Renasant Bank Mortgage Review 2021

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At a glance

Renasant Bank

NMLS: 402669

4.3

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Bankrate Score

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Loans offered

Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; rate-and-term and cash-out refinancing; home equity line of credit (HELOC); construction and renovation loans
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Nationwide availability

Available in 31 states (not available in Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Dakota, Oregon, Rhode Island, South Dakota, Vermont, Washington and Wisconsin)
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Min. credit score required

640 for conventional loans; 580 for FHA loans

Pros and cons

Pros

  • Offers home equity lines of credit (HELOCs)
  • Offers online payment feature
  • More than 200 branches

Cons

  • Website experience offers limited information
  • Branches limited to only a handful of states

Renasant Bank overview

Renasant Bank has more than 200 locations across Mississippi, where it was founded in 1904, Alabama, Florida, Georgia and Tennessee. Today, it has approximately $16 billion in assets. In 2020, its mortgage lending division originated approximately $4.48 billion in residential loans. Among the standard suite of mortgage options, the lender also offers new construction loans with six- to 12-month terms and renovation loans.

Good for

Borrowers planning to buy or build a home in the Southeast and want to do business with a brick-and-mortar bank

Loan types

  • Conventional
  • Jumbo
  • FHA
  • VA
  • USDA
  • Fixed-rate
  • Adjustable-rate
  • Rate-and-term and cash-out refinancing
  • Home equity line of credit (HELOC)
  • Construction and renovation loans

Lender fees

The Renasant Bank website does not disclose any lender fees, and a representative from the bank declined to share more details with Bankrate.

Rates

Renasant Bank does not publicly advertise rates on its website. To begin the loan process and learn what rate you qualify for, you can connect with a loan officer using the website’s state search tool or visit a branch location. 

Reputation 

Renasant Bank is not accredited by the Better Business Bureau, but it has earned an A+ rating from the organization.

Online services 

Renasant Bank’s website is fairly limited in terms of helpful tools and easily accessible information about mortgage products. There are a few helpful calculators to estimate affordability and help with refinance decisions, but for the most part, you will need to share your information with a loan officer to understand any of the costs and terms of a loan.

Minimum borrower requirements 

Renasant Bank does not publish borrower requirements for any of its mortgage programs. However, new construction loan-to-value ratios are limited to 85 percent of when-completed appraised values. 

Refinancing with Renasant Bank 

You can refinance your existing mortgage with Renasant Bank, but the bank does not publicly advertise refinance rates or its fees.

Not sure if Renasant Bank is right for you? Consider these alternatives

Breakdown of Renasant Bank overall review score

  • Affordability: 14.75/15
  • Availability: 11/15
  • Borrower experience: 9/10

Review methodology

To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.

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Renasant Bank consumer reviews

4.8

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61 reviews

5 stars
4 stars
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1 stars
57
2
0
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2

Customer service rating

Knowledge
4.9
Level of service
4.8
Professionalism
4.8
Responsiveness
4.8

97% of reviews would recommend this lender

8 of 8 rates honored

Review this lender

Write a review of your experience with RenasantBank.

8 of 8 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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With me every step of the way

E. Landry | Houston, TX | 10/27/2020

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Very Satisfied

Carmelo | NV | 11/20/2020

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Good rate, quick response.

good experience | IN | 3/1/2021

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A Professional Experience

A timely and professional experience | Montgomery, Alabama | 3/2/2021

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Jay Pardue

Michael Madej | 7820 Robinglen Ave. Las Vegas, NV.89129 | 9/7/2021

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Refinance ask for Ryan Wood!

Samson | Minnesota | 9/24/2021

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Quick response

Quick response | 87144 | 10/4/2021

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Good Professional Experience

Rylee | Traverse City, MI | 10/8/2021

Written by
David McMillin
Contributing writer
David McMillin writes about credit cards, mortgages, banking, taxes and travel. David's goal is to help readers figure out how to save more and stress less.
Edited by
Mortgage editor