Orchard Mortgage Review 2022

Loan Monkey is a great lender to work with. The whole process was quick easy and hassle-free. Communication was excellent and the advisors were knowledgeable and great to work with. I felt comfortable throughout the entire process.

Loan Monkey did an excellent job! The application process was easy and they were able to close the loan fast which is important in this market. Melinda went above and beyond helping us and answering questions. She is very quick to respond. Rachel, Jennifer and Gage all did an excellent job as we...ll. We were very please with the interest rate we received and how fast the loan process went. Thank you! show more

My experience with Loan Monkey was amazing, specially working with my Loan officer Melinda Steers. When I started this process, I made sure to do my due diligence and called around and spoked with a lot people, some direct lenders and some brokers. From the very beginning Melinda provided great cu...stomer service and the rates and lender credits she quoted me were so amazing I almost thought it was too good to be true. However, after all of the endless shopping around, I finally made the decision to go with Melinda at Loan Monkey, because not only were the rates and lender credits the best but her customer service was amazing, I felt so comfortable and confident choosing her. During escrow any questions or concerns I had she would answer and resolve immediately. We closed with no issues and a few days ahead of schedule. Also, her quoted rate and lender credit never changed, she made sure that what she told me from the beginning when we locked the rate is what I got at the end. I would 100% recommend her and Loan Monkey to all my friends and family members. VERY SATISTIED! show more

I first approached LoanMonkey because of their competitive rates, but I soon realized that I was also getting great service. My Loan Officer Sonja and Loan Processor Jennifer Campbell moved my application forward in record speed. As we approached closing, my financial situation changed, which adde...d to the complexity to my application. Fortunately, Sonja and Jennifer expertly reworked my case, while patiently explaining my options. They were instrumental in the success of my refinance, and I could not be more thankful. show more

LoanMonkey's quote for the interest rate is very transparent with all the fees and credits list out very clearly. Michael Altman was so helpful and checking the interest rate for me for over 10 day period, very patient, professional and not frustrated. Even after he locked the rate, he continue to b...e on the email and help out with the loading of the documents and ensure the whole process ran smoothly till closing. The whole team at loan monkey are so helpful, efficient, seamlessly moving the process along and watch out for my interest and negotiate with underwriter for me. I locked the loan on 9/9 and I will sign the loan doc in 2 day. Only 14 days. show more

We just refinanced with Loan Monkey, Tyler Thiel was my loan officer and Olivia Reynolds was my loan coordinator. It was a bit skeptical , by seeing on Bankrates.com if Loan Monkey with 5 star review ,but only around 62 reviewers. But I give it a shot , Tyler gave us the loan estimate and lock...ed the rate after we decided moving forward . We submitted all document online , and got email said approved . Just need 5 business days from apply to closed the loan ( it might can go even faster if we ready all document ) . Tyler and Oliva always pick up the call for questions and process. This is Amazing and Extra ordinary services , We could not ask more show more

After I submitted my request to loanmonket for a rate quote request, I was contact by loanmonkey within 5 mins and I spoke to Neal as my consultant. Neal was great! He guided me through the process and was very detailed and patient. He also made some great suggestions that saved me money and time. T...ruly a professional! Neal then introduced me to his team of processors and support. Again, the team was fabulous. Following through quickly and always courteous. Always responding to my questions quickly. My experience with loanmonkey was fabulous. I would recommend loanmonkey to any of my friends and families. show more

I just closed my loan with Loanmonkey and I am glad I did. As much as the rates I received from loan monkey where the most competitive, the major reason I chose them is because the good customer service I got from the first phone call I had with Tyler Thiel. Before I spoke to Tyler, I interfaced wit...h few other online lenders where the first time I spoke to Tyler I felt confidence, honesty and trust: He didn't try to over sell himself nor trash any of the other lenders (online and conventional brick and mortar), wasn't pushing me to lock in the rates and advised me to wait when the rates are low enough. The online process was new to me but I had all my concerns and questions being answered by Tyler/Alonna and the rest of the team. All the team members I interacted with were nice and professional and overall Highly recommended. I would definitely use them in future refinances. show more

I had a great experience with Melinda. The rates were the best I could find and I loved the transparency and communication throughout the entire process. I will definitely call Melinda and Loan Monkey in the future!

I want to give my heartfelt thanks to the LoanMonkey team, led by Neal Arnove and Rachel Silvas. They were tenacious in getting everything done as fast as possible for me to close right on time! On top of that, the deal we agreed too was amazing. In fact, during signing our notary said it was th...e single best mortgage terms he had seen in his 12 year career! In summary, LoanMonkey was able to get me a loan that will save me tens of thousands of dollars in the long run, they were able to close on time, and they communicated openly and honestly the whole way. 10/10 would recommend show more