Philadelphia Mortgage Advisors User Reviews

5.0 reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

99% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
151 out of 151 rates honored

Consumer Reviews

  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
(151 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
150
1
0
0
0

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Arrow icon
Showing 10 of 151 Reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Jay
Staunton, VA

1/20/2020

Wonderful experience with Taylor Runyen and PMA

This was a smooth process from start to finish. We had a short closing date, and Taylor assured us that PMA could hit our date. I had my doubts, but everything went as fast and smooth as it could have. They were responsive to feedback, patient when I would ask dumb questions, and always kind and eff...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Yihang
Newark, DE

1/6/2020

Great experience with Taylor Runyen of PMA

We are so glad that we choose PMA for our mortgage refinancing . The whole process was very smooth and straightforward! Especially thank Taylor Runyen who is our agent of PMA. He is super patient with each of our questions, fast response, simple and understandable answers. I would highly recommend ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Nate Burton
MD

1/2/2020

Easy, no stress mortgage process

I worked with Taylor Runyen at PMA and got a great rate. From the very beginning, when I was simply rate shopping mortgage rates, to the end at closing Taylor was very easy to deal with and responded very promptly. He didn't pressure or rush me through the process as other companies did when I was ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Becky
DE

1/2/2020

Great experience and best rate

Working with Taylor Runyen and PMA was an excellent experience for my property refinance. They are professional, response quickly and provide me the best rate.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Theresa
PA

10/30/2019

Professional and Honest Mary Jo Elliott Gibson

Once again Mary Jo Elliott Gibson has far exceeded my expectations. My fourth mortgage that Mary Jo has handled for me and third house. I would recommend Mary Jo over and over.

Knowledge
5.0
Level of service
4.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Jeff
Chester County, PA

10/24/2019

Very Helpful and Professional = Very Happy

PMA, and specifically Taylor Runyen, made the process headache-free. Due dates were communicated to me well ahead of time so there were no major surprises. They were patient, answered all of my questions, and friendly the entire time. Taylor even drafted up a last-minute pre-qualification letter ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Daniel
Wilmington DE

10/18/2019

Happy first time home buyers

Working with Taylor Runyen and PMA was an excellent experience for our first home purchase. I was very impressed with Taylor especially. His responsiveness, professionalism, depth of knowledge, and attention to detail for the process made everything seem easy on our end. It also helped that PMA's ra...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

JK
Media Pa

10/17/2019

Efficient

Taylor Runyen did a terrific job. Expenses were kept to a minimum and terms and conditions stayed as promised. The best part was the efficiency of the process. This was, by far, the smoothest mortgage situation I have ever encountered. Thanks to PMA and Taylor, you are to be commended for your p...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Don & Sandy
Roanoke Va

10/17/2019

Enjoyable and Professional Service

When my wife and I decided to refinance our mortgage, we chose PMA after our normal due diligence. Luckily, we had the good fortune to work with Taylor Runyen and his associates. The experience was excellent, prompt, and very very professional. We were so blessed to have discovered PMA and certainly...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Vimal
Ellicott city MD

10/17/2019

Exceptional Service

The whole was very smooth and Taylor was very responsive and helpful. No hiccups and no surprises .

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes