Orchard Mortgage Review 2022

I first approached LoanMonkey because of their competitive rates, but I soon realized that I was also getting great service. My Loan Officer Sonja and Loan Processor Jennifer Campbell moved my application forward in record speed. As we approached closing, my financial situation changed, which adde...d to the complexity to my application. Fortunately, Sonja and Jennifer expertly reworked my case, while patiently explaining my options. They were instrumental in the success of my refinance, and I could not be more thankful. show more

LoanMonkey's quote for the interest rate is very transparent with all the fees and credits list out very clearly. Michael Altman was so helpful and checking the interest rate for me for over 10 day period, very patient, professional and not frustrated. Even after he locked the rate, he continue to b...e on the email and help out with the loading of the documents and ensure the whole process ran smoothly till closing. The whole team at loan monkey are so helpful, efficient, seamlessly moving the process along and watch out for my interest and negotiate with underwriter for me. I locked the loan on 9/9 and I will sign the loan doc in 2 day. Only 14 days. show more

We just refinanced with Loan Monkey, Tyler Thiel was my loan officer and Olivia Reynolds was my loan coordinator. It was a bit skeptical , by seeing on Bankrates.com if Loan Monkey with 5 star review ,but only around 62 reviewers. But I give it a shot , Tyler gave us the loan estimate and lock...ed the rate after we decided moving forward . We submitted all document online , and got email said approved . Just need 5 business days from apply to closed the loan ( it might can go even faster if we ready all document ) . Tyler and Oliva always pick up the call for questions and process. This is Amazing and Extra ordinary services , We could not ask more show more

After I submitted my request to loanmonket for a rate quote request, I was contact by loanmonkey within 5 mins and I spoke to Neal as my consultant. Neal was great! He guided me through the process and was very detailed and patient. He also made some great suggestions that saved me money and time. T...ruly a professional! Neal then introduced me to his team of processors and support. Again, the team was fabulous. Following through quickly and always courteous. Always responding to my questions quickly. My experience with loanmonkey was fabulous. I would recommend loanmonkey to any of my friends and families. show more

I just closed my loan with Loanmonkey and I am glad I did. As much as the rates I received from loan monkey where the most competitive, the major reason I chose them is because the good customer service I got from the first phone call I had with Tyler Thiel. Before I spoke to Tyler, I interfaced wit...h few other online lenders where the first time I spoke to Tyler I felt confidence, honesty and trust: He didn't try to over sell himself nor trash any of the other lenders (online and conventional brick and mortar), wasn't pushing me to lock in the rates and advised me to wait when the rates are low enough. The online process was new to me but I had all my concerns and questions being answered by Tyler/Alonna and the rest of the team. All the team members I interacted with were nice and professional and overall Highly recommended. I would definitely use them in future refinances. show more

I had a great experience with Melinda. The rates were the best I could find and I loved the transparency and communication throughout the entire process. I will definitely call Melinda and Loan Monkey in the future!

I want to give my heartfelt thanks to the LoanMonkey team, led by Neal Arnove and Rachel Silvas. They were tenacious in getting everything done as fast as possible for me to close right on time! On top of that, the deal we agreed too was amazing. In fact, during signing our notary said it was th...e single best mortgage terms he had seen in his 12 year career! In summary, LoanMonkey was able to get me a loan that will save me tens of thousands of dollars in the long run, they were able to close on time, and they communicated openly and honestly the whole way. 10/10 would recommend show more

Melinda called me while I was boarding a plane and I needed to have an approval within the week to make contingencies. Although I was already working with another lender, Melinda got me the approval faster even though I started the process with her later. I was thoroughly impressed that she really ...was able to get me the approval in less than a week and we even ended up a week early! The pricing at loan monkey was also the best and I ended up getting a large rebate at closing to help cover fees. I highly recommend Melinda and her team, she’s amazing! show more

I want thank sincerely thank Neal Arnove and Rachel Silvas for making my wife and my dream of owning a home come true. Neal was 100% honest and transparent with me from the very beginning, letting me literally see his screen within about 5 minutes of speaking. It was a great sales tactic because h...e basically won my business at that point and I'm glad I dropped all the other lenders I was looking at. Thank you so much for all the work the Loan Monkey team did to close on time and above all thank you for the amazing deal that allowed me to afford this home. During signing, our notary said that this was one of, if not the, best deal on a 30-year fixed loan he had seen in his 12 year career. If I could give 6 or 7 or 8 stars I would! Thank you!! show more

I was very fortunate to work with Jimmy Loucks at Loan Monkey, who was outstanding to work with: amazing communication, professionalism, transparency and authenticity throughout the entire process -- and remained with us throughout the entire process, from initial phone call to final post-funding co...nfirmation. Adding to our unique experience, Jimmy answered every single one of my after-hours emails and phone calls. Beyond simply impressive, this was extremely reassuring and confidence-inspiring. Over the past decade, I have worked with a number of banks, mortgage companies, and home loan consultants. Jimmy provided us with a first-class transaction and the absolute best service, and made me really glad that I decided to move our business to Loan Monkey. I will be sure to get in touch for our future mortgage needs, and refer family, friends and colleagues, as well. Thanks again, Jimmy! Jason W. show more