoe!!
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Gary
Milwaukee, WI
9/26/2019
Great Rate and great experience
We just completed a very smooth, very fast refi (at an amazing rate) without any fuss. They can work as fast as you get them the info they need, and once they had all the info (appraisal, bank and income stuff) - we were done within days.
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Tom W.
Florida
10/1/2019
Great Job
We wanted to refinance a VA LOAN here in Florida in order to pull out equity to upgrade our kitchen. A local mortgage guy put everything together for us, with his best rate and closing costs. On a whim I looked on bankrate.com to check rates, days before closing. McGlone Mortage was listed with the ...best rate, so I called and spoke to Matt. He was able to look at what I had from the other mortgage guy, and quickly better my deal by a half point and thousands on closing. Matt, Leslie and his team quickly put the loan together and We were closing at our house, long distance, Florida to Wisconsin within weeks. I would recommend Matt and his team to anyone out there looking for a mortgage. Everything worked out the way Matt said.
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Daniel
Phoenix AZ
10/9/2019
Great experience.
Entire process went smoothly. Brenda was very kind and pleasant to work with. Would highly recommend doing business with this company.
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Matt
Chicagoland
10/10/2019
Great experience!
We got a great refinance rate from McGlone Mortgage and the application and lending process was well managed and painless. The team at McGlone was great to work with and we highly recommend them!
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
Benton
South Carolina
10/15/2019
Exlempary Service
I was referred to McGlone and to contact mortgage agent Katie Grostomski. The process from start to finish was very easy, and informative. Katie was always available to answer any question I had throughout the mortgage application process. I would not hesitate to use Katie and the McGlone mortgage c...ompany for any future dealings.
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
R
AR
10/16/2019
Great experience working with Katie
I refinanced my recently purchased townhome and McGlone provided the best rates! A full 0.75% lower APR as compared to the rate that I got less than three months ago!
Working with Katie was such a breeze! She guided me through every step of the way! She’s fantastic and I would absolutely work w...ith her again!
