TriumphBankHomeLoans User Reviews

4.7 reviews
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93% recommended

Customer Service Rating

Knowledge
4.7
Level of service
4.7
Professionalism
4.7
Responsiveness
4.7
80 out of 86 rates honored

Consumer Reviews

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(86 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 86 Reviews
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James & Brian
30115

2/28/2020

One of the best lenders out there

We worked with Danesha Spearman and she was PHENOMENAL! She put us in a great program and sliced our rate to 3.125% beating other lenders by at least 1/8% and saved us thousands of dollars in closing costs.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Shyam
Lehi UT

11/12/2019

It was great experience

I have purchased Townhouse and bought my loan from Triumphbank I was skeptical in starting but Triumph not only provided best rate in the market but they make sure to close on time without any issue.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mahalia J
Collierville, TN

9/16/2019

Unbelievable! My Refi closed..less than 3 weeks!

I had such a professional, friendly, courteous, prompt, and hassle-free experience with Triumph Mortgage. That Aaron Sledd, my loan officer, made it happen for me in such a short time. I could not believe how quickly this process was, having come to Triumph after going through a long, drawn out...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Cheryl A
Woodstock, GA

7/18/2019

Great experience!

Was expecting our refinance to be a headache just like our original mortgage was, but we were pleasantly surprised. Not only did Triumph have better rates than their competition, the actual process was smooth and we closed in under 30 days. Danesha Spearman the loan originator was a pleasure to wo...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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CJ
Houston Texas

4/29/2019

Excellent response time, very friendly

Every step of the process they really made me feel like I was a priority. They were very concise on what they needed and why, and never left me with any questions

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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TAlexander
Georgia

2/19/2019

Great experience

My refinancing went smoothly! Enjoyed working with Danesha and Jill. Very professional, answered questions and patient. Would recommend this company for mortgage .

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Amanda
Raleigh, NC

1/30/2019

Highly recommend

Working with Triumph Bank, particularly with Chase Newell and Morgan Carson was an overall great experience! They were speedy, and so helpful from start to finish. Buying a home, especially your first home, is a stressful process and choosing the right lender is another big decision. We shopped ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Katie H
Minnesota

1/18/2019

Flawless!!

Our entire loan process went very smooth! Every question, email, and phone call was answered right away. We closed on time and got a great rate! It was an excellent service with zero complaints!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Kim Middleton
Humble, TX

1/8/2019

Wonderful experience!!! Love working with Danesha!

I enjoyed working with Danesha and Holly. They were professional and knowledgeable. Danesha was patient and explained the process thoroughly. She made herself available whenever I needed her. I would definitely recommend Triumph and Danesha. She made the entire process pain free.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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elliotv
Charleston, sc

12/31/2018

Great rate, easy process

I just closed on my home and the folks at Triumph were super easy to work with. I shopped around for five different lenders and they were by far the best rate provider and had the best support along the way. They were very clear about the process involved, and I ended up saving money along the way t...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes