Local Mortgage Inc User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
20 out of 20 rates honored

Consumer Reviews

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(20 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 20 Reviews
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Faisal Khan
Marietta, GA

2/12/2020

Extremely helpful and made the process very smooth

Derek was super helpful. Before getting started, we talked about the process at length and he explained everything in detail. He was quick and available for answering any queries and concerns i had about my refinance process. I was offered a great deal and the entire process went smoothly without an...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Harry
Cumming, GA

1/12/2020

Wonderful Experience

The process was smooth. Travis and Austin are very good. Love to work with them again

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kevin W.
CO

1/9/2020

Exceptional service

Travis and his team beat several other lenders on rates and service. My real estate agent was very impressed with their service, and I bought several houses with Travis. I have nothing but the best to say about him and his help. Thanks Travis!. I look forward to working with you again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Meghan Moody
Collierville, Tennessee

1/2/2020

Great experience!

Local mortgage was amazing to work with. We worked with Travis and Austin and were very impressed by them. We had a million questions as first time home buyers and they were always quick to respond and helpful. They also helped us close a house on December 30th, right in the middle of the holiday se...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Joseph
Chattanooga, TN

1/2/2020

Definition of Excellent Service

I've bought numerous houses and done multiple refinances in the past, and never have a came across someone so willing to help. I mean really help. I told him financially what I wanted with payments and he gave me options to make it happen. Don't think bigger gets you a better rate. I couldn't re...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mike
OH

1/1/2020

My review of Local Mortgage...

Well this is my first review ever of anything on the internet. Understandably, financial service's like this company that helped me refinance my mortgage deserve a proper recognition when they exceed expectation. And that's exactly what they did. Travis Chapman, the head officer of Local Mortgage, a...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Adam T
SC

1/1/2020

Great Experience with Travis!

The entire process was smooth and quick! Travis and his team were great and the entire process was stress free. They worked around my busy schedule and were accessible 24/7. Thank you again for the great experience, best rate and lowest costs out there.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Nick Digregorio
GA

1/1/2020

Great experience!

Travis was great throughout the whole process.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Venkat
30004

1/1/2020

Exceeded expectations

We closed a few loans and they are very quick and everything exceeded expectations with a great rate and closing.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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keith
CO

10/30/2019

Awesome experience....great rates and service

I have refinanced many times over the years and it was never easier than this time. Travis was awesome and so easy to deal with and much less hassle than my 2 most recent refi's. I shop around a lot and I could not beat the rates and fees that were offered here.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes