First Federal Bank Mortgage Lenders Review
See how often this lender's Bankrate auction price beats comparable loans from 2025.
Bankrate verified lender
This lender is a Bankrate Auction Participant, meaning we verify their offer authenticity and hold them to high standards to ensure you get the best possible rate offer.
How Bankrate scores First Federal Bank Mortgage Lenders
- Price competitiveness
How often this lender's borrowers pay at or below the typical price for a comparable loan.
5 out of 5 - Amount of overpayment
How much extra borrowers ended up paying with this lender compared to the best price for a comparable loan. A higher percentile score is always better.
5 out of 5 - Customer complaints
How often consumers complain about this lender, and whether they get relief.
Clean5 out of 5 - Where and what they lend
How many states and loan types this lender serves.
98%5 out of 5
No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.
2025 ratings, across all four measures
A few more details worth knowing
Though these don't affect the star rating, we show them so you have the full picture.
For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. One of those two measures fell outside the expected range. Credit scores are not available in this dataset, so they are not included in the analysis. Because that variable is held constant across all lenders, it should reduce the extent to which missing credit-score data affects comparisons between them.
We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, at least 95% did, which might mean quoted terms held up, applicants were well qualified, or both.
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What Bankrate's editors think
First Federal’s numbers are strong across the board. It earned a 5-star Bankrate Rating and a 4-star Overall Rating — meaning its bids in Bankrate’s auction are priced more aggressively than its broader business. About 72% of its mortgages were priced below comparable loans in 2025, it charges less in added costs over time than most comparable lenders, it had no origination-related CFPB complaints in 2025 and about 99.4% of its approved loans actually reach closing — among the best odds Bankrate tracks.
First Federal is an especially good pick if you qualify for a VA loan. Along with the standard perks that come with the product — the option not to make a down payment and no mortgage insurance requirement — the lender doesn’t charge lender fees for these loans. But unlike some other VA specialists, First Federal also offers conventional and jumbo loans, as well as FHA and harder-to-find USDA loans.
First Federal Bank Mortgage Lenders lends nationwide online. It’s not BBB-accredited, but it carries an A+ rating. Rates aren’t posted online, but the underlying numbers hold up regardless of where you’re borrowing — and whether you’re getting a VA loan or another product.
At a glance
Good for VA borrowers or anyone looking for a USDA loan, which can be hard to come by, even at other lenders that offer government-backed products. It doesn’t offer as wide a menu of products as some other lenders, though, so look elsewhere for specialty loans.
What consumers say
Summary: First Federal Bank reviewers routinely cite prompt responses from the team and a loan officer known for clear, step-by-step guidance. A smaller but still substantial share address the closing itself, describing it as on schedule. Complaints are infrequent.
Quick
Very pleased with the process
Tammy B. · Ohio
Smooth Transaction!!
This is our second time working with Michelle, and we honestly wouldn’t want to use anyone else. She made the entire home-buying process feel easy from start to finish. With retirement from active duty happening at the same time, there were a lot of moving parts that could have made the process stressful, but Michelle helped keep everything simple, smooth, and on track. She was always available, answered our questions, and made us feel confident throughout the entire process. We truly appreciate everything she did to help us get into our new home. We will absolutely use Michelle again for any future home-buying needs. Thank you, Michelle!
Brandon . · Summerville, SC
Amazing communication through and through
Scott... you are the MAN! Thank you for picking up where we left off years ago! We made it work and followed through to the end and now I'm a first time homeowner with my VA home loan! You found me the best rate versus competitors, your communication and updates were perfect, you were never hard to reach on the phone and via email. I am so thankful for your help navigating this home buying journey. You even impressed my realtor! Thank you for your hard work sir! Respectfully, Michael
Michael · Indiana
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Figures are drawn from public lending and complaint data and weighted by loan volume.
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