Renasant Bank Mortgage Review 2021
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At a glance
NMLS: 402669
4.3
Bankrate Score
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Find my best matchesLoans offered
Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; rate-and-term and cash-out refinancing; home equity line of credit (HELOC); construction and renovation loansNationwide availability
Available in 31 states (not available in Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Dakota, Oregon, Rhode Island, South Dakota, Vermont, Washington and Wisconsin)Min. credit score required
640 for conventional loans; 580 for FHA loansPros and cons
Pros
- Offers home equity lines of credit (HELOCs)
- Offers online payment feature
- More than 200 branches
Cons
- Website experience offers limited information
- Branches limited to only a handful of states
Renasant Bank overview
Renasant Bank has more than 200 locations across Mississippi, where it was founded in 1904, Alabama, Florida, Georgia and Tennessee. Today, it has approximately $16 billion in assets. In 2020, its mortgage lending division originated approximately $4.48 billion in residential loans. Among the standard suite of mortgage options, the lender also offers new construction loans with six- to 12-month terms and renovation loans.
Good for
Borrowers planning to buy or build a home in the Southeast and want to do business with a brick-and-mortar bank
Loan types
- Conventional
- Jumbo
- FHA
- VA
- USDA
- Fixed-rate
- Adjustable-rate
- Rate-and-term and cash-out refinancing
- Home equity line of credit (HELOC)
- Construction and renovation loans
Lender fees
The Renasant Bank website does not disclose any lender fees, and a representative from the bank declined to share more details with Bankrate.
Rates
Renasant Bank does not publicly advertise rates on its website. To begin the loan process and learn what rate you qualify for, you can connect with a loan officer using the website’s state search tool or visit a branch location.
Reputation
Renasant Bank is not accredited by the Better Business Bureau, but it has earned an A+ rating from the organization.
Online services
Renasant Bank’s website is fairly limited in terms of helpful tools and easily accessible information about mortgage products. There are a few helpful calculators to estimate affordability and help with refinance decisions, but for the most part, you will need to share your information with a loan officer to understand any of the costs and terms of a loan.
Minimum borrower requirements
Renasant Bank does not publish borrower requirements for any of its mortgage programs. However, new construction loan-to-value ratios are limited to 85 percent of when-completed appraised values.
Refinancing with Renasant Bank
You can refinance your existing mortgage with Renasant Bank, but the bank does not publicly advertise refinance rates or its fees.
Not sure if Renasant Bank is right for you? Consider these alternatives
- LowRates.com mortgage review: Also offers construction loans but with more widespread availability and rate transparency
- Cherry Creek Mortgage review: Also offers construction loans and publishes daily rates
- AmeriSave Mortgage Corporation review: Flat $500 application fee and available almost everywhere (no construction loans, though)
- Wells Fargo Home Mortgage review: Has more physical locations and offers loans in all 50 states
- PNC mortgage review: Has in-person locations in 25 states and an equivalent rating (A+) from the Better Business Bureau
Breakdown of Renasant Bank overall review score
- Affordability: 14.75/15
- Availability: 11/15
- Borrower experience: 9/10
Review methodology
To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.
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Renasant Bank consumer reviews
4.8
61 reviews
Customer service rating
97% of reviews would recommend this lender
8 of 8 rates honored
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Write a review of your experience with RenasantBank.
8 of 8 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
With me every step of the way
E. Landry | Houston, TX | 10/27/2020
With rates at historic lows, I decided to take advantage and refinance. A few of my friends made recommendations to banks they had worked with in the past, but they were too busy to take on another customer or during correspondence they would suddenly ghost and I would not hear from them for weeks a...
Very Satisfied
Carmelo | NV | 11/20/2020
Working with Brandon's team was as good as it gets. Very happy with my choice to go with Renasant Bank. I started my selection process with five lender "finalists." Soon the list was down to three that I qualified with. Eventually, because of their professionalism, their knowledge, their interest ra...
Good rate, quick response.
good experience | IN | 3/1/2021
Brandon helped me to get a mortgage recently. The rate Renasant bank provided is cheaper than other lenders I quoted. The process is fast with secure online document uploading system.
A Professional Experience
A timely and professional experience | Montgomery, Alabama | 3/2/2021
Jay Pardue did an excellent job of delivering a timely and cost effective mortgage solution. It was a pleasure working with him (for the second time!).
Jay Pardue
Michael Madej | 7820 Robinglen Ave. Las Vegas, NV.89129 | 9/7/2021
Jay Pardue has been my loan officer on 2 Las Vegas Deals. He is the very best Loan Officer that I have dealt with in buying many Homes. I will always use Jay Pardue whenever I buy a new home or re0finance. Mike M
Refinance ask for Ryan Wood!
Samson | Minnesota | 9/24/2021
Just rapped up a refinance with Ryan Wood. I have gone through many mortgage lenders in the past and my biggest pet peeve is when the person I’m working with doesn’t answer the phone or are very delayed in a response. Working with Ryan Wood was a breath of fresh air. In the intro call with Ryan...
Quick response
Quick response | 87144 | 10/4/2021
Jay was very quick to respond to any questions/concerns I had and made the process enjoyable for one that is usually not very enjoyable.
Good Professional Experience
Rylee | Traverse City, MI | 10/8/2021
While searching for lenders, we were apprehensive about using a lender out of state (we live and bought a house in Michigan). After talking to Brandon Thors, we decided to work with him and Renasant Bank and I am glad that we did. Brandon was able to get us a great rate and was very nice to work wit...