Poli Mortgage Group Inc User Reviews

5.0 reviews
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97% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
33 out of 33 rates honored

Consumer Reviews

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(33 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 33 Reviews
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Joseph
Boston

10/3/2019

Great Service

The entire loan process has been made simple by Poli Mortgage. I just had to submit the documents and wait for the loan to get approved! Very professional and efficient!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Rui Wu
Stamford, CT

4/11/2019

Excellent Services and Experience!

I did my original mortgage with Poli and especially my contact Cindy Zheng, the entire process was smooth and easy (I literally didn't have to do much as they always think a couple steps ahead of me which was what I want). This time I did a re-financing with them and once again the experience was wo...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Massoud
Virginia

4/10/2019

Unbelievable Experience!

This was our first time working with Poli Mortgage. It started with lots of questions and lots of doubt from my side. Rick and Ed have answered all questions. After that everything went amazingly smooth. I got my commitment letter in 2 weeks. And I have to say at the end we have become friends. We a...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Charles
Boston

3/20/2019

Great experience!

Overall great experience working with Poli mortgage. The people there are very responsive and responsible as well, love to work with them on my financing needs.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Wendy
Carlisle, MA

3/20/2019

Wonderful experience

This is the first time that my husband and I worked with poli Mortgage. We have had wonderful experience working with Cindy and Lynn. They are very efficient, professional and helpful. We will definitely recommend their services to anyone who are interested in.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Peter B
Dedham, Ma

3/18/2019

Ultimate Professionals

These folks have broad knowledge, great patience, and abundant energy. My wife and I are happy repeat clients.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Kathy M
Duxbury, MA

2/22/2019

Terrific experiance

The entire process was quick and efficient, we highly recommend Poli Mortgage!!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
No
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Iti
MA

2/19/2019

Great company to work with

PoliMortgage has the best rates. I worked with Lynn and Ed for securing a mortgage for a new house. Both were very professional. I had a lot of questions and Lynn would respond to all my questions very quickly. She made the whole process very easy. Working with Lynn was such a pleasure!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Lisa Li
WA

2/15/2019

Great Experience!

The entire process went smoothly. I am glad I contacted them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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A. W.
MA

2/14/2019

Would highly recommend Poli

We worked with Poli with both our new house loan and its refinancing. Both time we work with Cindy, the accounting manager, and the second time Lynn was our loan processor. Cindy and Lynn were both very professional and super efficient, and communication was always prompt and helpful. During the ent...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes