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SoFi Mortgage Review

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2
Overall Rating
Across every borrower it serves
Beats competitors

See how often this lender's rate is at or below the median on 2025 loans.

Last updated September 30, 2026

How Bankrate scores SoFi Mortgage

MeasurePercentileRating
  • Price competitiveness

    How often this lender's borrowers got an interest rate at or below the median rate for similar loans.

    3 out of 5
  • Amount of overpayment

    How much more this lender's borrowers paid than the lowest-cost mortgage offer for a similar borrower and loan, almost always found exclusively through Bankrate's auction.

    1 out of 5
  • Customer complaints

    How often consumers complain about this lender, and whether they get relief.

    4%
    2 out of 5
  • Where and what they lend

    How many states and loan types this lender serves.

    97%
    5 out of 5

No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.

2025 ratings, across all four measures

A few more details worth knowing

Though these don't affect the star rating, we show them so you have the full picture.

UnclearOlder borrower outcomes

For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. Importantly, federal mortgage disclosure data does not include applicants' credit scores, so the analysis cannot account for differences in creditworthiness that may explain some disparities. This limitation applies to all lenders, making comparisons more consistent, but its impact may vary across lenders. These measures identify potential disparities, not proof of unfair treatment.

LowClosing likelihood

We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, fewer than 90% did, which might mean quoted terms changed before closing, applicants stepped away, or both.

Importantly, this measure is not included in the scores because a lender's closing likelihood might be pulled down by factors outside their control, such as differences in application volume. Nonetheless, there are clear performance differences between lenders even after these factors are controlled for, so it is included for informational purposes only.

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What Bankrate's editors think

Updated September 30, 2026

SoFi is a digital banking platform that also offers mortgages. It posts sample rates online, and members get $500 off the standard $1,495 origination fee, plus another $500 with direct deposit or a SoFi Plus subscription. There’s also up to $9,500 cash back for using one of SoFi’s vetted real estate agents, and up to $10,000 in closing-cost credit if a delay is SoFi’s fault. Average purchase closing time is 32 days.

This company is known for its borrower perks, but there’s a catch. SoFi’s pricing is only average — about 47% of its 2025 mortgages were priced below comparable loans — and it charges less in added costs than only about 20% of comparable lenders over eight years, the real driver of its low overall score. Origination-related CFPB complaints are slightly elevated as well.

About half of approved SoFi mortgages don’t make it to closing, an extremely poor ratio. Mortgages can fail to close for many reasons, some beyond a lender’s control, such as an applicant walking away. But with such a high ratio, it’s worth asking SoFi about its closing process.

As an online-only lender, there’s no branch to walk into — that could be fine if you’re comfortable managing things digitally, but less so if you want in-person guidance.

At a glance

Good for current SoFi members who want a fee discount and an entirely online process. Not a good fit if you want in-person guidance or need confidence that your loan will actually reach closing — SoFi charges more in added costs than most lenders we rate, and about half of its approved mortgages don’t close.

Loan program types
3 program types offered
Rated lending volume in 50 states + D.C.
Originated 10 or more loans there in 2025
Loan volume
5.8k loans, 2025
Rate shopping
Doesn't currently compete for your loan on Bankrate

Compare SoFi Mortgage with any of our rated 1,962+ lenders. We start by stacking it up against a lender of similar reach and scale — but you can swap in any lender you’d like.

SoFi Mortgage
Overall Rating
2
Not rated
Bankrate Rating
n/a
n/a
Loans at or below the median rate
Overpayment over 8 years
Complaints per 1,000 loans
3.5
N/A
Number of states with rated lending volume
50 states + D.C.
41 states
Loans (weighted)
5.8k
8.4k

Figures are drawn from public lending and complaint data and weighted by loan volume.

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