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Morty Mortgage Review 2023

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At a glance

Morty

NMLS: 1429243

4.8

Rating: 4.8 stars out of 5
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Bankrate Score

Mortgage Percent

Loans offered

Conventional, jumbo, FHA, fixed-rate, adjustable-rate; rate-and-term refinancing (only if you closed your original purchase with Morty)

Location

Nationwide Availability

Available in all states except Hawaii, Massachusetts, Missouri and Nevada

Credit Good

Min. credit score required

620 for conventional loans; 620 for jumbo loans; 600 for FHA loans

Pros and cons

Checkmark Pros

  • Easy online process
  • Offers five-minute preapprovals as well as applications in less than 15 minutes
  • Excellent past customer reviews

Close X Cons

  • Limited refinancing options

Morty overview

Founded in 2016, Morty is an online mortgage broker based in New York City. The brokerage has processed roughly $1.9 billion in loans, and it prides itself on a quick online process with fast preapproval verifications and applications that take less than 15 minutes to complete. The brokerage can help you access more than 1,500 loan options based on your individual needs. One notable piece of the brokerage’s mortgage offering is a promise to meet your closing date on time. If you don’t and the delay is Morty’s fault, the brokerage will either waive your appraisal fee or waive its entire commission. Closings can happen in as little as three weeks.

Morty is good for

Borrowers with strong credit scores who are looking for a conventional or jumbo loan up to $2 million

Breakdown of Morty overall score

  • Affordability: Morty displays the latest rates on its website, which you can personalize to your situation. As of this review, its 30-year fixed rate offer was well below Bankrate’s average.

  • Availability: This broker works with borrowers in most states and recently added FHA loans to the mix, albeit with a higher minimum credit threshold compared to some other lenders.

  • Borrower experience: Morty aims to deliver a tech-forward mortgage experience, from getting preapproved and submitting your financial documentation to closing.

Methodology

To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.

Affordability: 5/5

Morty displays transparent sample rates online that you can customize with a few key details: purchase price, down payment, zip code and estimated credit score. For a specific loan estimate, you’ll need to share additional details and sign up with your email address. The broker charges a commission fee based on the amount of the loan, but this fee is paid by the lender, not you directly. The broker doesn’t charge fees for an application, credit check or locking your rate. 

Availability: 5/5

Morty operates in 46 states and Washington, D.C. As of late 2022, the only states missing from its national footprint were Massachusetts, Missouri, Nevada and Hawaii. The broker offers conventional (conforming and non-conforming) and FHA loans with fixed and adjustable rates. It also offers rate-and-term refinancing, but only if you closed your initial purchase loan with the broker.

Borrower experience: 4.3/5

Morty has been in business since 2016 with more than $1.9 billion in loans since. The broker is accredited by the Better Business Bureau and has an A+ rating from the organization. It has a rating of 4.8 stars, or “Excellent,” on Trustpilot. Its loan officers are available Monday through Friday, 9 a.m. to 7 p.m. ET.

Refinancing with Morty

If you’re looking to refinance your existing mortgage, the only way you can do it with Morty is if your original mortgage was obtained through the brokerage. It’s unclear what fees apply for refinancing. The brokerage also offers recasting, which doesn’t involve a new application but can lower your monthly payment and total interest for a cost, typically around $10,000.

Alternatives to Morty

Morty consumer reviews

logo

NMLS: 1429243

4.2

Rating: 4.2 stars out of 5

6 reviews

5 stars
4 stars
3 stars
2 stars
1 stars
4
1
0
0
1

About consumer ratings

Customer service rating

Knowledge
Rating: 4.5 stars out of 5
4.5
Level of service
Rating: 4.3 stars out of 5
4.3
Professionalism
Rating: 4.3 stars out of 5
4.3
Responsiveness
Rating: 4.3 stars out of 5
4.3

83% of reviews would recommend this lender

0 of 0 rates honored

Review this lender

Write a review of your experience with Morty.

Written by

David McMillin

Contributing writer

David McMillin is a contributing writer for Bankrate and covers topics like credit cards, mortgages, banking, taxes and travel. David’s goal is to help readers figure out how to save more and stress less.

Edited by

Suzanne De Vita

Arrow Right

Mortgage editor