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Renasant Bank Mortgage Review 2023

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At a glance

Renasant Bank

NMLS: 402669

4.7

Rating: 4.7 stars out of 5
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Bankrate Score

Mortgage Percent

Loans offered

Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; rate-and-term and cash-out refinancing; home equity line of credit (HELOC); construction and renovation loans

Location

Nationwide Availability

Available in 31 states (not available in Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Dakota, Oregon, Rhode Island, South Dakota, Vermont, Washington and Wisconsin)

Credit Good

Min. credit score required

620 for conventional loans; 600 for FHA loans

Pros and cons

Checkmark Pros

  • Offers home equity lines of credit (HELOCs)
  • Offers online payment feature
  • More than 200 branches

Close X Cons

  • Website experience offers limited information
  • Branches limited to only a handful of states

Renasant Bank overview

Renasant Bank has more than 200 locations across Mississippi (where it was founded in 1904), Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee. Today, it has approximately $16.6 billion in assets. Among the standard suite of mortgage options, the lender also offers new-construction loans with six- to 12-month terms and renovation loans.


Renasant Bank is good for

Borrowers planning to buy or build a home in the Southeast and want to do business with a brick-and-mortar bank


Breakdown of Renasant Bank overall score

  • Affordability: Overall, Renasant Bank’s mortgage rates are competitive. You’ll need to connect with a loan officer directly to learn your specific all-in costs.
  • Availability: Renasant Bank operates primarily in the Southeast, but is licensed to lend in many states. It offers a range of mortgage products, including construction loans.
  • Borrower experience: The bank has a wide window of customer service hours and can turn loans around quickly, but its website lacks information that might be helpful when comparing lenders and offers.

Methodology

To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.

Affordability: 5/5

Renasant Bank’s mortgage rates are generally competitive compared to Bankrate’s averages, but the bank doesn’t display daily rates or disclose fees on its website. To begin the loan process and learn what rate you might qualify for, you can connect with a loan officer using the bank’s online state search tool or by visiting a branch location.

Availability: 4.8/5

Renasant Bank works with borrowers of various types of mortgages, including conventional and government-insured loans (the FHA, VA and USDA programs). The bank also offers refinancing if you’re looking to obtain a lower rate, shorten your loan term or take cash out, along with construction loans. You’ll need a credit score of at least 620 to qualify for a conventional loan, and at least 600 for an FHA loan. (For the latter, this is slightly higher than what some other lenders require.)

Borrower experience: 4.5/5

Renasant Bank has been in business for more than 100 years, and it has an A+ rating from the Better Business Bureau.

If you’re eligible for a mortgage, you can expect a conditional approval in 48 hours, and the bank can close in as little as three weeks. Its phone lines are staffed from 9 a.m. to 6 p.m. ET.

The bank’s website, however, is fairly limited in terms of loan information or resources. There are a few calculators to estimate affordability and help with refinance decisions, but for the most part, you’ll need to share your information with a loan officer to understand loan costs.

Refinancing with Renasant Bank

You can refinance your existing mortgage with Renasant Bank. To compare offers, you’ll need to reach out to the bank directly.

Alternatives to Renasant Bank

Renasant Bank consumer reviews

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NMLS: 402669

4.8

Rating: 4.8 stars out of 5

67 reviews

5 stars
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62
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3

About consumer ratings

Customer service rating

Knowledge
Rating: 4.8 stars out of 5
4.8
Level of service
Rating: 4.8 stars out of 5
4.8
Professionalism
Rating: 4.8 stars out of 5
4.8
Responsiveness
Rating: 4.8 stars out of 5
4.8

96% of reviews would recommend this lender

3 of 3 rates honored

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Write a review of your experience with Renasant Bank.

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The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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Written by

David McMillin

Contributing writer

David McMillin is a contributing writer for Bankrate and covers topics like credit cards, mortgages, banking, taxes and travel. David’s goal is to help readers figure out how to save more and stress less.

Edited by

Suzanne De Vita

Arrow Right

Mortgage editor