HomeDirectMortgage User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
5 out of 5 rates honored

Consumer Reviews

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(5 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 5 of 5 Reviews
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Jim
Lake Havasu City, AZ

2/8/2019

100% Positive Experience

John was knowledgeable, friendly and helpful in processing our home loan. Rates were fair and costs were minimal. 100% pleased with the loan outcome.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Greg M
Oklahoma

1/16/2019

Great to work with

Kent is very knowledgeable and extremely helpful throughout the entire process. Thank you!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Shannon Gage
Jonesboro, AR

12/17/2018

Went the extra mile!!

John was extremely helpful to get our loan processed! He and the others he works with went the extra mile to get all information needed. Our closing date needed to be extended and he worked to make sure our rate that had been locked-in did not change. Signing the closing papers was easy and quick...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Lon Meis
Tucson, AZ

11/5/2018

Can't Beat John Darrah

John Darrah is the greatest. Very smooth transaction with above average communication seven days a week. John's assistant, Alyssa, works just as hard as John to insure every need is addressed. HIGHLY recommend BOK for any financial transaction.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Pradeep Komarneni
Spartanburg,sc

7/19/2018

Great experience

The entire process was so smooth, I am so happy that I contacted them

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes