Mortgage Capital Associates Inc User Reviews

4.8 reviews
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97% recommended

Customer Service Rating

Knowledge
4.8
Level of service
4.8
Professionalism
4.8
Responsiveness
4.7
30 out of 31 rates honored

Consumer Reviews

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(31 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 31 Reviews
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Paul
California

7/12/2017

Great Experience!

Great rate and loan costs in general. Extremely good customer service.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Victor P.
Debary, FL

7/8/2017

I recommend this company!

I have worked with other companies before and have been disappointed in the past until now. Harry was my loan officer who worked very hard to meet my expectations as I was cautious. He delivered exceeding my expectations. Mortgage Capital Associates was terrific. I would recommend them over and over...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Neal. H
Raleigh, NC

7/1/2017

This experience was a pleasure!

It was a pleasure doing business with MCA. They gave me a great rate and made it easy to refinance. Michael was a pleasure working with, he explained everything and felt like I was talking to an old friend. I would use them and Michael again and again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Scott
Colorado

6/26/2017

Excellent service!

Michael Steren has done several loans for me. I have used others as well and none have been on top of things and as responsive as he is. I would pay more for that service yet they always compete well on rates and pricing.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Kathy F.
Colorado Springs, CO

6/26/2017

Wonderful Company, great experience

I worked with Julio Valdez who provide a rate and fee quote. Julio walked me through the process along with a great processor and got my loan closed as promised. I will use them again!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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David Houlston
Nevada

4/1/2017

Fantastic Rate Awesome Service

I had a 30 day closing and Julio Valdez promised me that he could get this loan done on time. HE DID! The rate and fees were as quoted. I couldn't have been more pleased. Use this company and ask to work with Julio Valdez

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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arturo yepez
Whittier

3/24/2017

Very happy with process

Would use again,happy with process

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Happy Home Owner
Los Angeles, CA

3/24/2017

Mortgage Loan with Jose at a MCA

Had a great experience with Jose at Mortgage Capital Associates. He is very responsive and detailed. The whole process was smooth. Jose was very helpful to explain all the confusing documents I was signing.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Anne
Los Angeles, CA

3/24/2017

Thank you Jose!

I have used Mortgage Capital to purchase my home and refinance as well. The whole process was easy and seamless. Thank you, Jose look forward to working with you again in the future! Anne

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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V. Dang
Katy Texas

3/23/2017

Quick Close

We found Mortgage Capital Associates on Bankrate and they were advertising competitive rates and fee's. We spoke with Stephanie Steren and she was very easy to speak with and explained the rate and fee options we inquired about. Stephanie held our hands all the way through the process to the closing...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes