Cardinal Financial Mortgage Review 2020

By Ellen Chang

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

Cardinal Financial

NMLS: 66247

State License: 603K498

Bankrate Score

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3.5

User reviews
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( 1250 )

4.6

Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Cardinal Financial is a mortgage company that has both physical branches and online capabilities. The mortgage lender is headquartered in Charlotte, North Carolina and was founded in 1987. The mortgage company offers conventional loans, jumbo loans, refinancing and government-sponsored FHA, USDA and VA loans, and provides mortgages in all 50 states. Cardinal Financial offers pre-qualification and pre-approval to speed up the process for homebuyers. Cardinal Financial also offers disaster relief home financing, construction home loans, manufactured home loans, tiny home and container home loans.

Nationwide availability

Available in all U.S. states

Minimum credit score

620 for conventional loans; 660 for jumbo loans

Loan types

Conventional, jumbo, fixed-rate, adjustable-rate (ARM), FHA, USDA, VA; refinancing options include cash-out refinancing; disaster relief home financing, construction home loans, manufactured home loans, tiny home and container home loans

Pros

  • Offers pre-qualification and pre-approval to speed up the process for homebuyers
  • Provides disaster relief home financing, construction home loans, manufactured home loans, tiny home and container home loans

Cons

  • Doesn’t offer HELOCs or home equity loans

Find your mortgage match

Get paired with your best mortgage offers in 2 minutes or less.

Cardinal Financial overview

Loan types

  • Conventional
  • Jumbo
  • Fixed-rate
  • Adjustable-rate (ARM)
  • FHA
  • USDA
  • VA
  • Refinancing, including cash-out refinancing
  • Disaster relief home financing
  • Construction home loans
  • Manufactured home loans
  • Tiny home and container home loans

Lender fees

Cardinal Financial does not provide lender fee information.

Minimum borrower requirements

Cardinal Financial follows Fannie Mae’s underwriting guidelines, which means borrowers need a minimum credit score of 620 and can put as little as 3 percent down. Borrowers also can have a maximum debt-to-income ratio, or DTI, of 50 percent with a Fannie Mae HomeReady Mortgage. That means the sum of your monthly debts (including the new mortgage payment) cannot exceed 50 percent of your gross monthly income.

Cardinal Financial offers jumbo loans with a 10 percent down payment and minimum credit scores of 660 and maximum loan amounts of $3 million. Fixed-rate, adjustable-rate and interest-only adjustable-rate loans are available for primary residence, a second home or an investment property.

Get started with Cardinal Financial

Borrowers can apply in person, online or by phone. If you apply online, a representative will contact you.

Hours

Monday - Friday: 8 a.m. - 6 p.m. (All time zones) Saturday: Closed Sunday: Closed  Contact: 855-561-4944

Cardinal Financial consumer rating and reviews

4.6 reviews
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92% recommended

We have that perfect combination you’ve been searching for in a mortgage lender: simplicity and speed at an affordable price. Mortgages may be complex, but leave that up to us. We’ve made the process simple so our customers benefit from a streamlined lending experience. Proprietary loan processing technology that yields a fast and simple loan process for purchases and refinances. Flexible products to meet every borrower's needs.

  • Competitive rate and fee combinations
  • Better Business Bureau Accredited
  • FHA and VA Approved Lender

Customer Service Rating

Knowledge
4.6
Level of service
4.7
Professionalism
4.6
Responsiveness
4.7
0 out of 0 rates honored
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(1250 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 31 Reviews
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Brian M.
Atlanta, GA

9/26/2019

Great experience!

Jason Lambert is the best loan officer I have ever worked with. I highly recommend using Jason for any of your mortgage needs. Jason is courteous, responsive and knowledgeable and has a true desire to help the customer. If you have had a bad experience in the past with getting a mortgage, then pl...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kurt
Vancouver, WA

10/15/2019

Great! Would use again.

Got us a great rate and credits/low fees. Transparent, closed on time, did what they said they were going to do. Highly recommend. Only complaint was that the Transaction Coordinator was sometimes hard to get ahold of -- Probably very busy due to recent drops in rates -- Still overall a great exp...

Knowledge
5.0
Level of service
4.0
Professionalism
5.0
Responsiveness
3.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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James
TX

10/30/2019

Jason Lambert is the guy to use

Ive used this company several times in the past few years for refis and purchases. I work exclusively with Jason Lambert because no one is better!

Knowledge
5.0
Level of service
4.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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JAR
Florida and Ohio

10/31/2019

I'm a very satisfied customer, highly recommend

I was most pleased to work with Jason L from Sebonic/Cardinal. He was always very easy to talk with and always available when I called. He answered all my questions and was full of helpful information. He made the application process a breeze. Always a good disposition and attitude. A pleasur...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Dwight
Flagstaff, AZ

11/2/2019

Second time and another great refi

Second time I’ve refinanced with Tamara. I’ve also referred a colleague and she helped them. Communication was great. Rate/term was great. My title officer said it was one of the best deals she has seen all year.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Manie
Minneapolis, MN

11/6/2019

Easy Closing

Sebonic is easy to work with and with an efficient platform. This is my second closing with them and I am happy with them each time and will continue to use them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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ALT
Phoenix, AZ

11/11/2019

Another great refi with Sebonic

Just completed my second refinance with Sebonic and Tamara Eastridge. I would highly recommend her. Tamara is knowledgeable and quickly responds to questions and concerns. Another great experience!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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RB
Matthews, NC

11/13/2019

Loan approved thanks to Christopher Germain

Thanks to Christopher Germain for all his effort with our refinance. Highly recommend Christopher. He is professional and patient. The loan was a very low rate and it closed early. Awesome service.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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David O
Henderson NV

11/14/2019

Fast, Professional Service with Competitive Rates

We chose Sebonic Financial for our home loan and never looked back. Penny LaCuesta, our loan originator, was very communicative and responsive. She found an excellent rate and terms for our loan. She provided commitment letters the same day or overnight. Her support team at SebonicCardinal moved ev...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Chris
Los Angeles

11/14/2019

Very Easy

This was my second refinance with Sebonic Financial. Tamara Eastridge was awesome and made everything very very simple. They have the best rates too!!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes