One True Loan, Inc.

5.0 out of 5

100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
41 out of 41 rates honored

Consumer Reviews

(41 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
41
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 41 Reviews

chris
Ferndale, wa

5/21/2018

Refi of second home

Working with Mo and Jose was a super experience! The loan went thru as quoted and well within the closing time. Highly recommend One True Loan for all of your mortgage financing needs. They were able to beat the competition in all aspects of mortgage loan fulfillment, the most important was the c... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

David k
Salem oregon

11/18/2017

Awesome

Mo at True Loan is the guy to use he goes above and beyond, I would highly recommend him.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

R Hethcox
IDAHO

11/6/2017

Super and fast

Mo and Jose did a great job and in less then 2 weeks Could not have asked for a more responsive and professional team Thank you so much

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Y.A.
OR

11/1/2017

Great Experience!

When my wife got a refinancing quote from One True Loan, I was a bit skeptical of their awesome rate, it felt too good to be true. But then when we started the process and talked more with Mo Mousa and Jose Montejano, I felt very much comfortable to work with them. Both Moe and Jose were very respec... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

F. Secerovic (Meridian Idaho)
ID

10/30/2017

Exellent service

I refinanced my house few weeks ago with One True Loan. My loan was closed in less than 30 days.I was working with Mo Mousa and Christine Yang and both of them answered immediately all of my question.I am very hapy with my new loan. Thank you One true loan team.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Mark P.
Silverton, OR

10/20/2017

Great Experience!

The team at One True Loan were great to work with. I had inquired initially with my local broker but the advertised terms were so much better with OTL that I decided to give them a call. When I first spoke with Mo, I told him I was skeptical but he explained why they might have lower costs and I dec... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

SF
oregon

10/17/2017

Five star services from One True Loan, very strong

I am in Oregon. I applied two investment properties cash out refinance 30 years loans simultaneously from One true Loan in September 2017, both of them closed smoothly almost two weeks ahead of the 45 days locking period. I worked with Christine Yang Loan Processor and Mo Mousa Senior Mortgage ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Andy B.
Idaho Panhandle

9/10/2017

Nice work Mo & Christine!

They communicated well, made things happen as expected, and delivered!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

J.M.B.
California

1/3/2017

Excellent Customer Service!

My experience with Nate at One True Loan was extremely positive...to the point that I'm now on my fourth loan with them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

The Deschutes
Bend, OR

11/9/2016

Excellent Loan Experience

I contacted One True Loan as their rates and fees were much better than our local lenders. I was apprehensive to do a loan with an on-line company, but immediately upon my first contact with them, I felt very comfortable with their process and attention to details. One True Loan did an EXCELLENT JOB... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes