HSBC Bank Review

HSBC’s mortgage perks scale with your banking relationship: jumbo loans run up to $5 million, with closing-cost credits as high as $1,500 for higher-tier customers. Family Assisted Financing lets up to four family members combine income and credit to qualify, though at least one borrower needs an existing Premier banking relationship. International buyers get their own path, with no U.S. credit history required and foreign account assets counted toward loan requirements. Its CommunityWorks program pairs up to $5,000 in closing cost help with a companion grant worth up to $25,000 toward a down payment, though it’s limited by income and available only in certain markets.

The lender’s overall strength comes from overall cost, not consistency. It charges less in added costs over eight years than roughly 80% of the comparable lenders we rate, but just under half of its mortgages were priced below comparable 2025 loans — squarely average. CFPB complaints are a weak spot: about 4.4 per 1,000 loans, in the worst band Bankrate tracks, with a 0% relief rate that knocked it down another star. Only about 86% of approved loans actually reach closing. A closing can fall through for reasons beyond a lender’s control, such as an applicant walking away, but ask about HSBC’s closing process before you sign any paperwork.